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Call Center Jobs in Florida (NOW HIRING)

Capital NYC

Call Center Agent

Miami, FL

$33K - $50K/yr

Call Center Agent Location: Miami, FL Salary: $33,000 - $50,000 Are you ready to embark on an exciting journey where your communication skills and passion for customer service can shine? Capital NYC ...

Lincare

Call Center Supervisor

Clearwater, FL

The Inside Sales Supervisor provides leadership for the Sales Specialists and Team Leads in matters relating to the servicing of customers, achieves call center and individual quality and ...

Age Rejuvenation

Call Center Associate

Tampa, FL

$20 - $22/hr

Call Center Associate - New Patient Services AgeRejuvenation | Tampa, FL Now Hiring - Immediate Opening Be the first step in a patient's wellness transformation. AgeRejuvenation is a premier ...

Age Rejuvenation

Call Center Associate

Tampa, FL

$20 - $22/hr

Call Center Associate - New Patient ServicesAgeRejuvenation | Tampa, FL Now Hiring - Immediate Opening Be the first step in a patient's wellness transformation. AgeRejuvenation is a premier ...

RejuvenX

Call Center Representative

Port Charlotte, FL · On-site

$14.50 - $18/hr

Call Center Representative Responsibilities Include: * Managing large amounts of inbound and outbound calls in a timely manner * Following call center "scripts" when handling different topics

Elevare Branding

Call Center Representative

Tampa, FL · On-site

$14.50 - $18.25/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our team in Cincinnati, OH, USA . This entry-level position is ideal for individuals looking to build a ...

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All JobsCall Center JobsCall Center Jobs in Florida

Call Center information

See Florida salary details

$8

$13

$18

How much do call center jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for call center in Florida is $13.39, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $14.38 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

How to start working at a call center?

To start working at a call center, you typically need to meet minimum age and education requirements, complete an application, and pass an interview. Many positions require good communication skills, basic computer knowledge, and sometimes specific certifications or training. Employers often provide on-the-job training to familiarize new employees with their systems and procedures.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

Are call center jobs worth it?

Call center jobs involve handling customer inquiries and support, often requiring good communication skills and patience. They typically offer entry-level opportunities with flexible schedules, but may have variable pay and high call volume, which can impact job satisfaction.
More about Call Center jobs
What are the most commonly searched types of Call Center jobs in Florida? The most popular types of Call Center jobs in Florida are:
What are popular job titles related to Call Center jobs in Florida? For Call Center jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Call Center jobs in Florida look for? The top searched job categories for Call Center jobs in Florida are:
What cities in Florida are hiring for Call Center jobs? Cities in Florida with the most Call Center job openings:
Call Center jobs near you
Infographic showing various Call Center job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $27,842 per year, or $13.4 per hour.

Call Center Agent

Capital NYC

Miami, FL

$33K - $50K/yr

Full-time

Re-posted 18 hours ago

Job description

Join Our Team at Capital NYC: Call Center Agent

Location: Miami, FL

Salary: $33,000 - $50,000

Are you ready to embark on an exciting journey where your communication skills and passion for customer service can shine? Capital NYC is seeking dynamic individuals to join our team as Call Center Agents in vibrant Miami, FL.

Job Description:As a Call Center Agent at Capital NYC, you will be the first point of contact for our valued customers. Your primary responsibility will be to handle inbound and outbound calls, assisting customers with inquiries, resolving issues, and providing exceptional service with every interaction. You will play a pivotal role in maintaining customer satisfaction and fostering positive relationships with our clientele.

Responsibilities:

  • Answer incoming calls promptly and professionally
  • Assist customers with product or service inquiries, troubleshooting, and issue resolution
  • Utilize effective communication skills to provide accurate information and solutions
  • Document customer interactions and transactions accurately
  • Collaborate with team members to achieve departmental goals and objectives
  • Adhere to company policies and procedures at all times

Qualifications:

  • Excellent communication skills, both verbal and written
  • Strong customer service orientation with a desire to help others
  • Ability to multitask and prioritize in a fast-paced environment
  • Detail-oriented with good organizational skills
  • Proficiency in basic computer applications and familiarity with call center technology
  • Previous experience in a customer service role or call center environment is a plus, but not required

Benefits:

  • Competitive salary with opportunities for advancement
  • Comprehensive benefits package including health, dental, and vision insurance
  • Paid time off and holiday pay
  • Ongoing training and professional development opportunities
  • Dynamic and supportive work environment
  • Employee discounts and perks