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Car Dealership Appointment Setter Jobs (NOW HIRING)

Honda Of Fife

Appointment Setter/Phone Sales

Fife, WA · On-site

$18/hr

Honda of Fife is seeking a Talented & Experienced Appointment Setter to join our team ... Honda of Fife is a family-owned dealer located right off I-5. We are a President Award-winning ...

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Car Dealership Appointment Setter information

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How much do car dealership appointment setter jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for car dealership appointment setter in the United States is $24.26, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a car dealership appointment setter?

To thrive as a Car Dealership Appointment Setter, you need strong communication skills, attention to detail, and experience in customer service or sales support, often requiring a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and scheduling tools is typically expected. Exceptional interpersonal skills, persistence, and the ability to handle rejection gracefully make someone stand out in this position. These skills ensure efficient appointment scheduling, high customer satisfaction, and increased sales opportunities for the dealership.

What does a car dealership appointment setter do?

A Car Dealership Appointment Setter is responsible for contacting potential and existing customers to schedule appointments for test drives, service visits, or sales consultations at a car dealership. They often communicate with customers via phone, email, or online chat, answering questions and providing information about vehicles and dealership services. Appointment Setters play a key role in generating leads, maintaining customer relationships, and ensuring a smooth sales process by coordinating between customers and sales staff.

What is the difference between Car Dealership Appointment Setter vs Car Sales Associate?

AspectCar Dealership Appointment SetterCar Sales Associate
Primary RoleScheduling appointments and follow-ups with potential customersAssisting customers in selecting and purchasing vehicles
Required SkillsCommunication, organization, basic CRM knowledgeCustomer service, sales techniques, vehicle knowledge
Work EnvironmentOffice and dealership setting, primarily on the phone or computerDealership floor, face-to-face customer interactions
CredentialsHigh school diploma, sometimes CRM or sales trainingHigh school diploma, sales experience often preferred

While both roles are essential in a car dealership, the appointment setter focuses on scheduling and lead management, whereas the sales associate actively engages with customers to close sales. Understanding these differences helps job seekers identify the right position for their skills and career goals.

What qualifications do I need to be a car dealership appointment setter?

To be a car dealership appointment setter, strong communication and customer service skills are essential, along with basic computer proficiency and familiarity with scheduling tools. A high school diploma or equivalent is typically required, and previous experience in sales or customer support can be advantageous.

What are some common challenges faced by car dealership appointment setters, and how can they be overcome?

Car Dealership Appointment Setters often face challenges such as handling high call volumes, dealing with hesitant or indecisive customers, and meeting appointment quotas. To overcome these, it's important to develop strong communication and active listening skills, use customer relationship management (CRM) tools effectively, and stay organized to manage follow-ups. Collaborating closely with sales consultants and managers can also help ensure that appointments are scheduled efficiently and customer information is accurately relayed, ultimately improving show rates and customer satisfaction.
More about Car Dealership Appointment Setter jobs
What cities are hiring for Car Dealership Appointment Setter jobs? Cities with the most Car Dealership Appointment Setter job openings:
What states have the most Car Dealership Appointment Setter jobs? States with the most job openings for Car Dealership Appointment Setter jobs include:
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Car Dealership Appointment Setter jobs near you
Infographic showing various Car Dealership Appointment Setter job openings in the United States as of August 2026, with employment types broken down into 37% Full Time, 58% Part Time, and 5% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $50,455 per year, or $24.3 per hour.

Service BDC | Appointment Setter

Landmark Dodge Chrysler Jeep Ram

Morrow, GA

$14.75 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Service BDC | Appointment Setter - Landmark Dodge Chrysler Jeep Ram / Morrow GA

Our dealership is seeking a motivated and detail-oriented Service BDC / Appointment Setter to support our Service Department. This role is responsible for managing inbound and outbound communications, scheduling service appointments, and ensuring an exceptional customer experience from initial contact through arrival.

Responsibilities

  • Answer all incoming service calls in a prompt and professional manner

  • Schedule, confirm, and reschedule service appointments

  • Conduct outbound calls for service reminders, follow-ups, and special campaigns

  • Respond to internet inquiries and online service requests in a timely manner

  • Accurately enter and update customer information in the dealership management system

  • Communicate appointment details and customer concerns to Service Advisors

  • Follow up with customers regarding missed appointments

  • Maintain daily, weekly, and monthly performance and appointment-setting goals

  • Assist in maintaining organized customer communication records

  • Support Service Manager and Advisors with administrative tasks as needed

Requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position requires the ability to work in a fast-paced environment while maintaining professionalism in all customer interactions. Availability to work flexible hours, including evenings or weekends as needed, may be required.

Education and/or Experience

  • High School Diploma or GED required

  • Previous experience in a call center, customer service, or automotive dealership environment preferred

  • Familiarity with dealership management software and basic computer proficiency preferred

Benefits Offered
• Medical
• Dental
• Vision
• 401(k)
• Basic Life Insurance
• Accident & Critical Illness Insurance
• Paid Training
• Short Term Disability
• Vacation / PTO
• Employee Purchase Program

About Us

Welcome to our Employment Opportunities page!

Landmark Automotive has been serving Dodge Chrysler Jeep RAM shoppers for over 40 years. With three locations to choose from in the Atlanta area, Landmark Automotive is proud to offer their customers an unbeatable selection and the lowest prices. Landmark is not only a premier destination for Atlanta car shoppers, but also the #1 Dodge dealership in the U.S. and the #1 Dodge Chrysler Jeep RAM dealership in the Southeast.

We are interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management. If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.

Apply today!