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Towing Manager Jobs in Virginia (NOW HIRING)

McAllister Towing

Mate

Norfolk, VA · On-site

The Mate safely manages all towing operations and deck evolutions. The Mate navigates the vessel and conducts docking/undocking evolutions. The Mate is the First Line Supervisor for members of the ...

McAllister Towing

Mate

Norfolk, VA · On-site

The Mate safely manages all towing operations and deck evolutions. The Mate navigates the vessel and conducts docking/undocking evolutions. The Mate is the First Line Supervisor for members of the ...

McAllister Towing

Licensed Engineers

Norfolk, VA · On-site

McAllister Towing of Virgina has been in the port of Hampton Roads for roughly 50 years, serving ... Captain Westall was named Vice President and General Manager of McAllister of Virginia in 2007.

McAllister Towing

Licensed Engineers

Norfolk, VA · On-site

McAllister Towing of Virgina has been in the port of Hampton Roads for roughly 50 years, serving ... Captain Westall was named Vice President and General Manager of McAllister of Virginia in 2007.

Henry's Wrecker Service

Dispatcher

Falls Church, VA · On-site

Dispatch, call center, logistics, or towing industry experience preferred. * Experience with dispatch software, GPS mapping, or fleet management systems is a plus. * Experience with dispatch software ...

Henry's Wrecker Service

Dispatcher

Falls Church, VA

Dispatch, call center, logistics, or towing industry experience preferred. * Experience with dispatch software, GPS mapping, or fleet management systems is a plus. * Experience with dispatch software ...

City of Norfolk, VA

Director of Public Works

Norfolk, VA · On-site

$172K - $249K/yr

Organized into eight field divisions (Streets & Bridges, Transportation, Right of Way, Design, Surveys, Waste Management, Towing and Stormwater) and three special revenue areas, Environmental ...

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All JobsTowing JobsTowing Manager JobsTowing Manager Jobs in Virginia

Towing Manager information

What is the difference between Towing Manager vs Towing Dispatcher?

AspectTowing ManagerTowing Dispatcher
ResponsibilitiesOversees towing operations, manages staff, ensures safety and complianceCoordinates towing requests, dispatches tow trucks, communicates with drivers and customers
Required SkillsLeadership, management, industry knowledgeCommunication, organization, quick decision-making
CertificationsMay require industry-specific licenses, management certificationsOften requires dispatcher or communication certifications
Work EnvironmentOffice-based with field oversightPrimarily in dispatch centers or call rooms

While both roles are essential in towing operations, the Towing Manager focuses on overseeing the entire operation and managing staff, whereas the Towing Dispatcher handles the day-to-day dispatching of tow trucks and communication with drivers and customers. Understanding these differences helps clarify career paths and job expectations within the towing industry.

What are the key skills and qualifications needed to thrive as a towing manager, and why are they important?

To thrive as a Towing Manager, you need strong leadership abilities, operational knowledge of towing procedures, and experience in fleet management, typically supported by a high school diploma or relevant certifications. Familiarity with dispatch software, GPS tracking systems, and DOT regulations is essential for managing daily operations efficiently. Excellent communication, problem-solving, and customer service skills help you resolve conflicts and ensure team coordination. These competencies are critical for maintaining safety, regulatory compliance, and high service standards in a demanding environment.

What are some common challenges a towing manager faces in coordinating team operations?

A Towing Manager often encounters challenges such as efficiently dispatching tow trucks during peak hours, managing emergency requests, and ensuring compliance with safety regulations. Balancing the needs of multiple clients while maintaining high service standards requires strong organizational and communication skills. Additionally, Towing Managers must address unexpected breakdowns or staffing shortages quickly to minimize service delays and maintain customer satisfaction.

What is a towing manager?

