ZipRecruiter

Log In

1

Call Center Vp Jobs in Indiana (NOW HIRING)

Clinical Architecture

Vice President, Sales

Carmel, IN · Hybrid

Vice President, Sales The Vice President, Sales is a player and coach who will serve as the primary ... Demonstrated strength in coordinating sales strategies across various call points and levels ...

New

next page

Showing results 1-20

All JobsCall Center Vp JobsCall Center Vp Jobs in Indiana

Call Center Vp information

See Indiana salary details

$75.6K

$155.3K

$249.3K

How much do call center vp jobs pay per year?

As of Aug 23, 2026, the average yearly pay for call center vp in Indiana is $155,311.00, according to ZipRecruiter salary data. Most workers in this role earn between $131,800.00 and $168,900.00 per year, depending on experience, location, and employer.

What does a Call Center VP do?

A Call Center VP, or Vice President of Call Center Operations, is a senior executive responsible for overseeing the overall strategy, management, and performance of a company's call center operations. They set goals, establish policies, and ensure the call center meets customer service standards and business objectives. Their duties include managing budgets, leading teams of managers and agents, implementing new technologies, and analyzing data to improve efficiency and customer satisfaction. Additionally, they play a key role in aligning the call center's operations with the company's broader vision and goals.

What are the key skills and qualifications needed to thrive as a Call Center VP?

To thrive as a Call Center VP, you need extensive experience in customer service operations, leadership, and a relevant degree, often in business or communications. Familiarity with call center technologies such as CRM platforms, workforce management systems, and analytics tools is essential, along with certifications like Six Sigma or PMP being advantageous. Exceptional strategic thinking, communication, and change management skills help drive performance and foster a positive culture. These skills are crucial for setting vision, optimizing efficiency, and ensuring superior customer experiences across large teams.

What are the biggest challenges a Call Center VP typically faces, and how are these addressed within an organization?

A Call Center VP often encounters challenges such as managing high employee turnover, maintaining customer satisfaction, and implementing new technologies. Successfully addressing these issues involves fostering a positive work culture, investing in comprehensive training programs, and regularly evaluating performance metrics. Additionally, collaborating closely with operations, HR, and IT teams helps ensure that strategic goals are met while adapting to evolving customer needs and industry standards.

What is the difference between Call Center Vp vs Call Center Manager?

AspectCall Center VpCall Center Manager
ResponsibilitiesOversees multiple call centers, sets strategic goals, manages senior leadershipManages daily operations, supervises staff, ensures service quality
Required CredentialsBachelor's degree, extensive experience in call center operations, leadership skillsBachelor's degree, experience in call center management, customer service skills
Work EnvironmentExecutive office, strategic planning sessionsCall center floor, team supervision
Industry UsageCommonly used in large organizations and corporationsUsed across various sizes of call centers, from small to large

The Call Center Vp typically holds a strategic leadership role, overseeing multiple centers and setting long-term goals, while the Call Center Manager focuses on daily operations and team management. Both roles require relevant experience and skills, but the Vp operates at a higher, more strategic level within the organization.

What are the most commonly searched types of Call Center jobs in Indiana?

The most popular types of Call Center jobs in Indiana are:

What are popular job titles related to Call Center Vp jobs in Indiana?

For Call Center Vp jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Call Center Vp jobs in Indiana look for?

The top searched job categories for Call Center Vp jobs in Indiana are:

What cities in Indiana are hiring for Call Center Vp jobs?

Cities in Indiana with the most Call Center Vp job openings:

Call Center Vp jobs near you
Infographic showing various Call Center Vp job openings in Indiana as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $155,311 per year, or $74.7 per hour.

Vice President of Operations

Restaurant Management Search

Zionsville, IN • On-site

$175K - $200K/yr

Full-time

Re-posted 15 days ago

Job description

INDIANAPOLIS!
This rapidly growing very successful 300 store QSR group will be doubling in size in the next 2 - 3 years. Their COO is looking for a Vice President for their Indianapolis market. The company is head quartered in Indianapolis fyi.
The VP is responsible for total operations/P&L of 30-50 restaurants including all aspects of financial performance, staff management, and adherence to operating standards in order to ensure overall restaurant success.
QUALIFICATIONS
  • Minimum of 2 years Director of Operations or VP experience in a regional or national Quick Service concept required
  • Hands-on coaches who are not afraid to get in the trenches
  • Highly motivated, self-directed and results-oriented, with the proven ability to solve complex problems
  • Outstanding skills in leadership, interpersonal communication, and staff development
  • Able to identify opportunity areas and create plans for action
  • Proven track record in managing a budget and cost controls to optimize profits and ensure success
COMPENSATION & BENEFITS
  • Base: $175k-$200k
  • Bonus: 10% of EBITDA improvement YOY
  • Company car (Mercedes or Genesis GV70)
  • Phone & AMEX for expenses
  • Access to company private jet

Apply with confidence. RMS does NOT bank resumes or operate call lists. Your confidentiality is our #1 top priority and our services are 100% completely free to our candidates.
If your background is a match you will hear from our Managing Partner or one of our Recruiters in no less than 24 hours.
Tired of the back and forth with the larger recruiting firms?
Below are some advantages you can benefit from connecting with RMS
  • Honesty & transparency
  • Creating a real relationship with real restaurant industry insiders
  • Prompt follow ups on setting up interviews and receiving updates
  • Staying updated on new opportunities in your area
  • Pride in knowing that you're supporting small businesses

Since 1998, RMS has successfully matched over 3,500 qualified Restaurant professionals with independent owners to nationwide restaurant chains. We place all levels of salaried management and support positions including, Assistant Managers, General Managers, District Managers, Directors of Operations, Vice-Presidents, Human Resources Directors, Directors of Finance, Directors of Facilities and more.
For more information about our services, please visit us at www.rmsadvance.com.
Thanks!

Apply