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Call Manager Jobs in California (NOW HIRING)

UHS

Manager of Call Center

Riverside, CA · On-site

$93K - $134K/yr

Five (5) years Call Center management - 50+ seat operation. Certificates, Licenses, and Registrations: Current California Driver's License and BLS certification required. Essential functions:

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$29.1K

$63K

$108.1K

How much do call manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for call manager in California is $62,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,400.00 and $74,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call manager, and why are they important?

To thrive as a Call Manager, you need strong leadership abilities, call center operations knowledge, and experience in workforce management, often backed by a bachelor's degree or relevant certifications. Familiarity with call center software (such as CRM systems and ACD platforms), data analytics tools, and quality monitoring systems is typically required. Excellent communication, problem-solving, and team motivation skills help you manage staff performance and resolve escalated customer issues. These skills and qualities are essential to ensure efficient call center operations, high customer satisfaction, and achievement of organizational goals.

What is a call manager?

Call Managers are professionals or systems responsible for handling, routing, and managing telephone calls within an organization. In many cases, 'Call Manager' refers to software or hardware solutions, like Cisco Unified Communications Manager, that provide call processing services for voice over IP (VoIP) networks. These systems ensure that incoming and outgoing calls are efficiently directed, recorded, and managed according to company policies. Call Managers help maintain communication flow, improve customer service, and support the telecommunication needs of a business.

How does a call manager typically collaborate with other departments to improve customer service?

A Call Manager often works closely with teams such as customer support, IT, and quality assurance to streamline communication processes and resolve customer issues efficiently. They may coordinate regular meetings with these departments to discuss call trends, share feedback, and implement process improvements. By fostering interdepartmental collaboration, Call Managers help ensure that customers receive consistent and accurate information, while also identifying opportunities for training and technology enhancements.

How much do call center managers make in the US?

Call center managers in the US typically earn an average salary of around $60,000 to $80,000 per year, depending on experience, location, and company size. Salaries can vary based on industry and the complexity of the call center operations, with some earning over $100,000 in senior roles or high-cost areas.

What are the most commonly searched types of Call jobs in California?

The most popular types of Call jobs in California are:

What are popular job titles related to Call Manager jobs in California?

For Call Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Call Manager jobs in California look for?

The top searched job categories for Call Manager jobs in California are:

What cities in California are hiring for Call Manager jobs?

Cities in California with the most Call Manager job openings:

Call Manager jobs near you
Infographic showing various Call Manager job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 2% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $62,998 per year, or $30.3 per hour.

Network Engineer / Secret / Onsite: Palmdale, CA

Lockheed Martin Corporation

Palmdale, CA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Lockheed Martin rating

8.2

Company rating: 8.2 out of 10

Based on 391 frontline employees who took The Breakroom Quiz

39th of 72 rated aerospace companies

Job description

This position is to join the Classified Network Operations Team Supporting LM Aeronautics in Palmdale, California. This position will support classified network infrastructure covering maintenance, troubleshooting and daily operations supporting all lines of business at Lockheed Martin Aeronautics, including ADP, F-22 and the Joint Strike Fighter Program (JSF).
The candidate selected will need to be a self-starter, able to work in fast paced environment and display strong communication skills as well as administer and maintain network infrastructure across multiple platforms. They will support day to day maintenance of hardware appliances such as Cisco Switches, Palo Alto and Juniper Firewalls and type 1 encryption. Candidate will support networking tools such as Cisco ISE, Cisco DNA Center and Cisco Call Manager. Also will be responsible for planned infrastructure upgrades, installation and cabling of network equipment.
This position is on-site 4/10A Monday through Thursday in Palmdale, California with rotating on-call support and occasional travel.

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About Lockheed Martin

Sourced by ZipRecruiter

As a global security and aerospace company, the majority of Lockheed Martin's business is with the U.S. Department of Defense and U.S. federal government agencies.The remaining portion of Lockheed Martin's business is comprised of international government and commercial sales of products, services and platforms.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Bethesda, MD, US

Year founded

1912

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