Capability Development Manager Jobs in Phoenix, AZ

C.H. Robinson is looking for a Business Development Manager to join our Temperature Controlled team. In this role you will manage and grow the pipeline of new business within the mode, from both new and existing accounts. You will provide subject matter expertise and sales support to sales and account management teams across our North America Surface Transportation (NAST) team. To be successful you will work with and build relationships with multiple groups internal to C.H. Robinson, including, but not limited to sales, account management, GAC's, the office network, Regional Sales Directors, Customer Shared Services, and the executive team to generate leads and support the sales process for large or complex opportunities. Additionally, you will lead and/or participate in strategic account discussions, contract, and pricing strategy directly with the office network and/or the customer directly.

This role may be based in Eden Prairie, MN, Chicago, IL, Phoenix, AZ or Atlanta, GA.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consist of, but are not limited to, the following:

Business Development:

• Diagnoses opportunities, qualifies leads, and develops business
• Develops business by selling and closing opportunities in partnership with the office network
• Markets respective mode/service to sales and account management teams through ongoing education
• Drives growth and creates demand for the mode/service, which helps to ensure their respective region has a robust pipeline of customer opportunities
• Seeks to understand the underlying challenges of the opportunity and design solutions that address the customer's short and long-term needs.
• Designs and implements solutions for mode/service products and services. This includes partnering with internal pricing teams and being a liaison between the mode/service and network to create pricing models and strategies
• Refines marketing strategy for respective mode/service regularly based on network feedback and external market trends

Consultation/Customer Service:

• Builds trusting relationships by acting as an ambassador of the mode/service to the network, in addition to external customers and suppliers
• Collaborates with management to proactively identify and/or resolve issues in a timely manner
• Provides industry feedback to the network on trends, pressures, and competitive evaluation of key competitors in the marketplace
• Educates and consults with the sales and account management teams on the market factors that impact pricing for the mode/service
• Educates the network on service line initiatives, vision and strategies
• Demonstrates or develops product and service capabilities and addresses detailed functional and technical questions
• Responds to network inquiries on topics related to the industry, market trends and competitive intelligence for the mode/service
• Understands how to leverage departments within the mode/service they support, other modal teams, and Customer Shared Services teams

QUALIFICATIONS

Required:

• High School diploma or GED

• Minimum 4 years previous sales, operations and/or account management experience
• Ability to travel 25-40% (domestically or internationally)

Preferred:

• Bachelor's degree from an accredited college or university
• Proficient in Microsoft Office Suite of programs with proven examples of using Excel for analysis and modeling
• Proven ability to create and sell comprehensive solutions and service packages to all buying influences
• Demonstrated influencing, negotiation, collaboration, communication and presentation skills
• Proven track record of delivering measurable financial results through sales or account management solutions
• Strong strategic orientation, relationship building, negotiation skills and business acumen
• Strong technical understanding of C.H. Robinson, modes and services, and systems
• Proven ability to develop proposal presentations in Word or PowerPoint
• Values a diverse and inclusive work environment

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE\Disabled\Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Three medical plans which include

• • Prescription drug coverage

  • Enhanced Fertility benefits

• Flexible Spending Accounts

• Health Savings Account (including employer contribution)

• Dental and Vision

• Basic and Supplemental Life Insurance

• Short-Term and Long-Term Disability

• Paid observed holidays

• 2 paid floating holidays for U.S. hourly employees

• Flexible Time Off (FTO) offered to U.S. salaried employees - no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada

• Paid parental leave

• Paid time off to volunteer in your community

• Charitable Giving Match Program

• 401(k) with 6% company matching

• Employee Stock Purchase Plan

• Plus a broad range of career development, networking, and team-building opportunities

Learn more about our benefit offerings on ourBENEFITS & WELLBEINGpage