Develop and maintain a comprehensive portfolio roadmap and delivery vision for the assigned customer portfolio, including updated PPM reporting, key performance metrics, and capacity management ...
Develop and maintain a comprehensive portfolio roadmap and delivery vision for the assigned customer portfolio, including updated PPM reporting, key performance metrics, and capacity management ...
Develop and maintain a comprehensive portfolio roadmap and delivery vision for the assigned customer portfolio, including updated PPM reporting, key performance metrics, and capacity management ...
Develop and maintain a comprehensive portfolio roadmap and delivery vision for the assigned customer portfolio, including updated PPM reporting, key performance metrics, and capacity management ...
Head of Global Workforce Planning and Transformation
Atlanta, GA · On-site
$164 - $239/hr
Experience reimagining and modernizing workforce planning, capacity modeling, or resource management models to support high-growth, highly technical services organizations. * Experience building and ...
Head of Global Workforce Planning and Transformation
Atlanta, GA · On-site
$164 - $239/hr
Experience reimagining and modernizing workforce planning, capacity modeling, or resource management models to support high-growth, highly technical services organizations. * Experience building and ...
Manager, Pre-Production
Duluth, GA · On-site
This position oversees production readiness, workflow management, capacity planning, and material availability while partnering closely with Operations leadership to support on-time delivery ...
Manager, Pre-Production
Duluth, GA · On-site
This position oversees production readiness, workflow management, capacity planning, and material availability while partnering closely with Operations leadership to support on-time delivery ...
The Manager will lead workforce planning, talent development, recruiting, utilization, and ... Analyze utilization and performance metrics to identify trends, capacity needs, and operational ...
The Manager will lead workforce planning, talent development, recruiting, utilization, and ... Analyze utilization and performance metrics to identify trends, capacity needs, and operational ...
Senior Manager, Proposals
Duluth, GA · On-site
$121K - $191K/yr
At Viasat, we're on a mission to deliver connections with the capacity to change the world. For ... Lead, manage, and develop a team of proposal managers and support personnel, with accountability ...
Senior Manager, Proposals
Duluth, GA · On-site
$121K - $191K/yr
At Viasat, we're on a mission to deliver connections with the capacity to change the world. For ... Lead, manage, and develop a team of proposal managers and support personnel, with accountability ...
Senior Manager, Proposals
Duluth, GA · Hybrid
$121K - $191K/yr
At Viasat, we're on a mission to deliver connections with the capacity to change the world. For ... Lead, manage, and develop a team of proposal managers and support personnel, with accountability ...
Senior Manager, Proposals
Duluth, GA · Hybrid
$121K - $191K/yr
At Viasat, we're on a mission to deliver connections with the capacity to change the world. For ... Lead, manage, and develop a team of proposal managers and support personnel, with accountability ...
Planning Manager
Alpharetta, GA · On-site
As a Planning Manager, you will play a critical role in ensuring an integrated, efficient, and ... capacity to deliver outstanding customer service and business performance. Working at the heart of ...
Planning Manager
Alpharetta, GA · On-site
As a Planning Manager, you will play a critical role in ensuring an integrated, efficient, and ... capacity to deliver outstanding customer service and business performance. Working at the heart of ...
Experience managing complex, cross-functional network infrastructure projects. * Experience in ... Ability to integrate financial and operational metrics (e.g., TCO/budgeting, capacity, demand ...
Experience managing complex, cross-functional network infrastructure projects. * Experience in ... Ability to integrate financial and operational metrics (e.g., TCO/budgeting, capacity, demand ...
Manager of Paralegal Services
Atlanta, GA · On-site
The Manager will lead workforce planning, talent development, recruiting, utilization, and ... Analyze utilization and performance metrics to identify trends, capacity needs, and operational ...
Manager of Paralegal Services
Atlanta, GA · On-site
The Manager will lead workforce planning, talent development, recruiting, utilization, and ... Analyze utilization and performance metrics to identify trends, capacity needs, and operational ...
Technical Program Manager Lead, NPI Capacity and Constraints
Atlanta, GA · On-site
$124K - $160K/yr
This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You're equally at home explaining your team's analyses and recommendations to ...
