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Call Center Supervisor Jobs in Colorado (NOW HIRING)

THE ONE GROUP Denver

Call Center Agent

Denver, CO

$15.50 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our call center offers an excellent chance to transition from the restaurant while staying engaged in the dynamic world of hospitality. Payincentive: Weoffer a pay incentive for evenings and weekends ...

Pueblo Community Health

Call Center Representative

Pueblo, CO · On-site

$16.50 - $19.41/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Representative Call Center Representative (Bilingual Preferred) Starting Pay Range: $16 ... Clinic Support Services Supervisor Supervision Exercised: None Education/Experience/License ...

360 IT Professionals

Call Center Representative

Denver, CO

$16.50 - $20.50/hr

Minimum of 1 year of experience in a call center * Strong phone and verbal communication skills along with active listening skills * Familiarity with CRM Systems * Experience using IVR/ACD (Five9 ...

Auberge Resorts

Call Center Agent

Aspen, CO · On-site

$23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Agent (PBX Operator) Hotel Jerome has been the social hub of Aspen since its opening in 1889 at the height of the town's silver boom, known as the place where all great stories were born ...

Lincoln Recovery

Call Center Representative

Denver, CO · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We're a national leader in addiction recovery and mental health treatment, and we're growing our high-performance Call Center team in Cherry Creek, Colorado. If you're competitive, persuasive ...

Enstrom

Seasonal Call Center Representative

Grand Junction, CO · On-site

$15 - $19.50/hr

Seasonal Call Center Representative Join the Enstrom Candies Team Are you a people person with a passion for delivering exceptional service? Do you thrive in a fast-paced, festive environment? If so ...

New

Auberge Collection

Call Center Agent

Aspen, CO · On-site

$23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our on property Call Center Agent (PBX Operator) is responsible for being the central hub of communication by answering incoming calls and routing them to the appropriate department. Job Duties ...

Hotel Jerome

Call Center Agent

Aspen, CO

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our on property Call Center Agent (PBX Operator) is responsible for being the central hub of communication by answering incoming calls and routing them to the appropriate department. Job Duties ...

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Showing results 21-40

All JobsCall Center Supervisor JobsCall Center Supervisor Jobs in Colorado

Call Center Supervisor information

See Colorado salary details

$31K

$67.1K

$115.1K

How much do call center supervisor jobs pay per year?

As of Aug 12, 2026, the average yearly pay for call center supervisor in Colorado is $67,122.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $78,900.00 per year, depending on experience, location, and employer.

What are some common challenges faced by call center supervisors and how can they be effectively managed?

Call Center Supervisors often encounter challenges such as high employee turnover, maintaining team motivation, and handling escalated customer issues. To effectively manage these challenges, supervisors focus on building strong communication channels, providing regular feedback, and offering ongoing training opportunities for their team members. Implementing clear performance metrics and fostering a supportive work environment also play a key role in reducing stress and improving overall team productivity. Collaboration with other departments, such as quality assurance and human resources, can further help address operational issues and create a positive, solution-oriented workplace.

What are the key skills and qualifications needed to thrive as a call center supervisor, and why are they important?

To thrive as a Call Center Supervisor, you need strong leadership abilities, customer service expertise, and experience in call center operations, often backed by a relevant associate or bachelor’s degree. Familiarity with call center software (such as CRM systems and workforce management tools) and reporting platforms is typically required. Excellent communication, problem-solving, and conflict resolution skills are vital for effectively managing teams and handling escalated customer issues. These skills ensure efficient team performance, high customer satisfaction, and the achievement of organizational targets.

What is a call center supervisor?

Call Center Supervisors are professionals responsible for overseeing the daily operations of a call center team. They manage and support customer service representatives, monitor performance, handle escalated issues, and ensure quality service is delivered to customers. Their duties often include scheduling shifts, training staff, providing feedback, and implementing procedures to improve efficiency and customer satisfaction. Effective Call Center Supervisors play a key role in maintaining high morale and achieving organizational goals.

What is the difference between Call Center Supervisor vs Customer Service Manager?

AspectCall Center SupervisorCustomer Service Manager
ResponsibilitiesOversees daily call center operations, manages agents, ensures quality serviceDevelops customer service strategies, manages teams, improves customer satisfaction
Required CredentialsHigh school diploma or equivalent; some roles prefer associate's degreeBachelor's degree often preferred; experience in customer service
Work EnvironmentCall centers, customer support centersCorporate offices, customer service departments
Industry UsageCommonly used in call centers and support centersUsed across various industries with customer service teams

The main difference between a Call Center Supervisor and a Customer Service Manager lies in scope and focus. Call Center Supervisors primarily oversee daily operations and agent performance within call centers, while Customer Service Managers develop broader strategies to enhance overall customer satisfaction across multiple channels. Both roles require similar credentials and are integral to customer support teams, but their responsibilities and work environments differ slightly.

