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Call Center Support Rep Jobs (NOW HIRING)

Apex Systems

Call Center Representative

Lincoln, RI · On-site

$15 - $18.75/hr

Technical Support Representative Position Summary: Support Technicians provide technical support at the first stage level and assists other team members as necessary. Duties: Provide call center ...

AbsoluteCARE Inc

Call Center Support Specialist - Part Time

$17.25 - $21.50/hr

The Call Center Support Specialist acts as a primary point of contact for members, providers, and internal partners. Core responsibilities include answering incoming calls within defined timeframes ...

Descanso Gardens Foundation

$18.50/hr

The Guest Services Representative, Call-Center supports excellent customer service and a welcoming, positive experience for all visitors with a particular focus on supporting the Descanso Gardens ...

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Call Center Support Rep information

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How much do call center support rep jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for call center support rep in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What does a call center support rep do?

A Call Center Support Representative is responsible for handling inbound and outbound customer calls on behalf of a company. They assist customers by answering questions, resolving issues, providing information about products or services, and sometimes processing orders or payments. These professionals must have excellent communication skills, patience, and the ability to handle difficult situations calmly. Their role is crucial in maintaining customer satisfaction and representing the company's brand positively.

What are the key skills and qualifications needed to thrive as a call center support rep?

To thrive as a Call Center Support Rep, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and ticketing tools is often required. Patience, active listening, and resilience are critical soft skills for handling high call volumes and diverse customer concerns. These skills ensure efficient resolution of issues, customer satisfaction, and effective representation of the company’s brand.

How does a call center support rep typically collaborate with other departments to resolve customer issues?

Call Center Support Reps often work closely with teams such as technical support, billing, and sales to resolve customer inquiries efficiently. When a customer’s issue extends beyond the rep’s immediate authority or expertise, the rep will document the case and escalate it to the appropriate department, ensuring all necessary information is conveyed for a timely resolution. Regular communication with these teams helps streamline processes and provides customers with a seamless support experience. This collaborative approach not only enhances customer satisfaction but also builds valuable internal relationships within the organization.

What is the difference between Call Center Support Rep vs Customer Service Representative?

AspectCall Center Support RepCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes additional trainingHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, inbound/outbound calls, fast-pacedRetail, office settings, inbound customer interactions
Industry UsageTelecommunications, tech support, financial servicesRetail, healthcare, hospitality, various industries
Common Search IntentCompare roles, job requirements, skills neededCustomer interaction, problem-solving, service quality

Both roles involve assisting customers, but Call Center Support Reps typically work in call centers handling inbound or outbound calls, often with technical or product support focus. Customer Service Representatives work in diverse settings like retail or healthcare, providing direct customer assistance. While credentials are similar, the work environment and industry usage differ, influencing the specific skills and training required.

How do I become a call center support representative with no experience?

To become a call center support representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or entry-level roles. Many employers offer on-the-job training, so demonstrating a positive attitude and willingness to learn can help you secure an entry-level position without prior experience.

What cities are hiring for Call Center Support Rep jobs?

Cities with the most Call Center Support Rep job openings:

What states have the most Call Center Support Rep jobs?

States with the most job openings for Call Center Support Rep jobs include:

What are popular job titles related to Call Center Support Rep jobs?

For Call Center Support Rep jobs, the most frequently searched job titles are:

Call Center Support Rep jobs near you

Call Center Support/Elections

Fort Lauderdale, FL • On-site

AppleOne
Recruiting and Staffing Services • 1 - 5K employees
Learn more about AppleOneexternal

$22/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 4 days ago

Job description

Job Summary
We are seeking Call Center Support Specialists for a temporary election-cycle assignment in Fort Lauderdale, FL. This onsite role supports a public sector election services environment where accuracy, professionalism, confidentiality, and strong customer service are essential.
This is an excellent opportunity for call center, customer service, administrative, receptionist, or data entry professionals who enjoy helping the public and working in a structured, team-focused environment. The role offers meaningful community impact, clear procedures, supportive team collaboration, and the opportunity to contribute to an important election operation.
The ideal candidate is reliable, detail-oriented, computer-savvy, and comfortable handling a high volume of inbound calls while providing courteous and accurate information.
Key Responsibilities
- Answer a high volume of inbound calls in a professional, courteous, and timely manner.
- Assist callers with voter registration, election dates, voting methods, vote-by-mail, polling locations, precinct information, and related services.
- Research voter records using designated systems and provide accurate information based on established procedures.
- Enter, update, verify, and maintain data accurately in computer systems.
- Document caller interactions and provide clerical support to the voter services team.
- Maintain confidentiality when handling voter, public, and election-related information.
Compensation and Benefits
- Pay: $22.00 per hour.
- Job Type: Contract/Temporary.
- Location: 100 percent onsite in Fort Lauderdale, FL 33309.
- Schedule: Monday through Friday, 8:30 AM to 5:00 PM.
- Additional availability required for extended hours, evenings, weekends, and holidays during the election cycle as operational needs increase.
- Assignment end date: November 9, 2026.
- Start date: ASAP after successful completion of all required pre-employment clearances and confirmation of official start date.
- Business casual attire required.


Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#1559

Company Description

This company offers growth and a great group of people to work with.

AppleOne logo

About AppleOne

Sourced by ZipRecruiter

AppleOne is a renowned staffing service based in Glendale, California, USA. Positioned in the Human Resources industry, the company offers extensive staffing and recruiting solutions, such as temporary, full-time, and part-time placement, to companies across diverse industry sectors. The company was established by Bernie Howroyd in 1964, launching the business to aid others in finding excellent jobs and companies in finding excellent people.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Glendale, CA, US

Year founded

1964

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