About Capitol Bridgeย
Founded in 2012, Capitol Bridge is based in Arlington, Virginia and has provenย expertiseย providing independent medical reviews, records/data management services, medical coding, administrativeย staffingย and eligibility reviews.ย
Capitol Bridge LLC is seeking a contractย Training Facilitatorย inย Tampa, FLย to support our training function. They willย be responsible forย delivering andย assistingย with the training programs that will improve the effectiveness and success of our employees. The Trainer should be a professional with Customer Service and/or Call Center experience. Their focus will be on the development of new employees in their specific roles and the professional development of current staff.ย
Schedule:ย ย
This is a seasonal position (should last less than 6 months), and the contact center hours of operation will vary by location butย generally are: 6:00 AM to 1:00 AM local time, Sunday through Saturday (7 days a week).ย
Location:ย Tampa, FLย (may require travel withingย approximatelyย 1hr range)ย
Pay and Benefits:ย
Job Responsibilities:ย
Conduct ongoing training activities to ensure compliance with company projects, policies, contractual requirements, and applicable laws.ย
Partner with internal and external leadership toย align onย goals and performanceย objectives, including SLAs and KPIs (e.g., pass rates, training completion, student experience).ย
Communicate consistently with managementย regardingย attendance, performance, behavior, or other training-related concerns.ย
Reasonable Accommodationย
If you require alternative methods of application or screening, you must approach the employer directly to request this. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.ย
Capitol Bridge, LLC. is an Equal Opportunity Employer. All employment decisions at Capitol Bridge are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.ย
We communicate with applicants by text in addition to email and phone. If you apply for this position, we may text you about this position, your application for the position, or other things relevant to this job position. If we text you and you no longer want us to text you, you can opt-out at that time.ย
About Capitol Bridgeย
Founded in 2012, Capitol Bridge is based in Arlington, Virginia and has provenย expertiseย providing independent medical reviews, records/data management services, medical coding, administrativeย staffingย and eligibility reviews.ย
Capitol Bridge LLC is seeking a contractย Training Facilitatorย inย El Paso, TXย to support our training function. They willย be responsible forย delivering andย assistingย with the training programs that will improve the effectiveness and success of our employees. The Trainer should be a professional with Customer Service and/or Call Center experience. Their focus will be on the development of new employees in their specific roles and the professional development of current staff.ย
Schedule:ย ย
This is a seasonal position (should last less than 6 months), and the contact center hours of operation will vary by location butย generally are: 6:00 AM to 1:00 AM local time, Sunday through Saturday (7 days a week).ย
Location: El Paso, TXย
Pay and Benefits:ย
Job Responsibilities:ย
Conduct ongoing training activities to ensure compliance with company projects, policies, contractual requirements, and applicable laws.ย
Partner with internal and external leadership toย align onย goals and performanceย objectives, including SLAs and KPIs (e.g., pass rates, training completion, student experience).ย
Communicate consistently with managementย regardingย attendance, performance, behavior, or other training-related concerns.ย