How much do call center supervisors make in the US?

In the US, call center supervisors typically earn an average salary of around $50,000 to $65,000 per year, depending on experience, location, and company size. Salaries can vary based on industry and whether the role involves team management or specialized skills.

How much does a call center supervisor make?

The average salary for a call center supervisor in Florida is approximately $45,000 to $60,000 per year, depending on experience, company size, and location. Supervisors often oversee teams, handle customer service issues, and may require leadership skills and familiarity with call center software.
What are the most commonly searched types of Call Center Supervisor jobs in Colorado? The most popular types of Call Center Supervisor jobs in Colorado are:
What are popular job titles related to Call Center Supervisor jobs in Colorado? For Call Center Supervisor jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Call Center Supervisor jobs in Colorado look for? The top searched job categories for Call Center Supervisor jobs in Colorado are:
What cities in Colorado are hiring for Call Center Supervisor jobs? Cities in Colorado with the most Call Center Supervisor job openings:
What are popular job titles related to Call Center Supervisor jobs in CO? For Call Center Supervisor jobs in CO, the most frequently searched job titles are:
Call Center Supervisor jobs near you
Infographic showing various Call Center Supervisor job openings in Colorado as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $67,122 per year, or $32.3 per hour.

Call Center Agent

THE ONE GROUP Denver

Denver, CO

$15.50 - $20.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Apply now to join the world of VIBE DINING as a key part of the guest experience!

Looking for a fast-paced, high-energy opportunity that keeps you connected to the hospitality industry? Our call center offers an excellent chance to transition from the restaurant while staying engaged in the dynamic world of hospitality.

Payincentive:

Weoffer a pay incentive for evenings and weekends to reward our hardworking teammembers.

  • Monday through Friday: Employees working 7 PM or later will earn an extra $1 per hour.
  • Saturdays & Sundays: Employees working any hours on these days will earn an extra $2 per hour.

Call Center Perks:

  • Full time employees receive $250 monthly commuter bonus
  • Part time employees receive $150 monthly commuter bonus
  • Two meals provided to Call Center Team Daily
  • Flexible scheduling options to accommodate work-life balance

Shifts available:This is not your standard 9-to-5 job-our callcenter operates during peak dining hours to serve guests when they need usmost. Must be comfortable with evening, late-night, and weekend availability.

Our business hours:

6am-1am daily, with a wide range of possible shifts depending on availability. Examples include 6am-2pm, 10am-6pm, 2pm-10pm, 5pm-1am.

JOB DESCRIPTION

The Guest Service Agent is a critical part of our team, handling high-volume guest inquiries across multiple platforms (phone, chat, email, and social media). You'll coordinate reservations, private dining, catering, and take-out orders while ensuring each guest experience is seamless and stress-free.

If you thrive in fast-paced, high-pressure environments and enjoy providing top-tier hospitality, this role is for you!

WHO YOU ARE

  • A driven individual who cares passionately about providing a high-level of customer service
  • Excited to grow your career with the leaders of Vibe Dining
  • Proficiency in programs like Contact Center communication software, OpenTable, and Microsoft 365
  • Has the ability to set priorities and meet deadlines
  • Ability to acknowledge, solve problems and coordinate decision in an expedited and efficient manner
  • Has excellent phone etiquette with a personality that shines through to our guests
  • Good writing, time management, interpersonal, organizational, and communication skills
  • The ability to work in a high volume and ever-changing environment
  • Must have availability to work nights, weekends and holidays
  • Always maintains a professional demeanor and is punctual and reliable for your team members.

Why Join Our Team?

  • Comprehensive Benefits Package
    • Medical, Dental, and Vision Insurance
    • Group Life and Disability Insurance
    • Group Accident, Hospital Indemnity, and Critical Illness Insurance
    • Traditional and Roth 401(k) Plan
  • Exclusive Perks & Growth Opportunities
    • Employee Dining Discounts and/or Complimentary Onsite Meals
    • Career Development & Limitless Growth Opportunities
    • If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.
    • Paid Time Off
    • Employee Assistance Program (EAP)
    • Commuter and Dependent Care Benefits

Apply