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Call Center Trainer Jobs in Alabama (NOW HIRING)

Signius.com

Part-Time Call Center Agent

Mobile, AL · On-site

$17 - $20/hr

Part-Time Call Center Agent Company: Signius Location: Mobile, AL (In-Office) Pay: $17-$20/hr Hours ... No experience needed as we provide fully paid, hands-on training. What You'll Do: * Handle incoming ...

Signius

Part-Time Call Center Agent

Mobile, AL · On-site

$17 - $20/hr

Part-Time Call Center Agent Company: Signius l Location: Mobile, AL (In-Office) Pay: $17-$20/hr l ... No experience needed as we provide fully paid, hands-on training. What You'll Do: * Handle incoming ...

Signius

Call Center Representative

Mobile, AL · On-site

$17 - $20/hr

Full-Time Call Center RepresentativeLocation: Mobile, AL (In-Office) l Pay: $17-$20/hrSchedule: 40 ... We provide comprehensive training to set you up for success from day one. What You'll Do:Warmly ...

Ascensus

$19/hr

After training is complete, you will be offered one of the shifts below (times are in Eastern ... Call Center Representatives handle requests provide explanations regarding benefits and plan ...

New

Alfa Insurance Corporate

Trainer

Montgomery, AL · On-site

Working as a Trainer for Alfa Insurance ® is more than creating lesson plans and training new ... Fitness center * Onsite cafeteria * Access to onsite childcare center Alfa Insurance ® is an A ...

Signius

Full-Time Call Center Representative

Mobile, AL · On-site

$17 - $20/hr

Full-Time Call Center Representative Location : Mobile, AL (In-Office) l Pay: $17-$20/hr Schedule ... We provide comprehensive training to set you up for success from day one. What You'll Do: * Warmly ...

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All JobsCall Center Trainer JobsCall Center Trainer Jobs in Alabama

Call Center Trainer information

See Alabama salary details

$12

$22

$32

How much do call center trainer jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for call center trainer in Alabama is $22.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $23.99 per hour, depending on experience, location, and employer.

What does a call center trainer do?

As a call center trainer, you train customer service representatives in a call center. Your responsibilities vary somewhat on the particular needs of your employer; for instance, you may create a training plan or develop a guide or manuals to help employees learn how to speak to customers. You may present existing material in a class format and provide training demonstrations to staff. Some employers expect call center trainers to assess employee performance and coach those in need of additional guidance.

What are the key skills and qualifications needed to thrive as a call center trainer, and why are they important?

To thrive as a Call Center Trainer, you need expertise in customer service operations, adult learning principles, and a background in training or coaching, often supported by a degree in communications or related fields. Familiarity with call center software, Learning Management Systems (LMS), and training certifications such as Certified Professional in Training Management (CPTM) is beneficial. Strong presentation, interpersonal, and motivational skills set outstanding trainers apart by fostering engagement and learning. These abilities ensure effective onboarding, skill development, and consistent service quality across call center teams.

What are some common challenges faced by call center trainers, and how can they be addressed?

Call Center Trainers often encounter challenges such as varying trainee skill levels, ensuring engagement during remote or in-person sessions, and keeping training materials up-to-date with evolving company protocols. To address these, trainers can assess learning styles early, incorporate interactive techniques like role-playing, and collaborate closely with operations and quality assurance teams for timely content updates. These strategies help ensure that training is effective, relevant, and supports both new hires and existing staff in delivering excellent customer service.

What is the difference between Call Center Trainer vs Customer Service Representative?

AspectCall Center TrainerCustomer Service Representative
Primary RoleDesigns and delivers training programs to improve agent skillsHandles customer inquiries and resolves issues
Required SkillsTraining development, communication, coachingCustomer service, communication, problem-solving
Work EnvironmentTraining rooms, call centers, online platformsCall centers, customer support centers
CertificationsCustomer service or training certifications often preferredCustomer service certifications beneficial

While both roles operate within call centers and require strong communication skills, a Call Center Trainer focuses on employee development through training programs, whereas a Customer Service Representative directly interacts with customers to address their needs. Understanding these differences helps in choosing the right career path or job search focus.

More about Call Center Trainer jobs

What are the most commonly searched types of Call Center Trainer jobs in Alabama?

The most popular types of Call Center Trainer jobs in Alabama are:

What are popular job titles related to Call Center Trainer jobs in Alabama?

For Call Center Trainer jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Call Center Trainer jobs in Alabama look for?

The top searched job categories for Call Center Trainer jobs in Alabama are:

What are popular job titles related to Call Center Trainer jobs in AL?

For Call Center Trainer jobs in AL, the most frequently searched job titles are:

Call Center Trainer jobs near you
Infographic showing various Call Center Trainer job openings in Alabama as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 17% Part Time, and 4% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $46,637 per year, or $22.4 per hour.

Therapy Call Center Specialist

Huntsville Hospital Health System

Huntsville, AL • On-site

$16.50 - $20.75/hr

Full-time

Re-posted 15 days ago

Huntsville Hospital Health System rating

6.2

Company rating: 6.2 out of 10

Based on 208 frontline employees who took The Breakroom Quiz

698th of 891 rated healthcare providers

Job description

The Orthopaedic Center is looking for a highly motivated Call Center Specialist. This opening is a full-time position averaging 40 hours per week. The Call Center Specialist will answer a high volume of incoming phone calls to the call center in a timely manner. Ability to communicate professionally, both oral and written for clear, legible messages. Pleasant, friendly demeanor with the ability to communicate effectively with patients and all incoming/outcoming callers. Direct calls appropriately by transferring and/or taking detailed messages. Schedule appointments according to physician profiles. Some insurance/billing. Assist with any other task assigned. The Call Center Specialist must be able to communicate effectively with patients, TOC physicians and staff.


Education required: HS/GED

Experience: Multi-lined phone experience preferred. Customer Service Representative experience preferred. Some insurance/billing experience preferred

Additional Skills/Abilities:

  • Ability to work under pressure, multitask and meet deadlines
  • Outstanding organizational and writing skills
  • Ability to speak clearly and concisely
  • Independent, self-starting and highly motivated
  • Proven positive, "teamwork" attitude in work history

At The Orthopaedic Center, we are proud to be the region’s leading orthopaedic group, dedicated to delivering exceptional patient care. As our team continues to grow, we are seeking motivated professionals who are passionate about excellence, collaboration, and making a difference in the lives of our patients. Join our dynamic and expanding organization and become part of a team committed to outstanding orthopaedic care.

What Huntsville Hospital Health System employees say

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