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Towing Manager Jobs in Virginia (NOW HIRING)

Henry's Wrecker Service

Dispatcher

Falls Church, VA · On-site

Dispatch, call center, logistics, or towing industry experience preferred. * Experience with dispatch software, GPS mapping, or fleet management systems is a plus. * Experience with dispatch software ...

Henry's Wrecker Service

Dispatcher

Falls Church, VA

Dispatch, call center, logistics, or towing industry experience preferred. * Experience with dispatch software, GPS mapping, or fleet management systems is a plus. * Experience with dispatch software ...

Aarons Towing LLC

Dispatcher

Warrenton, VA · On-site

$18 - $20/hr

... non-emergency towing and roadside service calls. This role requires efficient communication ... Answer, transfer, and manage incoming phone calls professionally and in a timely manner. * Relay ...

New

Cityparking Inc.

Parking Compliance Manager

Richmond, VA · On-site

$60K - $68K/yr

Parking Compliance Manager CityParking Inc. • Richmond, VA • Full-Time $60,000-$68,000/year DOE ... Support occasional booting and towing coordination as needed, including vendor communication

CityParking Inc.

Parking Compliance Manager

Richmond, VA · On-site

$60K - $68K/yr

Parking Compliance Manager CityParking Inc. · Richmond, VA · Full-Time $60,000-$68,000/year DOE ... Support occasional booting and towing coordination as needed, including vendor communication

CityParking Inc.

Parking Compliance Manager

Richmond, VA · On-site

$60 - $68/hr

Parking Compliance Manager CityParking Inc. · Richmond, VA · Full-Time $60,000-$68,000/year DOE ... Support occasional booting and towing coordination as needed, including vendor communication

CityParking Inc.

Parking Compliance Officer

Richmond, VA · On-site

$19/hr

Flag damaged signs, broken meters, or unsafe conditions to management * Work alongside a small, supportive enforcement team What Makes You a Good Fit * Experience with booting, towing, LPR technology ...

Cityparking Inc.

Parking Compliance Agent

Richmond, VA · On-site

$19/hr

Flag damaged signs, broken meters, or unsafe conditions to management * Work alongside a small, supportive enforcement team What Makes You a Good Fit * Experience with booting, towing, LPR technology ...

City of Norfolk, VA

Director of Public Works

Norfolk, VA · On-site

$172K - $249K/yr

Organized into eight field divisions (Streets & Bridges, Transportation, Right of Way, Design, Surveys, Waste Management, Towing and Stormwater) and three special revenue areas, Environmental ...

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Showing results 21-40

All JobsTowing JobsTowing Manager JobsTowing Manager Jobs in Virginia

Towing Manager information

What is a towing manager?

Towing Managers are professionals responsible for overseeing the operations of a towing company or department. Their duties include managing staff, coordinating the dispatch of tow trucks, ensuring compliance with local and state regulations, and maintaining customer service standards. They also handle budgeting, equipment maintenance, and often resolve customer complaints or issues. Towing Managers play a key role in ensuring efficient and safe towing services, as well as the profitability and reputation of their business.

What are the key skills and qualifications needed to thrive as a towing manager, and why are they important?

To thrive as a Towing Manager, you need strong leadership abilities, operational knowledge of towing procedures, and experience in fleet management, typically supported by a high school diploma or relevant certifications. Familiarity with dispatch software, GPS tracking systems, and DOT regulations is essential for managing daily operations efficiently. Excellent communication, problem-solving, and customer service skills help you resolve conflicts and ensure team coordination. These competencies are critical for maintaining safety, regulatory compliance, and high service standards in a demanding environment.

What are some common challenges a towing manager faces in coordinating team operations?

A Towing Manager often encounters challenges such as efficiently dispatching tow trucks during peak hours, managing emergency requests, and ensuring compliance with safety regulations. Balancing the needs of multiple clients while maintaining high service standards requires strong organizational and communication skills. Additionally, Towing Managers must address unexpected breakdowns or staffing shortages quickly to minimize service delays and maintain customer satisfaction.

What is the difference between Towing Manager vs Towing Dispatcher?

