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Call Manager Jobs in Novato, CA (NOW HIRING)

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Call Center Manager - Remote

San Francisco, CA · Remote

$20 - $26/hr

Hiring a Call Center Manager (remote) to lead our booking/CSR team for home services brands -- immediate start. We're looking for a hands-on leader with deep home services experience (HVAC, plumbing ...

BIRITE

WAREHOUSE WILL-CALL AGENT

Brisbane, CA · On-site

$22 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Warehouse Will-Call Agent is responsible for managing the end-to-end process of customer and sales representative pickups at the Will-Call area. This role involves verifying orders, staging and ...

MTM LLC

Call Center Representative

Oakland, CA

$50K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Previous experience in an inside sales, call center, or customer service role preferred ... Experience with CRM software is a plus. What We Offer: * Competitive base salary with performance ...

MTM LLC

Call Center Representative

Oakland, CA · On-site

$50K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Previous experience in an inside sales, call center, or customer service role preferred ... Experience with CRM software is a plus. What We Offer: * Competitive base salary with performance ...

MTM

Call Center Representative

Oakland, CA · On-site

$55K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Previous experience in an inside sales, call center, or customer service role preferred ... Experience with CRM software is a plus. What We Offer: * Competitive base salary with performance ...

OLE Health

Call Center Representative I - Napa County

Napa, CA · On-site

$24.21 - $29.59/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Manager LOCATION: Napa, CA PAY RANGE: $24.21 to $29.59/hr, depending on years of experience SCHEDULE: Monday to Friday, 8am to 5pm DLSE/FLSA STATUS: () ____Exempt/Salaried position _X__No ...

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Call Manager information

See Novato, CA salary details

$34.6K

$74.9K

$128.6K

How much do call manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for call manager in Novato, CA is $74,945.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,400.00 and $88,100.00 per year, depending on experience, location, and employer.

What is a call manager?

Call Managers are professionals or systems responsible for handling, routing, and managing telephone calls within an organization. In many cases, 'Call Manager' refers to software or hardware solutions, like Cisco Unified Communications Manager, that provide call processing services for voice over IP (VoIP) networks. These systems ensure that incoming and outgoing calls are efficiently directed, recorded, and managed according to company policies. Call Managers help maintain communication flow, improve customer service, and support the telecommunication needs of a business.

What are the key skills and qualifications needed to thrive as a call manager, and why are they important?

To thrive as a Call Manager, you need strong leadership abilities, call center operations knowledge, and experience in workforce management, often backed by a bachelor's degree or relevant certifications. Familiarity with call center software (such as CRM systems and ACD platforms), data analytics tools, and quality monitoring systems is typically required. Excellent communication, problem-solving, and team motivation skills help you manage staff performance and resolve escalated customer issues. These skills and qualities are essential to ensure efficient call center operations, high customer satisfaction, and achievement of organizational goals.

How does a call manager typically collaborate with other departments to improve customer service?

A Call Manager often works closely with teams such as customer support, IT, and quality assurance to streamline communication processes and resolve customer issues efficiently. They may coordinate regular meetings with these departments to discuss call trends, share feedback, and implement process improvements. By fostering interdepartmental collaboration, Call Managers help ensure that customers receive consistent and accurate information, while also identifying opportunities for training and technology enhancements.

How much do call center managers make in the US?

Call center managers in the US typically earn an average salary of around $60,000 to $80,000 per year, depending on experience, location, and company size. Salaries can vary based on industry and the complexity of the call center operations, with some earning over $100,000 in senior roles or high-cost areas.

What cities near Novato, CA are hiring for Call Manager jobs?

Cities near Novato, CA with the most Call Manager job openings:

Call Manager jobs near you
Infographic showing various Call Manager job openings in Novato, CA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 17% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $74,945 per year, or $36 per hour.

Network Engineer Needed

DELTASOFT SOLUTIONS LLC

San Francisco, CA • On-site

$60 - $65/hr

Full-time

Retirement

Re-posted 18 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance

Network Engineer Needed

5 days onsite.
Location Diablo Canyon, California
Client : PG&E

Visa : GC or Citizen.

 
At a very high level, I am looking for a resource that could come on site and become familiar with the environment.  Afterwards it would be a mix of on-site visits and remote assistance.  Below is a list of systems and devices we the individual would need to support. 
 
  1. Provide support and maintain DCPP Cisco CUCM (Call MGR).
  2. Provide support and maintain DCPP Cisco WIFI Controllers(9800 new, 8540 old). 
  3. Provide support and maintain DCPP network management systems(Catalyst Center new, Prime Infrastructure old).
  4. Support DCPP campus and off-site Cisco Switches, Routers, Voice Gateways, Access Points, and WIFI Bridges.
  5. Provide support for DCPP Palo Alto Fire Walls. Work with corporate on OS and hardware upgrades.
  6. Provide network support for DCPP Cyber Security to assist with requests for logs or other network device info. 
 
 
Thanks & Regards
Bhanu Prakash
DeltaSoft Solutions
bhanu.prakash@deltasoftgroup.com