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Call Transfer Jobs in Florida (NOW HIRING)

Naples Comprehensive Health - NCH

Scheduler OR

Naples, FL · On-site

$17.75 - $22.75/hr

Knowledge of phone system with the ability to use call forward, call transfer, voice mail, etc. * Obtain required personal information necessary to identify all new and existing patients and the ...

EyeSouth Partners

Call Center Representative

Fort Pierce, FL · On-site

$14.50 - $18/hr

Position Summary As a Call Center Representative, you will play a vital role in delivering high ... Accurately and efficiently process and transfer calls as needed using a multi-line phone system ...

Brixton

Call Center Representative

Miami, FL · On-site

$38K - $42K/yr

Call Center Representative As a Call Center Representative at Brixton Corp, you will serve as an ... Professional development and transferable skill-building. * Supportive and collaborative work ...

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Showing results 21-40

All JobsCall Transfer JobsCall Transfer Jobs in Florida

Call Transfer information

See Florida salary details

$8

$13

$18

How much do call transfer jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for call transfer in Florida is $13.39, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $14.38 per hour, depending on experience, location, and employer.

What is a call transfer?

A Call Transfer job involves answering incoming calls and redirecting them to the appropriate department, representative, or external contact. The role requires strong communication skills and the ability to quickly assess caller needs. Agents may work in customer service, sales, or technical support environments, ensuring smooth call transitions. Excellent multitasking and problem-solving abilities are essential for handling high call volumes efficiently.

What are the key skills and qualifications needed to thrive in the call transfer position?

To thrive as a Call Transfer specialist, you need strong verbal communication, active listening, and attention to detail, typically with a high school diploma or equivalent. Familiarity with call center software, multi-line phone systems, and customer relationship management (CRM) platforms is often required. Patience, professionalism, and a customer-service mindset are soft skills that help you excel in this role. These abilities are crucial for ensuring accurate call routing, maintaining customer satisfaction, and supporting smooth operations in fast-paced contact center environments.

What are the typical challenges someone might face as a call transfer specialist?

As a Call Transfer specialist, you may encounter high call volumes, difficult callers, and the need to quickly understand and route inquiries to the appropriate departments. Multitasking is often required, as you'll manage multiple systems and ensure each caller’s information is accurately recorded for seamless handoffs. Working under time pressure while maintaining a positive and professional attitude can be demanding, but you are supported by supervisors and team resources. Over time, you’ll gain valuable communication and problem-solving skills, which can open up further opportunities in customer service, team leadership, or specialized support roles.

How do you do a call transfer?

A call transfer in a call transfer role involves connecting an ongoing call to another person or department. To do this, you typically place the caller on hold, dial the recipient, and then complete the transfer by merging the calls or hanging up after the transfer is accepted. Using phone system features like transfer buttons or software tools can streamline this process and ensure a smooth handoff.

What are the most commonly searched types of Call Transfer jobs in Florida?

The most popular types of Call Transfer jobs in Florida are:

What are popular job titles related to Call Transfer jobs in Florida?

For Call Transfer jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Call Transfer jobs in Florida look for?

The top searched job categories for Call Transfer jobs in Florida are:

What cities in Florida are hiring for Call Transfer jobs?

Cities in Florida with the most Call Transfer job openings:

Call Transfer jobs near you
Infographic showing various Call Transfer job openings in Florida as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 80% Full Time, 13% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $27,842 per year, or $13.4 per hour.

Customer Service Agent - Margate, FL Call Center (Walk-ins Welcome)

Pompano Beach, FL • On-site

Answering Service Care
See more jobs at Answering Service Careexternal

$16/hr

Other

Medical, Dental, Vision, PTO

Posted 9 days ago

Job description

Now Hiring – Walk-Ins Welcome at Our Margate, FL Location

Looking for your next opportunity? Come meet our team!

Location: 441 South State Rd 7, Suite 2, Margate, Florida 33068 Days: Monday – Friday Time: 09:00 AM – 5:00 PM

We are welcoming walk-in applicants to apply and interview on the spot. If you're motivated and ready to work, we'd love to meet you!

Stop by our office during the hours above to learn more about available positions and join our growing team.

No appointment necessary — just walk in!