Technical Program Manager Lead, NPI Capacity and Constraints
Atlanta, GA · On-site
$124K - $160K/yr
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Manage Power BI Service components including workspaces, datasets, data gateways, refresh schedules, and capacity utilization. * Support governance initiatives such as dataset certification, naming ...
Quick apply
Manage Power BI Service components including workspaces, datasets, data gateways, refresh schedules, and capacity utilization. * Support governance initiatives such as dataset certification, naming ...
Manage Copilot capacity, cost controls, and usage tracking * Maintain audit visibility into agents, data usage, and behavior * Leverage governance tooling to scale oversight across environments ...
Manage Copilot capacity, cost controls, and usage tracking * Maintain audit visibility into agents, data usage, and behavior * Leverage governance tooling to scale oversight across environments ...
Individual Giving Manager
Atlanta, GA · Remote
The BVM Individual Giving Manager will be responsible for researching, cultivating, and creating strategic campaigns to increase BVMs small donor base, managing a portfolio of small donors up to $10 ...
Quick apply
Individual Giving Manager
Atlanta, GA · Remote
The BVM Individual Giving Manager will be responsible for researching, cultivating, and creating strategic campaigns to increase BVMs small donor base, managing a portfolio of small donors up to $10 ...
... capacity management, etc. About the team AWS Infrastructure Services owns the design, planning ... delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep ...
... capacity management, etc. About the team AWS Infrastructure Services owns the design, planning ... delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep ...
Data Center Manager, Data Center Operations
Hampton, GA · On-site
$163K/yr
... capacity management, etc. About the team AWS Infrastructure Services owns the design, planning ... delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep ...
Data Center Manager, Data Center Operations
Hampton, GA · On-site
$163K/yr
... capacity management, etc. About the team AWS Infrastructure Services owns the design, planning ... delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep ...
Database Admin
Alpharetta, GA · On-site
Capacity management skills. * Bachelor''s degree in Computer Science or related field. Preferred Skills: * Experience with MS SQL Server, MySQL, and MongoDB. * Certifications in database ...
Database Admin
Alpharetta, GA · On-site
Capacity management skills. * Bachelor''s degree in Computer Science or related field. Preferred Skills: * Experience with MS SQL Server, MySQL, and MongoDB. * Certifications in database ...
Grooming Salon Manager
Duluth, GA · On-site
Create and manage efficient grooming schedules that optimize salon capacity, maximize productivity, and accommodate customer demand, balance team availability with business needs, ensuring coverage ...
Grooming Salon Manager
Duluth, GA · On-site
Create and manage efficient grooming schedules that optimize salon capacity, maximize productivity, and accommodate customer demand, balance team availability with business needs, ensuring coverage ...
Senior Manager, Proposals with Security Clearance
Duluth, GA · On-site
$121K - $191K/yr
At Viasat, we're on a mission to deliver connections with the capacity to change the world. For ... Lead, manage, and develop a team of proposal managers and support personnel, with accountability ...
Senior Manager, Proposals with Security Clearance
Duluth, GA · On-site
$121K - $191K/yr
At Viasat, we're on a mission to deliver connections with the capacity to change the world. For ... Lead, manage, and develop a team of proposal managers and support personnel, with accountability ...
Grooming Salon Manager
Alpharetta, GA · On-site
Create and manage efficient grooming schedules that optimize salon capacity, maximize productivity, and accommodate customer demand, balance team availability with business needs, ensuring coverage ...
Grooming Salon Manager
Alpharetta, GA · On-site
Create and manage efficient grooming schedules that optimize salon capacity, maximize productivity, and accommodate customer demand, balance team availability with business needs, ensuring coverage ...
Capacity Manager information
See Atlanta, GA salary details
$45.2K is the 25th percentile. Wages below this are outliers.
$38.5K - $46.4K
29% of jobs
The median wage is $53.5K / yr.
$46.4K - $54.4K
23% of jobs
$54.4K - $62.3K
7% of jobs
$62.3K - $70.3K
14% of jobs
$73.6K is the 75th percentile. Wages above this are outliers.
$70.3K - $78.2K
3% of jobs
$78.2K - $86.2K
5% of jobs
$86.2K - $94.2K
6% of jobs
$94.2K - $102.1K
8% of jobs
$102.1K - $110.1K
2% of jobs
$110.1K - $118K
0% of jobs
$118K - $126K
1% of jobs
$38.5K
$66.1K
$126K
How much do capacity manager jobs pay per year?
