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Care Management Associate Jobs in Virginia (NOW HIRING)

Elevance Health

Managed Care Coordinator

Richmond, VA · On-site

$25 - $31.25/hr

Must live in Virginia This role enables associates to work virtually full-time, except for required ... Coordinates those members' cases with the clinical healthcare management and interdisciplinary team ...

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Care Management Associate information

See Virginia salary details

$46.6K

$60.7K

$72.9K

How much do care management associate jobs pay per year?

As of Aug 23, 2026, the average yearly pay for care management associate in Virginia is $60,718.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $67,900.00 per year, depending on experience, location, and employer.

What is a care management associate?

Care Management Associates are healthcare professionals who support care managers and clinicians in coordinating patient care. Their responsibilities often include scheduling appointments, assisting with care plans, following up with patients, and helping to ensure patients receive the services they need. They play a key role in improving patient outcomes by facilitating communication between patients, providers, and insurance companies. Care Management Associates typically work in hospitals, clinics, or insurance companies and may handle both administrative and patient-facing tasks.

What does a care management associate do?

A care management associate, also known as a case management aide, functions as administrative support in health care and settings that offer medical services. As a care management associate, you support intake processing of cases and applications, often working with case managers or social workers, and your duties include filing paperwork, maintaining case files, updating information, and verifying health insurance information or other benefits. You interact with clients and perform interviews, so you should have excellent verbal and written communication skills. To become a care management associate you must have some formal qualifications and education, typically at least an associate or bachelor’s degree in nursing science and licensure as an RN.

How do care management associates typically collaborate with nurses and social workers in managing patient care?

Care Management Associates work closely with nurses and social workers by coordinating communication and facilitating the flow of information among care team members. They often assist with scheduling appointments, obtaining authorizations, and tracking patient progress to ensure that patients receive timely and appropriate care. This collaboration supports a holistic approach to care management, where each professional contributes their expertise to achieve the best outcomes for patients. As a Care Management Associate, you’ll frequently participate in team meetings and case reviews, helping to address barriers to care and streamline processes.

What are the key skills and qualifications needed to thrive as a care management associate, and why are they important?

To thrive as a Care Management Associate, you need a background in healthcare administration or social services, strong organizational skills, and a minimum of a high school diploma or equivalent. Familiarity with case management software, electronic health records (EHR), and HIPAA compliance is typically required. Excellent communication, empathy, and problem-solving skills are critical for effectively supporting patients and collaborating with healthcare teams. These competencies ensure efficient care coordination, compliance with regulations, and positive outcomes for patients.

What is the difference between Care Management Associate vs Care Coordinator?

AspectCare Management AssociateCare Coordinator
Required CredentialsTypically a bachelor's degree in healthcare, social work, or related field; certification may be preferredSimilar educational background; certifications like Certified Care Coordinator may be advantageous
Work EnvironmentHealthcare facilities, insurance companies, or community health organizationsHospitals, clinics, or insurance providers
Employer & Industry UsageUsed in healthcare management, insurance, and social servicesCommonly employed in healthcare settings to coordinate patient care
Job FocusAssisting with care plans, patient advocacy, and resource coordinationScheduling, patient follow-up, and ensuring care continuity

Both roles involve supporting patient care and require similar educational backgrounds. The Care Management Associate often has a broader focus on care planning and resource management, while the Care Coordinator emphasizes scheduling and care follow-up. Understanding these differences can help job seekers identify the best fit for their skills and career goals.

More about Care Management Associate jobs

What are the most commonly searched types of Care Management jobs in Virginia?

The most popular types of Care Management jobs in Virginia are:

What cities in Virginia are hiring for Care Management Associate jobs?

Cities in Virginia with the most Care Management Associate job openings:

What are popular job titles related to Care Management Associate jobs in VA?

For Care Management Associate jobs in VA, the most frequently searched job titles are:

Care Management Associate jobs near you
Infographic showing various Care Management Associate job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $60,718 per year, or $29.2 per hour.

Supervisor, Integrated Care Management

Sentara Healthcare

Richmond, VA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Sentara Health rating

6.7

Company rating: 6.7 out of 10

Based on 412 frontline employees who took The Breakroom Quiz

532nd of 891 rated healthcare providers

Job description

City/State
Norfolk, VA
Work Shift
First (Days)
Overview:
Overview
Sentara Health is seeking a Supervisor, Integrated Care Management to provide leadership and operational oversight for a team of Integrated Care Managers supporting complex member populations. This role is responsible for supervising daily department operations, coordinating work activities, ensuring quality and service excellence, and supporting team performance through coaching, development, and competency assessment.
The Supervisor serves as a first-line leader and works closely with care management staff to promote effective care coordination, member engagement, and achievement of clinical and operational goals. This position provides mentorship, education, and performance support to the team while partnering with organizational leaders to drive continuous improvement initiatives. The role also participates in case management activities as needed and supports telephonic assessments and interventions for Medicare and other complex populations.
This is a remote position supporting members throughout Virginia.
Key Responsibilities
  • Supervise and coordinate the daily operations of the Integrated Care Management team
  • Provide leadership, coaching, performance management, and professional development to direct reports
  • Monitor quality, productivity, member outcomes, and compliance with organizational and regulatory requirements
  • Support staff competency assessments, training initiatives, and ongoing educational activities
  • Collaborate with interdisciplinary teams to ensure effective care coordination and resource utilization
  • Participate in case management activities and provide direct support during periods of high volume or operational need
  • Foster a culture of excellence, accountability, and member-centered care

Education
  • Bachelor's Degree in Nursing (BSN) required
  • Master's Degree in Nursing, Social Work, Healthcare Administration, Public Health, or a related field preferred

Certification/Licensure
  • Active Registered Nurse (RN) license preferred
  • Certified Case Manager (CCM), preferred
  • For Integrated Care Management departments, specialty certification (ACM, CCM, CCTM, or RN-BC) required within one year of eligibility
  • Licensed Mental Health Professional (LMHP) certification preferred

Experience
  • Minimum of three (3) years of case management experience required
  • Previous supervisory, team lead, or leadership experience strongly preferred
  • Experience managing complex populations, including Medicare members, preferred
  • Experience conducting telephonic assessments, care planning, and care coordination interventions
  • Knowledge of utilization management, population health, care transitions, and integrated care management principles
  • Demonstrated ability to coach, mentor, and develop clinical staff while driving quality and performance outcomes
  • Experience working within a health plan, managed care, healthcare system, or community-based care management environment preferred

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:87,443.20-145,745.60. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to 10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - 5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - 10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

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