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Captioning Supervisor Jobs (NOW HIRING)

CaptionCall

Installer/Trainer Part Time

Des Moines, IA

$27K - $45K/yr

Supervisory Responsibility This position has no supervisory responsibilities. Company Summary Our ... call captioning and video relay services, over-video and in-person sign language and spoken ...

C-SPAN

Broadcast Operations Technician

Washington, DC · On-site

$53K - $100K/yr

Assuring quality control of inbound and outbound audio, video and closed captioning. * Basic ... Ability to communicate effectively with supervisors, crew members and editorial colleagues.

CaptionCall

Installer/Trainer Part Time

Missoula, MT

$27K - $45K/yr

Supervisory Responsibility This position has no supervisory responsibilities. Company Summary Our ... call captioning and video relay services, over-video and in-person sign language and spoken ...

CaptionCall

Installer/Trainer Part Time

Missoula, MT · On-site

$13.08 - $21.83/hr

Supervisory Responsibility This position has no supervisory responsibilities. Company Summary Our ... call captioning and video relay services, over-video and in-person sign language and spoken ...

CaptionCall

Account Manager - On Site

Cleveland, OH · On-site

$18.75 - $31.25/hr

... call captioning and video relay services, over-video and in-person sign language and spoken ... Other duties as assigned Supervisory Responsibility This position has no supervisory ...

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Captioning Supervisor information

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How much do captioning supervisor jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for captioning supervisor in the United States is $30.65, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $36.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Captioning Supervisor, and why are they important?

To thrive as a Captioning Supervisor, you need expertise in captioning standards, strong language proficiency, and experience in media production or related fields, often supported by a relevant degree. Familiarity with captioning software, video editing tools, and quality control systems is typically required. Exceptional leadership, attention to detail, and clear communication are vital soft skills for managing teams and ensuring accuracy. These competencies are crucial to deliver high-quality, accessible content and maintain efficiency in fast-paced media environments.

What is the difference between Captioning Supervisor vs Captioning Coordinator?

AspectCaptioning SupervisorCaptioning Coordinator
CredentialsTypically requires experience in captioning, familiarity with captioning software, and sometimes certifications like CCSP or similar.Similar credentials, often with less managerial experience required.
Work EnvironmentSupervises captioning teams, oversees quality, and manages workflows in broadcast or streaming settings.Assists in coordinating captioning projects, supports captioning staff, and ensures timely delivery.
Industry UsageCommonly used in broadcast, streaming, and media companies for overseeing captioning operations.Used in similar settings, focusing on project coordination and support roles.

The main difference is that the Captioning Supervisor manages and oversees captioning teams and quality control, while the Captioning Coordinator focuses on supporting project workflows and assisting with captioning tasks. Both roles require relevant experience and industry knowledge, but the supervisor has a more managerial focus.

How does a Captioning Supervisor support and mentor their team to ensure high-quality output?

A Captioning Supervisor plays a key role in overseeing a team of captioners, providing regular feedback, coaching, and training to help team members improve both accuracy and efficiency. They often review captioned materials for quality control, address common errors, and implement best practices. Supervisors also facilitate communication between team members and other departments, such as video production or client services, to ensure project requirements are met. This collaborative approach not only maintains high standards but also creates opportunities for professional growth within the team.

What does a Captioning Supervisor do?

A Captioning Supervisor oversees the captioning process for television, film, or online video content to ensure accuracy, quality, and compliance with accessibility standards. They manage a team of captioners, review and edit captions, coordinate project timelines, and communicate with clients or production teams. Their role is critical in making media accessible to deaf or hard-of-hearing audiences and ensuring all content meets legal and industry guidelines.
More about Captioning Supervisor jobs
What job categories do people searching Captioning Supervisor jobs look for? The top searched job categories for Captioning Supervisor jobs are:
Captioning Supervisor jobs near you
Infographic showing various Captioning Supervisor job openings in the United States as of July 2026, with employment types broken down into 10% Full Time, and 90% Part Time. Highlights an 100% In-person job distribution, with an average salary of $63,748 per year, or $30.6 per hour.
Business Growth Field Trainer