What does a capacity manager do?
A Capacity Manager is responsible for ensuring that an organization's IT infrastructure and resources can meet current and future business demands. They analyze system capacity, forecast future needs, and optimize resource allocation to prevent performance issues or downtime. This role involves working closely with IT teams, business stakeholders, and vendors to balance cost efficiency with performance requirements. Capacity Managers also develop strategies for scaling infrastructure, manage capacity-related risks, and implement proactive solutions to maintain service levels.
What are some common challenges a capacity manager faces, and how can they be addressed?
A Capacity Manager often faces the challenge of accurately predicting resource needs in rapidly changing business environments, which requires both analytical rigor and adaptability. Managing competing priorities among various departments can also be demanding, as different teams may have fluctuating and sometimes conflicting needs. Effective communication and strong collaboration skills are essential to align expectations and secure buy-in from stakeholders. Staying proactive by regularly reviewing data trends and adjusting plans helps prevent bottlenecks or resource shortages, ensuring projects and operations continue smoothly.
What are the key skills and qualifications needed to thrive in the capacity manager position, and why are they important?
A Capacity Manager typically requires a strong background in data analysis, demand forecasting, process optimization, and a relevant degree such as in business, engineering, or information technology. Familiarity with capacity planning software, resource management tools, and IT Service Management (ITSM) platforms—along with certifications like ITIL—are highly valued. Strong communication, problem-solving, and stakeholder management skills help set top performers apart. These skills are crucial for ensuring resource efficiency, balancing workload, and supporting organizational growth in dynamic environments.

Program / Portfolio Manager (IT Hardware / Datacenter Infrastructure)
Atlanta, GA • On-site
Full-time
Re-posted 13 hours ago
Computacenter rating
7.4
Based on 14 frontline employees who took The Breakroom Quiz
117th of 223 rated it services
Job description
The Portfolio Manager will play a critical role within a dedicated sales team that generates and supports the assigned customer portfolio, including partnership with the Sales Director, Account Managers, Sales Operations, Solutions, and delivery leadership. The role is responsible for overseeing ongoing and planned opportunities, demand generation, and customer consumption of Computacenter's Professional Services, Managed Services, and Technical Services solutions portfolio. This role serves as the services and solutions leader for the assigned portfolio, supports solution costing, participates in pre-sales activities, and ensures portfolio, program, and project objectives align with strategic goals and are executed efficiently. The Portfolio Manager will manage dependencies across active and planned projects, support optimal resource allocation and prioritization, provide governance reporting to the Internal Governance Board and Internal Senior Stakeholders, and act as an initial point of escalation for project-related risks, issues, and customer concerns.
What you'll be doing
- Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
- Portfolio Management
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- Oversee centralized management of the project portfolio, ensuring alignment with the dedicated sales team's customer strategy and Computacenter's strategic objectives.
- Identify, prioritize, authorize, manage and control projects within the portfolio.
- Develop and maintain a comprehensive portfolio roadmap and delivery vision for the assigned customer portfolio, including updated PPM reporting, key performance metrics, and capacity management across bookings, backlog, customer satisfaction, and utilization.
- Manage cross-project, program, and operational dependencies and serve as an initial point of escalation for service engagements, delivery risks, customer concerns, and issues requiring internal alignment.
- Primary champion for realizing customer outcomes and objectives.
- Establish and maintain portfolio, program, and project governance practices that provide visibility into delivery health, financial performance, risks, issues, actions, decisions, dependencies, and customer outcomes.
- Prepare and present portfolio-level updates for the Internal Governance Board and Internal Senior Stakeholder reviews, ensuring reporting is accurate, action-oriented, and aligned to executive decision-making needs.
- Portfolio Strategy Planning
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- Collaborate with the Sales Director, Account Managers, Solutions teams, and customers to understand strategic goals and translate them into an actionable services portfolio strategy.
- Facilitate formal criteria for opportunity pursuit leadership and participate in pre-sales activities alongside Sales and Solutions teams to evaluate, prioritize, and shape service solution engagements.
- Establish and quantify project outcome achievement and benefits realizing customer value.
- Build and maintain strong relationships with podium customers, serving as a trusted services advisor who understands customer priorities, delivery expectations, escalation needs, and long-term portfolio opportunities.