Towing Managers are professionals responsible for overseeing the operations of a towing company or department. Their duties include managing staff, coordinating the dispatch of tow trucks, ensuring compliance with local and state regulations, and maintaining customer service standards. They also handle budgeting, equipment maintenance, and often resolve customer complaints or issues. Towing Managers play a key role in ensuring efficient and safe towing services, as well as the profitability and reputation of their business.
What are the most commonly searched types of Towing jobs in Virginia? The most popular types of Towing jobs in Virginia are:
What are popular job titles related to Towing Manager jobs in Virginia? For Towing Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Towing Manager jobs in Virginia look for? The top searched job categories for Towing Manager jobs in Virginia are:
What cities in Virginia are hiring for Towing Manager jobs? Cities in Virginia with the most Towing Manager job openings:
Towing Manager jobs near you
Infographic showing various Towing Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Roadside Service & Towing Operators

RidenRoll

Chesapeake, VA • On-site

Full-time

Re-posted 24 days ago

Job description

Your safety is our top priority.
Company Overview:
Ridein Technologies Inc. (www.ridenroll.com) is a California-based for-profit technology app platform to connect users and contractor drivers/operators to provide all essential services at a reasonable cost. We provide SaaS & Employer Support Services. At RidenRoll, we are proud to be at the forefront of innovation in transportation fleet management/digital advertising spaces with our revolutionary software platform. We are currently seeking experienced fleets and operators to join our platform and be part of our growth journey.
Summary:
We are looking for dedicated Towing and Roadside Service Operators to join our platform. You will join a dynamic business network supported by RidenRoll, where businesses collaborate on experiences, marketing, and user engagement. We provide a seamless platform that enhances efficiency, maximizes profitability, and ensures top-notch customer satisfaction. By joining us, you'll have access to advanced tools and resources designed to streamline operations and boost your business.
Duties & Responsibilities:
  • Utilize our platform to optimize routes, manage schedules, and track performance.
  • Operate and manage transportation services effectively.
  • Ensure timely delivery and exceptional service quality.
  • Respond promptly to dispatch calls.
  • Safely load and unload vehicles using appropriate equipment and transport vehicles to designated locations.
  • Provide roadside assistance services such as jump-starts, tire changes, and lockout services.
  • Communicate clearly and courteously with clients, assist customers in understanding the towing process, handle their concerns professionally, and provide excellent customer service.
  • Regularly inspect and maintain the tow truck to ensure it is in safe and operational condition and complete all required paperwork accurately,
  • Adhere to all traffic laws and safety regulations while operating the tow truck.

Qualifications:
  • Proven experience as a fleet manager, operator, or related role in the transportation industry.
  • Ability to adapt to new technologies and platforms.
  • Commitment to delivering outstanding customer service.
  • Strong knowledge of vehicle mechanics and towing equipment, excellent driving skills with a clean driving record, a valid commercial driver's license (CDL) with appropriate endorsements for towing operations, and certification in towing and recovery (optional but preferred).
  • Physical strength and stamina to handle heavy equipment and vehicles, ability to work in various weather conditions and at different times of the day or night.
  • Must own and maintain a reliable and fully operational tow truck, ideally less than ten (10) years old.
  • Ability to handle stressful situations and provide high-quality customer service, good communication skills, and a professional demeanor.
  • Basic knowledge of GPS and navigation tools, and the ability to work independently and as part of a team.

Insurance & Compliance:
Your company must maintain its business license, commercial general liability of $1 million, workers' compensation of $1 million, and a million-dollar auto insurance policy for each occurrence limit and ensure compliance with local, state, and federal regulations.
What We Offer:
  • Access to state-of-the-art technology and tools.
  • Opportunities for growth and development within a dynamic team.
  • Supportive and collaborative work environment.

Towing Services you can offer:
  • Local Towing
  • RV Towing
  • Semi Towing
  • Heavy Equipment Towing
  • Boat Towing
  • Dump Truck Towing
  • Limo Towing Services
  • Shipping Container Towing
  • Semi-Trailer Towing
  • Motor Home Towing
  • Heavy Machinery Towing
  • Towing for a Car Donation
  • Long-distance Towing
  • Light Towing
  • Flatbed Towing
  • Heavy-duty Towing
  • Motorcycle Towing

Roadside Assistance you can also offer:
  • Battery Jumpstart
  • Flat Tire Change
  • Gas Delivery and Refueling
  • Car Door Unlocking

Ready to take your transportation business to the next level? Join us by attaching your resume and a brief cover letter outlining your experience and why you'd be a great fit for our platform.
Note:
Applicants should provide documents such as but not limited to, proof of vehicle ownership, a business permit, and insurance documents, and demonstrate their capability to maintain the tow truck in good working condition. Regular inspections and maintenance records of the tow truck may also be required.
*** Download the RidenRoll App in the App Store and/or Google Play ***

Apply