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Towing Manager Jobs in Virginia (NOW HIRING)

PCCI

Project Engineer II Naval Architect

Alexandria, VA · On-site

$90K - $100K/yr

Lead Engineer / Program Manager Pay Range: $90,000-$100,000 Benefits: Competitive benefits and paid ... Perform or support hydrostatic, stability, weight distribution, deck loading, lifting, towing ...

Great Wolf Resorts

Security Manager

Williamsburg, VA · On-site

$65K/yr

... vehicle towing and accidents, theft, and other safety or security emergencies * Conducts ... Experience managing extensive closed circuit television arrays; comfortable operating and ...

Posted today

Great Wolf Lodge

Security Manager

Williamsburg, VA · On-site

$65K/yr

... vehicle towing and accidents, theft, and other safety or security emergencies * Conducts ... Experience managing extensive closed circuit television arrays; comfortable operating and ...

New

PCCI

Project Engineer II Naval Architect

Alexandria, VA · On-site

$90K - $100K/yr

Lead Engineer / Program Manager Pay Range: $90,000-$100,000 Benefits: Competitive benefits and paid ... Perform or support hydrostatic, stability, weight distribution, deck loading, lifting, towing ...

Great Wolf Lodge

Security Manager

Williamsburg, VA · On-site

$65K/yr

... vehicle towing and accidents, theft, and other safety or security emergencies * Conducts ... Experience managing extensive closed circuit television arrays; comfortable operating and ...

New

Tidewater Express Inc

Be Seen First

Outside Sales Representative

Chesapeake, VA · On-site

$45K - $65K/yr

... towing, and waste disposal/roll-off can services. This highly motivated, self-sufficient sales ... Clean, manage, and maintain the vehicle assigned * Perform duties during regular working hours and ...

CAMPERS INN INC

Lot Porter

Fredericksburg, VA · On-site

$17 - $19/hr

This role is responsible for driving and towing RVs, using the forklift (varies by location), and ... Maintain Dealership premises as directed by Supervisor/Manager * Assist with pre-delivery ...

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All JobsTowing JobsTowing Manager JobsTowing Manager Jobs in Virginia

Towing Manager information

What is a towing manager?

Towing Managers are professionals responsible for overseeing the operations of a towing company or department. Their duties include managing staff, coordinating the dispatch of tow trucks, ensuring compliance with local and state regulations, and maintaining customer service standards. They also handle budgeting, equipment maintenance, and often resolve customer complaints or issues. Towing Managers play a key role in ensuring efficient and safe towing services, as well as the profitability and reputation of their business.

What are the key skills and qualifications needed to thrive as a towing manager, and why are they important?

To thrive as a Towing Manager, you need strong leadership abilities, operational knowledge of towing procedures, and experience in fleet management, typically supported by a high school diploma or relevant certifications. Familiarity with dispatch software, GPS tracking systems, and DOT regulations is essential for managing daily operations efficiently. Excellent communication, problem-solving, and customer service skills help you resolve conflicts and ensure team coordination. These competencies are critical for maintaining safety, regulatory compliance, and high service standards in a demanding environment.

What are some common challenges a towing manager faces in coordinating team operations?

A Towing Manager often encounters challenges such as efficiently dispatching tow trucks during peak hours, managing emergency requests, and ensuring compliance with safety regulations. Balancing the needs of multiple clients while maintaining high service standards requires strong organizational and communication skills. Additionally, Towing Managers must address unexpected breakdowns or staffing shortages quickly to minimize service delays and maintain customer satisfaction.

What is the difference between Towing Manager vs Towing Dispatcher?

AspectTowing ManagerTowing Dispatcher
ResponsibilitiesOversees towing operations, manages staff, ensures safety and complianceCoordinates towing requests, dispatches tow trucks, communicates with drivers and customers
Required SkillsLeadership, management, industry knowledgeCommunication, organization, quick decision-making
CertificationsMay require industry-specific licenses, management certificationsOften requires dispatcher or communication certifications
Work EnvironmentOffice-based with field oversightPrimarily in dispatch centers or call rooms

While both roles are essential in towing operations, the Towing Manager focuses on overseeing the entire operation and managing staff, whereas the Towing Dispatcher handles the day-to-day dispatching of tow trucks and communication with drivers and customers. Understanding these differences helps clarify career paths and job expectations within the towing industry.

