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Call Recording Jobs in Ohio (NOW HIRING)

LHH US

Call Center Representative

Cincinnati, OH

$19 - $20/hr

Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... records in accordance with federal, state, and local laws and/or security clearance requirements ...

LHH US

Call Center Representative

Cincinnati, OH · On-site

$19 - $20/hr

Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... records in accordance with federal, state, and local laws and/or security clearance requirements ...

LHH US

Call Center Representative

Cincinnati, OH

$19 - $20/hr

Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... records in accordance with federal, state, and local laws and/or security clearance requirements ...

LHH US

Call Center Representative

Cincinnati, OH · On-site

$19 - $20/hr

Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call ... records in accordance with federal, state, and local laws and/or security clearance requirements ...

Nexxaworks

Call Center Representative

Cincinnati, OH

$15.25 - $19.25/hr

Document customer interactions and maintain detailed records in the system. * Escalate complex ... Proficient computer skills and experience with call center software. Additional Information

Alphabe Insight

Call Center Representative

Dayton, OH · On-site

$32K - $37K/yr

Call Center Representative At Elevare Branding, we believe that every customer interaction is an ... Maintain detailed and accurate records of customer interactions. * Resolve customer issues ...

Alphabe Insight

Call Center Agent

Columbus, OH · On-site

$50K - $54K/yr

Call Center Agent At Biz Voice Boost, we believe that meaningful connections drive business success ... Maintain accurate records of customer interactions. * Support customer satisfaction and service ...

Alphabe Insight

Call Center Representative

Columbus, OH · On-site

$47K - $51K/yr

Call Center Representative At Biz Voice Boost, we believe that meaningful connections drive ... Maintain accurate records of customer interactions. * Identify customer needs and recommend ...

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Showing results 21-40

All JobsCall Recording JobsCall Recording Jobs in Ohio

Call Recording information

See Ohio salary details

$28K

$80.3K

$163K

How much do call recording jobs pay per year?

As of Aug 18, 2026, the average yearly pay for call recording in Ohio is $80,292.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $107,400.00 per year, depending on experience, location, and employer.

What is a call recording?

A Call Recording job involves monitoring, recording, and managing phone conversations for quality assurance, compliance, training, or dispute resolution. Professionals in this role may use specialized software to record and store calls, ensure compliance with legal requirements, and analyze calls for quality improvement. This position is commonly found in customer service centers, financial institutions, and organizations that require call monitoring for regulatory or training purposes.

What are the typical responsibilities of a call recording specialist?

A Call Recording Specialist is primarily responsible for monitoring, maintaining, and managing the recording of incoming and outgoing calls to ensure compliance with company policies and legal requirements. This includes reviewing audio files for quality assurance, retrieving and archiving recordings as needed, and assisting other departments with access requests or audits. Specialists also troubleshoot technical issues, update recording systems, and provide training or support on how to use call recording tools. The role often involves collaborating closely with compliance, IT, and customer service teams to maintain data integrity and security. Staying organized and detail-oriented is key to managing the high volume of data handled each day.

What are the key skills and qualifications needed to thrive in the call recording position, and why are they important?

To thrive in a Call Recording Specialist role, you need an understanding of telecommunications systems, data privacy regulations, and strong attention to detail, often supported by prior experience in compliance or customer service environments. Familiarity with call recording software (such as NICE, Verint, or Zoom), CRM platforms, and basic IT troubleshooting is typically required. Excellent organizational skills, discretion, and effective communication make candidates stand out in this position. These abilities are critical to ensure accurate, secure, and respectful handling of sensitive audio data while supporting business operations and regulatory compliance.

What are popular job titles related to Call Recording jobs in Ohio?

For Call Recording jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Call Recording jobs in Ohio look for?

The top searched job categories for Call Recording jobs in Ohio are:

Call Recording jobs near you
Infographic showing various Call Recording job openings in Ohio as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 82% Full Time, 11% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $80,292 per year, or $38.6 per hour.

Call Center Associate

North Central Mental Health Services, Inc.

Columbus, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Full-time, non-exempt position providing effective inbound call service to new and existing members, providers and customers through a VoIP system. Transfer incoming calls to extensions, voicemail or cellular devices as necessary. Workweek is Monday-Friday, 8a-5p. No weekends or holidays are required of this position.

PERKS:

  • Professional training and ongoing coaching for career development
  • Team-oriented environment
  • Excellent Health, Dental and Vision Care coverage options
  • Employer paid Life Insurance, Long-Term Disability and AD&D coverage
  • Supplemental Life purchase options
  • 401(k) Plan with employer contributions
  • Generous Paid Vacation, Holidays, Sick and Personal Days
  • North Central is a Federal Loan Forgiveness Participant
  • Free parking
  • Referral bonus

WHAT YOU WILL DO:

  • Answer incoming calls from members, providers and customers on VoIP system;
  • Transfer calls successfully to extensions, external numbers or voicemail extensions as recorded in directory;
  • Accurately record information, as applicable; and
  • Perform clinic support duties as needed.

QUALIFICATIONS:

  • High School Graduate, or equivalent
  • Ability to listen and speak courteously
  • Literacy abilities
  • Skills with MSOffice software products
  • Ability to sit 80-90% of a workday
  • Ability to use a headset or MiTel software program on screen to answer calls and execute call distribution

Background and reference checks will be conducted. Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment. Completing the application does not guarantee employment. In accordance with North Central's Drug-Free Workplace Policy, pre-employment drug testing will be administered. EOE/AA

#ZR

Employment Type: FULL_TIME

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