- Resource Coordination
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- Coordinate internal and external / partner resources to optimize project outcomes and value for customers.
- Ensuring effective communication and collaboration between project managers and other stakeholders.
- Monitor project, program, and operational dependencies; adjust plans as necessary to mitigate risk, support capacity management, and ensure successful project delivery.
- Cost and Solution Management
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- Support the solutions costing process and statement of work solution development.
- Monitor project budgets and financial performance, providing regular updates through Internal Governance Board and Internal Senior Stakeholder reviews.
- Partner with Sales and Solutions during pre-sales and solution development to identify delivery considerations, resource assumptions, governance needs, financial risks, and potential customer impacts before commitments are finalized.
- Performance Management
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- Track and report progress across projects, programs, and operations within the portfolio, ensuring timely completion of objectives and clear visibility into status, risks, issues, financial performance, and required decisions.
- Implement and manage a system for continuous improvement of customer-facing solutions across the portfolio, incorporating lessons learned, governance outcomes, customer feedback, and escalation trends.
- Embrace and support Computacenter's mission and core values.
What you have
- 5-10 years of experience in portfolio, program, or project management within IT Professional Services, Managed Services, Technical Services, or a similar technology services environment.
- Experience supporting pre-sales activities, solution costing, statement of work development, resource planning, delivery assumptions, and customer-facing services engagements.
- Experience partnering with Sales Directors, Account Managers, Sales Operations, Solutions, delivery leadership, project managers, customers, and cross-functional teams to translate business goals into actionable portfolio strategies.
- Experience managing escalations, delivery risks, customer concerns, financial performance, dependencies, and prioritization across multiple concurrent projects or programs.
- PMP certification or equivalent demonstrated job experience in project, program, or portfolio management is required.
- Demonstrated ability to oversee a customer-focused portfolio of projects, programs, and operational engagements aligned to sales strategy, customer priorities, and Computacenter strategic objectives.
- Experience identifying, prioritizing, managing, and controlling projects within a portfolio, including active opportunities, planned demand, bookings, backlog, customer satisfaction, utilization, and delivery capacity.
- Ability to establish and maintain portfolio, program, and project governance practices that provide clear visibility into delivery health, financial performance, risks, issues, actions, decisions, dependencies, and customer outcomes.
- Proven capability to prepare and present portfolio-level updates for internal governance boards, senior stakeholders, sales leadership, and delivery leadership in an accurate, concise, and action-oriented manner.
- Legally eligible to work in the United States
- Must provide strong leadership including vision and promoting/leading change.
- Strong interpersonal and communication skills (both verbal and written).
- Professional self-starter, with ability to work collaboratively with others.
- Ability to collaborate with customers, Sr. Executives, Project Managers, technical teammates and sales Account Executives effortlessly.
- Ability to work with a cross-functional team that includes all levels of the organization.
- Project a professional image and strong business acumen during customer interactions.
- Ability to create and maintain processes and ensure they are followed.
- Strong portfolio governance, prioritization, and decision-support skills, with the ability to manage competing demands across customers, sales teams, delivery teams, and internal stakeholders.
- Ability to build and maintain trusted customer relationships and serve as a services advisor who understands customer priorities, delivery expectations, escalation needs, and long-term portfolio opportunities.
- Demonstrated financial acumen, including the ability to monitor project budgets, understand solution costing, identify financial risks, and communicate financial performance to internal stakeholders.
- Ability to coordinate internal, external, and partner resources to support successful project delivery, capacity planning, resource prioritization, and customer value realization.
- Ability to track, report, and communicate portfolio performance, including project status, risks, issues, dependencies, actions, decisions, customer outcomes, and lessons learned.
- Continuous improvement mindset with the ability to incorporate governance outcomes, customer feedback, escalation trends, and lessons learned into repeatable delivery practices.
- Some travel required within the Atlanta area. Rare travel outside the Atlanta area may be required.
- Familiarity with the technical concepts, terms and practices used in the assessment and implementation of IT Professional Services.
- Excellent computer skills including Microsoft Office. Proficient with Microsoft Project, Smartsheets, or other Project Management (PMP) tools required.
What you can expect
There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.
About us
Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 21,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us
What Computacenter employees say
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