AspectTowing ManagerTowing Dispatcher
ResponsibilitiesOversees towing operations, manages staff, ensures safety and complianceCoordinates towing requests, dispatches tow trucks, communicates with drivers and customers
Required SkillsLeadership, management, industry knowledgeCommunication, organization, quick decision-making
CertificationsMay require industry-specific licenses, management certificationsOften requires dispatcher or communication certifications
Work EnvironmentOffice-based with field oversightPrimarily in dispatch centers or call rooms

While both roles are essential in towing operations, the Towing Manager focuses on overseeing the entire operation and managing staff, whereas the Towing Dispatcher handles the day-to-day dispatching of tow trucks and communication with drivers and customers. Understanding these differences helps clarify career paths and job expectations within the towing industry.

What are the most commonly searched types of Towing jobs in Virginia?

The most popular types of Towing jobs in Virginia are:

What are popular job titles related to Towing Manager jobs in Virginia?

For Towing Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Towing Manager jobs in Virginia look for?

The top searched job categories for Towing Manager jobs in Virginia are:

What cities in Virginia are hiring for Towing Manager jobs?

Cities in Virginia with the most Towing Manager job openings:

Towing Manager jobs near you
Infographic showing various Towing Manager job openings in Virginia as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Dispatcher

Henry's Wrecker Service

Falls Church, VA • On-site

Full-time

Re-posted 7 days ago

Job description

Dispatcher
Department: Operations / Dispatch
Reports To: Dispatch Manager / Operations Manager
FLSA Status: Non-Exempt
Position Summary
Henry's Wrecker Service is seeking a dependable and detail-oriented Dispatcher to join our operations team. Dispatchers play a critical role in coordinating tow truck operators and equipment, ensuring customers receive timely service, and keeping operations running efficiently in a fast-paced environment.
This position requires excellent communication skills, sound decision-making, strong multitasking abilities, and the ability to remain calm under pressure while managing multiple active calls and resources.
Responsibilities
  • Dispatch operators and equipment for emergency and non-emergency service calls.
  • Monitor the status and availability of drivers and equipment throughout the shift.
  • Prioritize incoming service requests and assign resources efficiently.
  • Communicate accurate ETAs and service updates to customers.
  • Coordinate with drivers, call takers, managers, and other dispatch centers to maximize resource utilization.
  • Maintain accurate documentation and update dispatch software throughout each call.
  • Ensure all required call information is complete before closing service tickets.
  • Communicate equipment, staffing, or operational issues to management.
  • Provide exceptional customer service while handling high call volumes.
  • Ensure smooth shift turnovers by communicating outstanding calls and important updates.
Qualifications
  • High school diploma or equivalent required.
  • Dispatch, call center, logistics, or towing industry experience preferred.
  • Experience with dispatch software, GPS mapping, or fleet management systems is a plus.
  • Experience with dispatch software, GPS mapping, or fleet management systems is a plus.
  • Strong communication, multitasking, and problem-solving skills.
  • Ability to prioritize competing demands in a fast-paced environment.
Work Schedule
Tuesday - Friday any every other Saturday
9AM - 7PM
Schedules may be adjusted based on operational needs.
About Valor Fleet Services
Valor Fleet Services is the parent company of several towing and transportation companies throughout Virginia, Maryland, West Virginia, and Washington, D.C., including Henry's Wrecker Service. Our family of companies provides light-duty towing, heavy-duty towing, recovery, specialized transport, roadside assistance, and vehicle storage services.
By combining local expertise with centralized support in recruiting, human resources, payroll, benefits, technology, and operations, we're able to provide exceptional service to our customers while creating opportunities for our employees to grow their careers across our organization.
Physical Requirements
This position is 100% in-office. This position primarily involves sitting, using a computer and telephone, and communicating with customers and staff. Occasional standing, walking, and lifting up to 15 pounds may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Equal Employment Opportunity
The Company is an equal opportunity employer and complies with all applicable federal, state, and local employment laws.
Disclaimer
This job description describes the general nature of the position and is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Responsibilities may change at any time based on operational needs.

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