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Call Recording Jobs in Ohio (NOW HIRING)

Alphabe Insight

Call Center Representative

Cincinnati, OH · On-site

$30K - $35K/yr

Call Center Representative Swift 7 Consultants is seeking a Call Center Representative to join our ... Maintain organized and accurate records of customer conversations. * Identify customer needs and ...

Talent Haven HR

Call Center Agent

Dayton, OH

$14.50 - $19.25/hr

Job Summary We are seeking a professional and customer-focused Call Center Agent to provide ... Maintain accurate records of customer interactions. * Support customer satisfaction and service ...

Fleet Response

Call Center Representative

Hudson, OH · On-site

$14.50 - $18.25/hr

Fleet Response Call Center Representative Fleet Response's mission is to provide innovative and ... Provides customer service to clients/drivers by answering all calls and recording interviews into ...

Midwest Vision Partners

Call Center Representative

Toledo, OH · On-site

$14.75 - $18.25/hr

Call Center Representative Midwest Vision Partners is looking for a Patient Intake & Communications ... Ensure appropriate documentation is maintained within each patient record * Process incoming and ...

Midwest Vision Partners

Call Center Representative

Avon, OH · On-site

$14.50 - $18/hr

Call Center Representative Midwest Vision Partners is looking for a Patient Intake & Communications ... Ensure appropriate documentation is maintained within each patient record * Process incoming and ...

Alphabe Insight Inc

Call Center Representative

Dayton, OH · On-site

$32K - $37K/yr

Elevare Branding is seeking a professional and customer-focused Call Center Representative to join ... Maintain detailed and accurate records of customer interactions. * Resolve customer issues ...

Limitless East Marketing

Call Center Agent

Columbus, OH · On-site

$50K - $54K/yr

Job Summary We are seeking a professional and customer-focused Call Center Agent to provide ... Maintain accurate records of customer interactions. * Support customer satisfaction and service ...

Limitless East Marketing

Call Center Agent

Cincinnati, OH · On-site

$34K - $38K/yr

Catch Vibe Voice is seeking a motivated and professional Call Center Agent to join our growing team ... Maintain detailed and accurate records of customer interactions. * Collaborate with team members to ...

Alphabe Insight Inc

Call Center Agent

Columbus, OH · On-site

$50K - $54K/yr

Job Summary We are seeking a professional and customer-focused Call Center Agent to provide ... Maintain accurate records of customer interactions. * Support customer satisfaction and service ...

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Showing results 41-60

All JobsCall Recording JobsCall Recording Jobs in Ohio

Call Recording information

See Ohio salary details

$28K

$80.3K

$163K

How much do call recording jobs pay per year?

As of Aug 18, 2026, the average yearly pay for call recording in Ohio is $80,292.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $107,400.00 per year, depending on experience, location, and employer.

What is a call recording?

A Call Recording job involves monitoring, recording, and managing phone conversations for quality assurance, compliance, training, or dispute resolution. Professionals in this role may use specialized software to record and store calls, ensure compliance with legal requirements, and analyze calls for quality improvement. This position is commonly found in customer service centers, financial institutions, and organizations that require call monitoring for regulatory or training purposes.

What are the typical responsibilities of a call recording specialist?

A Call Recording Specialist is primarily responsible for monitoring, maintaining, and managing the recording of incoming and outgoing calls to ensure compliance with company policies and legal requirements. This includes reviewing audio files for quality assurance, retrieving and archiving recordings as needed, and assisting other departments with access requests or audits. Specialists also troubleshoot technical issues, update recording systems, and provide training or support on how to use call recording tools. The role often involves collaborating closely with compliance, IT, and customer service teams to maintain data integrity and security. Staying organized and detail-oriented is key to managing the high volume of data handled each day.

What are the key skills and qualifications needed to thrive in the call recording position, and why are they important?

To thrive in a Call Recording Specialist role, you need an understanding of telecommunications systems, data privacy regulations, and strong attention to detail, often supported by prior experience in compliance or customer service environments. Familiarity with call recording software (such as NICE, Verint, or Zoom), CRM platforms, and basic IT troubleshooting is typically required. Excellent organizational skills, discretion, and effective communication make candidates stand out in this position. These abilities are critical to ensure accurate, secure, and respectful handling of sensitive audio data while supporting business operations and regulatory compliance.

What are popular job titles related to Call Recording jobs in Ohio?

For Call Recording jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Call Recording jobs in Ohio look for?

The top searched job categories for Call Recording jobs in Ohio are:

Call Recording jobs near you
Infographic showing various Call Recording job openings in Ohio as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 82% Full Time, 11% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $80,292 per year, or $38.6 per hour.

Call Center Representative

Alphabe Insight

Cincinnati, OH • On-site

$30K - $35K/yr

Other

Re-posted 14 hours ago

Job description

Call Center Representative

Swift 7 Consultants is seeking a Call Center Representative to join our team in Cincinnati, OH.

In this role, you will communicate directly with customers, provide helpful information, respond to questions, and ensure every interaction reflects the high standards of our company. This position is ideal for someone who enjoys working with people, communicates confidently, and wants to strengthen their customer service and professional communication skills.

We provide a supportive environment where you can learn, improve, and take on greater responsibilities as you grow within the organization.

Responsibilities

  • Handle inbound and outbound customer calls in a professional and courteous manner.
  • Assist customers with questions, general inquiries, and service-related information.
  • Provide clear, accurate, and helpful information during every interaction.
  • Maintain organized and accurate records of customer conversations.
  • Identify customer needs and help guide them toward appropriate solutions.
  • Follow established communication and customer service procedures.
  • Work collaboratively with team members and supervisors.
  • Maintain a positive and professional attitude in a fast-paced environment.
  • Participate in training and ongoing professional development.
  • Contribute to team goals and overall customer satisfaction.

Qualifications

  • Strong verbal communication and active listening skills.
  • Professional, friendly, and customer-focused attitude.
  • Ability to communicate clearly and confidently.
  • Strong organizational and time-management skills.
  • Comfortable working with computers and learning new systems.
  • Ability to multitask and remain organized in a dynamic environment.
  • Reliable, motivated, and willing to learn.
  • Ability to work both independently and as part of a team.
  • Problem-solving mindset and attention to detail.
  • Commitment to providing an excellent customer experience.

Additional Information

  • Competitive salary of $30,000 – $35,000 per year.
  • Full-time employment.
  • Professional training and ongoing support.
  • Career growth and advancement opportunities.
  • Opportunities to develop valuable communication, customer service, and problem-solving skills.
  • Supportive and collaborative team environment.
  • Hands-on experience in customer relations and business communication.
  • Opportunities to take on additional responsibilities as you develop within the company.
  • Professional development in a growing organization.

Apply