What are the most commonly searched types of Towing jobs in Virginia?

The most popular types of Towing jobs in Virginia are:

What are popular job titles related to Towing Manager jobs in Virginia?

For Towing Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Towing Manager jobs in Virginia look for?

The top searched job categories for Towing Manager jobs in Virginia are:

What cities in Virginia are hiring for Towing Manager jobs?

Cities in Virginia with the most Towing Manager job openings:

Towing Manager jobs near you
Infographic showing various Towing Manager job openings in Virginia as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Claims Service Representative - Countryway

Virginia Farm Bureau

Goochland, VA

$42K - $48K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 2 days ago

New

Virginia Farm Bureau rating

9.4

Company rating: 9.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

15th of 315 rated insurance

Job description

POSITION TITLE: Claims Service Representative- Countryway

STATUS: Exempt

COMPENSATION RANGE: $42,000 - $48,000 Annually

LOCATION: Based out of our beautiful West Creek Office, located at 12580 West Creek Pkwy, Richmond, VA 23238.

REPORTS TO: Claims Process and Support Manager

POSITION SUMMARY:

Countryway of Virginia Farm Bureau is seeking a Customer Service Representative. The “CSR" handles windshield and towing claims, rental cars, claim dispatching, scheduling and processing salvage vehicles, medical bill processing, answers telephones, assists department with document processing and creation, and other duties necessary to serve customers and claimants.

Position: Full Time, Salaried opportunity with benefits Plan

Location: Richmond, VA (West Creek Campus Office)

Schedule: Monday - Friday 8:00am - 4:30pm, schedule supports a 37.5 hr work week

Hybrid schedule is offered, after in office 6-month training period is completed.

PRIMARY DUTIES

  • Maintain the glass/ rental help desk.
  • Dispatch claims.
  • Evaluate and determine claim assignments.
  • Insure customers are receiving best possible customer service.
  • Verify and pay towing claims.
  • Set up car rentals with appropriate rental firms and pay rental invoices.
  • Follow up on rental vehicles with appraisers to terminate rentals on expiration date of repairs.
  • Maintain salvage programs and record/process salvage titles.
  • Assist entire unit with claim set-up, payments, mailings etc.
  • Back-up other personnel on all claim types (Auto Physical damage, Medical Management, Liability, Property) when required.
  • Process all types of claims as required.
  • Serve as a technical resource for other claim department personnel.
  • Process Medical Claims bills and invoices (ME, MP, No-Fault/PIP, etc.
  • Process incoming mail and messages.

ADDITIONAL DUTIES

  • Provide management reports as required
  • Assist with mail in the unit
  • Answer phones and back-up all other representatives
  • All other duties as assigned by the supervisor

MINIMUM EDUCATIONAL/EXPERIENCE QUALIFICATIONS

  • High school diploma or equivalent
  • Previous claims experience

MINIMUM SKILL QUALIFICATIONS

  • Previous experience with on-line and stand-alone computer systems
  • Proven customer service skills
  • Dependable
  • Excellent oral and written communication skills
  • Strong organizational skills
  • Strong computer skills (Word and Excel)
  • High level of initiative/motivation
  • Excellent attention to detail and time management
  • Able to multi-task, prioritize and organize with limited supervision
  • Ability to build rapport quickly

PREFERRED QUALIFICATIONS

  • INS Insurance courses
  • AIC Insurance courses
  • Previous Countryway Claim Experience

At VA Farm Bureau, we provide an exceptional benefits package, including ongoing job development and support in all roles, paid training and continuing education reimbursement, medical and dental insurance available on your first day, generous employee 401K contribution, excellent Paid Time off (PTO) plan and more!

Virginia Farm Bureau Companies provide equal employment opportunity in all aspects of employment without regard to race, color, national origin, religion, gender, pregnancy, age, disability, orientation or veteran status.

What Virginia Farm Bureau employees say

Pay

Benefits

Hours and flexibility

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