Business Growth Field Trainer

Sorenson Communications

Long Island City, NY • On-site

$17.07 - $28.51/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Come be a part of our mission and make a meaningful and positive impact with the industry leading provider of language services for the Deaf and hard-of-hearing!
Full time Benefits
  • Paid Vacation Time and Paid Sick Time and Paid Holidays
  • 401k 6% match with immediate vesting
  • Nationwide Medical Insurance plans and coverage (Medical, Dental/Orthodontia, Vision)
    • TeleDoc
    • HSA company match
    • 3 Medical plan options including a Low Deductible PPO Medical Plan Offering
  • Employee Assistance Program
  • Engaged Employee Resource Groups
  • Outstanding Learning and Career Development Opportunities

Pay Range: Actual pay may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for incentive compensation.
Job Summary
The Business Growth Field Trainer is a hands-on position that promotes the CaptionCall phone and service by visiting existing and recruiting new healthcare professionals to provide this service to their patients. The BGFT manages Provider and Educator accounts and also seeks new opportunities to share CaptionCall services directly with eligible customers through events and presentations including but not limited to senior living, the VA and other appliable channels. They will also install and troubleshoot CaptionCall phones as needed, training our customers on how to enrich their lives using the CaptionCall phone.
Essential Duties and Responsibilities
  • Create install generation activities in identified channels (HHP, Senior Living, VA canteen and Other)
  • Attend and participate in trade shows, events and other corporate events as assigned
  • Guide other CaptionCall activities and make recommendations for expanding the breadth and reach of the business
  • Promote the CaptionCall service
  • Complete service calls as assigned
  • Install and troubleshoot CaptionCall phones
  • Courteously train customers on how to use the phone and its features
  • Accurately maintain customer records in CRM (dynamics)
  • Complete required reports and submit feedback on customer and provider interactions
  • Maintain adequate inventory of equipment and marketing supplies in order to service customers and providers
  • Other duties as assigned

Supervisory Responsibility
This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.
Travel Requirements
Travel Requirements: 50-75%
Education
Minimum of a High School Diploma or GED
Experience
1 Year Experience as a CaptionCall Trainer
Preferred: Certified as a CaptionCall Trainer II, III or Master Trainer
Knowledge, Skills, and Abilities
  • Ability to comfortably and clearly present to large and small groups
  • Ability to tailor to unique needs of individual customers and healthcare professionals
  • Must be able to adapt to various sales situations and environments
  • Excellent customer service skills
  • Basic computer knowledge and experience
  • Commitment to adhere to strict compliance standards
  • Ability to meet or exceed expectations and maintain established goals set forth by department management
  • Ability to effectively communicate in English through reading, writing, speaking and listening
  • Must be reliable, organized and punctual
  • Must be able to work independently

Working Conditions and Physical Requirements
  • Daily driving is required. Must have a reliable, licensed and insured vehicle available at all times
  • Possess and maintain a valid driver's license and maintain a good driving record
  • Must have a PC (not a mac) and a high speed internet connection to perform essential job duties
  • Must be able to walk, bend, crawl, kneel, lift and move furniture as needed
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and to handle other computer components
  • Regular and predictable attendance required
  • Ability to work evenings and weekends as needed

This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.
Company Summary
Our Mission...Harnessing the power of language, we connect diverse people and enrich the human experience.
Our Vision...To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.
As one of the world's leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase accessibility and inclusion through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Sorenson's impact vision and plan extends to enhancing generational wealth and inclusive workplaces for our employees and the communities we serve.
We achieve great things together working "The Sorenson Way" with our employee values: Customer First, Can-Do Attitude, Collective Action, Growth Mindset, Ownership, and Connect Direct.
Equal Employment Opportunity:
Sorenson Communications is an Equal Opportunity, Affirmative Action Employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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