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Capacity Manager Jobs in Virginia (NOW HIRING)

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$39.7K

$68.1K

$129.9K

How much do capacity manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for capacity manager in Virginia is $68,129.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,100.00 and $86,300.00 per year, depending on experience, location, and employer.

What does a capacity manager do?

A Capacity Manager is responsible for ensuring that an organization's IT infrastructure and resources can meet current and future business demands. They analyze system capacity, forecast future needs, and optimize resource allocation to prevent performance issues or downtime. This role involves working closely with IT teams, business stakeholders, and vendors to balance cost efficiency with performance requirements. Capacity Managers also develop strategies for scaling infrastructure, manage capacity-related risks, and implement proactive solutions to maintain service levels.

What are some common challenges a capacity manager faces, and how can they be addressed?

A Capacity Manager often faces the challenge of accurately predicting resource needs in rapidly changing business environments, which requires both analytical rigor and adaptability. Managing competing priorities among various departments can also be demanding, as different teams may have fluctuating and sometimes conflicting needs. Effective communication and strong collaboration skills are essential to align expectations and secure buy-in from stakeholders. Staying proactive by regularly reviewing data trends and adjusting plans helps prevent bottlenecks or resource shortages, ensuring projects and operations continue smoothly.

What are the key skills and qualifications needed to thrive in the capacity manager position, and why are they important?

A Capacity Manager typically requires a strong background in data analysis, demand forecasting, process optimization, and a relevant degree such as in business, engineering, or information technology. Familiarity with capacity planning software, resource management tools, and IT Service Management (ITSM) platforms—along with certifications like ITIL—are highly valued. Strong communication, problem-solving, and stakeholder management skills help set top performers apart. These skills are crucial for ensuring resource efficiency, balancing workload, and supporting organizational growth in dynamic environments.

What are the most commonly searched types of Capacity jobs in Virginia?

The most popular types of Capacity jobs in Virginia are:

What are popular job titles related to Capacity Manager jobs in Virginia?

For Capacity Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Capacity Manager jobs in Virginia look for?

The top searched job categories for Capacity Manager jobs in Virginia are:

What cities in Virginia are hiring for Capacity Manager jobs?

Cities in Virginia with the most Capacity Manager job openings:

Capacity Manager jobs near you
Infographic showing various Capacity Manager job openings in Virginia as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $68,129 per year, or $32.8 per hour.

Network Knowledge Management Quality Assurance Lead

CACI International Inc

Sterling, VA • On-site

Full-time

Re-posted 11 hours ago

Job description

Job Summary:
CACI International Inc is seeking an experienced and detail-oriented Network Capacity Management Quality Assurance Lead to join their team. The role involves ensuring the quality and accuracy of network capacity management processes, performance, tools, and deliverables, while collaborating with various teams to implement improvements and maintain high performance standards.
Responsibilities:
• Identifies and tracks program risks and action items to closure, and assess risk and cost of changes
• Establishes and maintains a close working relationship with other areas, service providers, customers, and technical staff
• Delivers briefings and training as required to leadership, individuals or teams across the program to ensure common understanding to meet objectives
• Ensures senior management are always informed of appropriate activities and issues (early and frequently)
• Ensures compliance with process-specific standards and policies, and stays abreast of process changes
• Utilize ServiceNow dashboards, tools, and techniques to report the status of the process as needed
• Support measurement and reporting for weekly and monthly meetings and as required
• Identify areas for improvement in practices and recommend solutions
• Manages end-to-end projects that follow procedures, work instructions, and templates to support process execution
• Develops and maintains relevant and appropriate project management documentation and artifacts (i.e. project schedules, briefings, reports, etc.)
• Leads efforts ensuring high performance and quality are consistent
• Develop and maintain customer required and identify and recommend changes or additions to quality metrics and KPIs
• Establish goals and objectives for the team(s), running day-to-day operations for the assigned projects
• Raises issues, questions and concerns; Validates results, reports discrepancies, and follows through to ensure that all issues are resolved
• Collaborate with capacity management teams to resolve quality issues
• Collaborate with network operations, engineering, and support teams to implement improvements
• Develop and implement quality assurance strategies and processes for capacity management initiatives
• Create and present regular reports on network availability and quality metrics to stakeholders
• Lead quality audits of capacity management processes, documentation, and outcomes
• Identify and implement best practices for network availability and resilience
• Collaborate with engineering teams to ensure quality standards are met throughout project lifecycles
• Ensure impact of changes to capacity on other services and Configuration Items (CIs) are effectively assessed
• Lead a team of Capacity Management Process Analysts in day-to-day work
Qualifications:
Required:
• TS/SCI with poly required
• Bachelor's degree in Computer Science, Information Technology, or equivalent work experience
• 10+ years of related work experience
• Good working knowledge of the Service Management workflows and ITSM processes
• ITIL V3 or 4 certification and training
• Experience with Network Capacity Management processes and practices
• Strong understanding of network technologies and capacity management principles
• Proficiency in QA methodologies, tools, and best practices
• Experience with automation testing tools and scripting languages
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work in a fast-paced, dynamic environment
Preferred:
• Experience with network modeling tools such as Riverbed and Forward Networks
• Advanced ITIL certifications or training
Company:
At CACI International Inc (NYSE: CACI), our 27,000 talented and dynamic employees are ever vigilant in delivering distinctive expertise and technology to meet our customers’ greatest challenges in national security. Founded in 1962, the company is headquartered in Arlington, USA, with a team of 10001+ employees. The company is currently Late Stage.

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