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Lead Cargo Agent Jobs (NOW HIRING)

AGI

Warehouse Agent

Orlando, FL · On-site

$15.75 - $20/hr

Ensure that cargo has a proper release issued by office personnel controlling the cargo before ... Accept related assignments from lead agents, supervisors or management. * Complete paperwork and ...

AGI

Warehouse Agent

Portland, OR · On-site

$18 - $22.75/hr

Ensure that cargo has a proper release issued by office personnel controlling the cargo before ... Accept related assignments from lead agents, supervisors or management. * Complete paperwork and ...

AGI

Warehouse Agent

San Francisco, CA · On-site

$20 - $25.25/hr

Ensure that cargo has a proper release issued by office personnel controlling the cargo before ... Accept related assignments from lead agents, supervisors or management. * Complete paperwork and ...

Alliance Ground International

Warehouse Agent

Orlando, FL · On-site

$15.75 - $20/hr

Ensure that cargo has a proper release issued by office personnel controlling the cargo before ... Accept related assignments from lead agents, supervisors or management. * Complete paperwork and ...

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Lead Cargo Agent information

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$12

$18

$24

How much do lead cargo agent jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for lead cargo agent in the United States is $18.52, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.67 per hour, depending on experience, location, and employer.

What are some common challenges faced by a Lead Cargo Agent, and how can they be effectively managed?

Lead Cargo Agents often encounter challenges such as coordinating the timely movement of cargo, ensuring compliance with safety and security regulations, and managing communication between different teams. Handling last-minute changes in shipment schedules or dealing with damaged goods can also be part of the role. Effective management involves strong organizational skills, attention to detail, and proactive communication with team members, airline staff, and customers. Staying current with industry regulations and fostering a collaborative team environment are key to overcoming these challenges.

What are the key skills and qualifications needed to thrive as a Lead Cargo Agent, and why are they important?

To thrive as a Lead Cargo Agent, you need solid knowledge of cargo handling procedures, logistics operations, and typically a high school diploma or equivalent. Familiarity with cargo management systems, barcode scanners, and safety compliance certifications such as IATA or OSHA is highly valued. Strong leadership, attention to detail, and effective communication are essential for coordinating teams and ensuring smooth operations. These skills are crucial for maintaining safety, accuracy, and efficiency in managing cargo shipments and leading team performance.

What is the difference between Lead Cargo Agent vs Cargo Agent?

AspectLead Cargo AgentCargo Agent
ResponsibilitiesSupervises cargo handling, coordinates team, ensures complianceHandles cargo documentation, loading/unloading, customer service
CredentialsTypically requires certification in cargo handling and experienceRequires basic certification and on-the-job training
Work EnvironmentLeads team in airport or warehouse settingsWorks directly with cargo and customers in similar environments
Employer UsageOften in larger operations with supervisory rolesCommon in airports, freight companies, and logistics providers

The main difference is that a Lead Cargo Agent supervises and coordinates cargo operations, while a Cargo Agent primarily handles cargo processing and customer interactions. The Lead Cargo Agent role involves leadership responsibilities and oversight, whereas the Cargo Agent focuses on operational tasks.

What are Lead Cargo Agents?

Lead Cargo Agents are responsible for overseeing the loading, unloading, and handling of cargo on aircraft. They supervise cargo operations, ensure compliance with safety and security regulations, and coordinate with ground staff and flight crews. Lead Cargo Agents also manage documentation, track shipments, and may train or mentor junior cargo agents. Their role is essential to ensure cargo is processed efficiently and safely in airport environments.
More about Lead Cargo Agent jobs
What job categories do people searching Lead Cargo Agent jobs look for? The top searched job categories for Lead Cargo Agent jobs are:
Lead Cargo Agent jobs near you
Infographic showing various Lead Cargo Agent job openings in the United States as of June 2026, with employment types broken down into 60% Full Time, 19% Part Time, 12% Temporary, and 9% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $38,524 per year, or $18.5 per hour.
Lead Cargo Warehouse Agent

Lead Cargo Warehouse Agent

Swissport International AG

Atlanta, GA

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Swissport International AG rating

5.9

Company rating: 5.9 out of 10

Based on 94 frontline employees who took The Breakroom Quiz

34th of 52 rated aviation services

Job description

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” 

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.  

Job Summary

Lead Cargo Agent organizes warehouse and storage facilities; arranges warehouse handling equipment and loads/unloads air cargo, while maintaining the required safety and quality standards as well as comply with Standard Operating Procedures (SOP) and company policies.

The expected pay rate is $19.25/hr. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays. 

Your activities

  • Ensure that financial targets are met in line with the operational plan
  • Establish and maintain a high quality standard in the cargo operation; ensure that work flows are constantly improved to cope with competitive requirements.
  • Ensure that all subcontracted cargo services providers are closely supervised
  • Ensure price increases
  • Maintain close and effective business relationships with customer airline’s management.
  • Maintain a good working relationship with the various control authorities such as Airport Management, Customs, Immigration, etc.
  • Identify root causes of problems and institute corrective actions
  • Generate detailed reports and summaries of operations
  • Responsibilities include but are not limited to operational performance
  • Ensure effective planning methods and procedures are in place and that there are adequate resources, both manpower and equipment, to meet operational requirements
  • Oversee and manage employee performance as well as implement required training

Your profile

  • High School Diploma or equivalent
  • 3-5 years industry experience
  • 3 years managerial / supervisory experience
  • Ability to work in a team environment - Ability to deal with conflict
  • Excellent organizational and planning skills
  • Excellent oral and written communication skills
  • Proficiency in Microsoft Office
  • Technical knowledge of equipment and systems
  • Ability to work under pressure
  • Customer focus and quality awareness
  • Must be able to work in inclement weather

What we offer

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Visit our website at www.careers.swissport.com to learn more about Life at Swissport. 

Join Swissport today and be part of a team that connects the world of aviation! 

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