About Answering Service Care

A Legacy of Excellence in Customer Service

For over 50 years, Answering Service Care (ASC) has been a trusted live answering service for more than 4,000 businesses nationwide. From law firms and contractors to medical offices, franchises, insurance agencies, and more, we provide professional, reliable customer service across all industries.

As a third-generation family business, ASC is built on a people-first culture, where long-term relationships—with both clients and employees—are at the core of what we do. Many of our team members and clients have been with us for more than 20 years. With nearly 200 employees across three offices in New Jersey, North Carolina, and Florida, we take pride in training skilled customer service professionals to provide:

  • Warm, professional call handling
  • Lead intakes
  • Appointment scheduling
  • Call transfers and accurate message relay
  • Live chat, SMS, and email support

At ASC, we get it, so our clients don't have to—and we want you to be part of our growing team.

Why Join ASC?
  • A people-first culture that values long-term relationships and career growth
  • Industry-leading training to build expertise across multiple industries
  • Career stability and advancement opportunities with a company that has thrived for over 50 years
Our Mission

To create seamless connections between businesses and their customers through tailored communication solutions that foster lasting relationships and consistently exceed expectations.

If you are passionate about customer service and thrive in a professional, fast-paced environment, we would love to connect with you.

Answering Service Agent Role

**Earn weekly performance bonuses by exceeding performance expectations (starting at $2.75/hr above New Hire Starting Pay) **

Empathize. Communicate. Resolve.

  • We're seeking top-notch Answering Service Agents to deliver exceptional support for our clients.
  • While you will primarily handle calls for one designated set of industries, you may also support other accounts to assist with overflow as needed.

Answering Service Care proudly serves a diverse range of industries, delivering tailored communication solutions that meet the unique needs of each client. From medical and real estate to legal, home services and contractors, finance, technology, and business services, we specialize in providing seamless, professional support across all service industries.

What You'll Do
  • Answer inbound calls and make outbound calls with professionalism, warmth, and accuracy
  • Follow call scripts and industry-specific guidelines while actively listening and addressing caller needs
  • Perform lead intakes, gather information, and document details with precision
  • Schedule appointments and transfer calls to the appropriate contacts as needed
  • Dispatch messages accurately and efficiently, ensuring clear and detailed communication
  • Navigate multiple systems and maintain thorough call documentation
  • Provide outstanding customer service by demonstrating empathy and patience
  • Live chat, SMS, and email support
Qualifications
  • Strong verbal and written communication skills
  • Ability to multi-task and remain focused in a fast-paced environment
  • Excellent listening skills and a keen attention to detail
  • Empathetic and compassionate approach to customer interactions
  • Intermediate to advanced computer skills
  • Ability to maintain positivity and patience under pressure
Compensation

At Answering Service Care, we reward hard work and dedication, with competitive pay, weekly direct deposit, and real bonus potential. We're committed to supporting our team members as they excel in their roles and contribute to our collective success. Our wages are among the best in the industry.

Weekly Performance Bonuses. Earn weekly performance bonuses by exceeding performance expectations (starting at $2.75/hr above New Hire Starting Pay per State)

Answering Service Agent Rates of Pay:

  • Florida
    • Pay Rate at Hire: $16.00/hr + Weekly Performance Bonus Potential
    • 4 Month Anniversary: $16.50/hr + Weekly Performance Bonus Potential
Benefits
  • Health/Dental/Vision Coverage (FT)
  • PTO (Start earning on day one)
  • Employee Assistance Program (Free Training & Development Courses)
  • Childcare Reimbursement
  • Gym Membership Reimbursement
Core Values
  • Professionalism: Our foundation is built upon the pillars of integrity, respect, and a dedication to uphold the highest standards in every interaction.
  • Always Improving – We navigate an evolving business landscape with agility, adapting swiftly to meet our clients' needs.
  • T.E.A.M. (Together Everyone Achieves More) – As a third-generation, family-owned business operated by the Shooster Family, we foster a work environment where our team is family, and our family is ever-growing.
  • Innovation – We embrace cutting-edge solutions to continuously enhance customer experiences and streamline operations.
  • Growth Opportunities: Here, career paths are illuminated with possibilities. We believe in nurturing the potential of every individual and offer tailored growth trajectories, ensuring your professional journey aligns with your aspirations.
Join Our Team

Ready to work for a company that values your talent and hard work? Apply now and take the next step in your career with Answering Service Care.

Apply