ZipRecruiter

Log In

1

Call Center Manager Jobs in Springfield, MO (NOW HIRING)

Byrider

Sales Associate

Springfield, MO · On-site

$60K - $110K/yr

Call center sales * Business development * Appointment setting * Hospitality (servers and bartenders) * Small business ownership * Team leadership or management * Customer service Why Byrider? This ...

Altitude Development Group

Sales Representative

Nixa, MO · On-site

$76K - $121K/yr

... call center or door-to-door sales environment and want to level up their professional careers ... You will work with business owners, benefits managers, and their employees individually at times ...

Driveline

Flex Merchandiser

Springfield, MO · On-site

$15.75/hr

... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...

Driveline

Flex Merchandiser

Willard, MO · On-site

$15.75/hr

... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...

Driveline

Flex Merchandiser

Marshfield, MO · On-site

$15.75/hr

... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...

Driveline

Flex Merchandiser

Sparta, MO · On-site

$15.75/hr

... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...

Driveline

Flex Merchandiser

Nixa, MO · On-site

$15.75/hr

... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...

Driveline

Flex Merchandiser

Forsyth, MO · On-site

$15.75/hr

... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...

Driveline

Flex Merchandiser

Bolivar, MO · On-site

$15.75/hr

... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...

Driveline

Flex Merchandiser

Elkland, MO · On-site

$15.75/hr

... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...

Driveline

Flex Merchandiser

Crane, MO · On-site

$15.75/hr

... managers - to be sure you have local support and training, you will need to have some availability on weekdays for training purposes. We also provide a full-service call center to help if you get ...

previous page

Showing results 41-60

All JobsCall Center JobsCall Center Manager JobsCall Center Manager Jobs in Springfield, MO

Call Center Manager information

See Springfield, MO salary details

$26.8K

$58.1K

$99.6K

How much do call center manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for call center manager in Springfield, MO is $58,065.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,700.00 and $68,200.00 per year, depending on experience, location, and employer.

What does a call center manager do?

As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.

What does a call center manager do?

A Call Center Manager is responsible for overseeing the daily operations of a call center, ensuring that customer service representatives meet performance goals and deliver excellent customer experiences. They monitor call metrics, develop and implement training programs, handle escalated customer issues, and manage staffing schedules. Additionally, Call Center Managers analyze data to improve processes and efficiency, as well as motivate and lead their teams to achieve targets.

What are the key skills and qualifications needed to thrive as a call center manager?

To thrive as a Call Center Manager, you need expertise in operations management, leadership, and customer service, typically supported by a bachelor’s degree in business or a related field. Familiarity with call center software (such as CRM systems), workforce management tools, and key performance metrics is crucial. Exceptional communication, problem-solving, and motivational skills help you lead teams and handle high-pressure situations effectively. These skills and qualities ensure efficient operations, high team morale, and excellent customer satisfaction in a dynamic environment.

What are some common challenges a call center manager faces in maintaining high team performance?

Call Center Managers often encounter challenges such as maintaining staff motivation, handling high employee turnover, and ensuring consistent service quality during peak call volumes. Balancing the need to meet key performance indicators (KPIs) while supporting team members’ professional development can also be demanding. Effective managers regularly use data-driven insights to identify areas for improvement, provide targeted coaching, and foster a positive team environment to address these challenges.

How much do call center managers make in the US?

Call center managers in the US typically earn a median annual salary of around $60,000 to $80,000, with experienced managers and those in larger organizations earning higher wages. Compensation can vary based on location, company size, and level of experience, and may include bonuses and benefits.

Why do people quit call center managers?

Call center managers often experience high turnover due to stressful work environments, demanding performance targets, and limited opportunities for advancement. Poor communication, lack of recognition, and inadequate support can also lead employees to leave their positions. These factors contribute to job dissatisfaction and increased quitting rates among call center staff.
More about Call Center Manager jobs

What are the most commonly searched types of Call Center jobs in Springfield, MO?

The most popular types of Call Center jobs in Springfield, MO are:

What are popular job titles related to Call Center Manager jobs in Springfield, MO?

For Call Center Manager jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Call Center Manager jobs in Springfield, MO look for?

The top searched job categories for Call Center Manager jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Call Center Manager jobs?

Cities near Springfield, MO with the most Call Center Manager job openings:

Call Center Manager jobs near you
Infographic showing various Call Center Manager job openings in Springfield, MO as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $58,065 per year, or $27.9 per hour.

Sales Associate

Byrider

Springfield, MO • On-site

$60K - $110K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Sales Associate (Consumer Finance)

Byrider - 1226 S. Glenstone Ave Springfield, MO 65804

Ambitious Sales Professionals Wanted | Earn $60,000-$110,000+ | Uncapped Commission

Are you competitive, motivated, and ready to take control of your income?

At Byrider, your earnings are directly tied to your performance. We're looking for driven Sales Associates who thrive in a fast-paced environment and want unlimited earning potential. With a guaranteed monthly income plus uncapped commissions, top performers routinely earn $60,000 to $110,000+ per year.

Growing in Springfield, this is an excellent opportunity to join a nationally recognized company with 37 years of success. No automotive experience is required, we provide extensive paid training and a proven sales process to help you succeed.

This role is ideal for individuals with a strong work ethic, flexibility, and a commitment to delivering an outstanding customer experience.

Compensation & Benefits
  • Earn $60,000-$110,000+ annually
  • Unlimited earning potential
  • Paid training and onboarding
  • Health, dental, and vision insurance
  • Paid time off
  • 401(k) with company participation
  • Strong career advancement opportunities
  • Join a stable national company with 37 years of success
Schedule
  • Full-time, 5-day workweek
  • No Sundays
  • Most Saturdays required with one weekday off
  • Store hours:
    • Monday-Friday: 9:00 AM - 7:00 PM
    • Saturday: 9:00 AM - 4:00 PM
What You'll Do
  • Respond to inbound phone calls and online inquiries
  • Schedule appointments and follow up with no-show customers
  • Build rapport and guide customers through the sales process
  • Maintain product and financing knowledge
  • Present promotions and financing solutions
  • Handle objections and close sales
  • Update customer activity in the CRM system
  • Support social media and local business development efforts
  • Ensure a positive customer experience from start to finish
What We're Looking For
  • Valid driver's license
  • Ability to pass a background check
  • Strong communication and relationship-building skills
  • Customer-focused mindset
  • Basic computer proficiency
  • Self-motivated and results-driven
  • Social media savvy
  • Ability to thrive in a performance-based environment
Great Backgrounds for This Role

We welcome candidates with experience in:

  • Inside or outside sales
  • Commission-based sales
  • Retail sales (cell phones, furniture, appliances, etc.)
  • Call center sales
  • Business development
  • Appointment setting
  • Hospitality (servers and bartenders)
  • Small business ownership
  • Team leadership or management
  • Customer service
Why Byrider?

This opportunity is designed for ambitious professionals who want their income to reflect their effort and results. We provide the training, tools, and support-you bring the drive to succeed.

Top performers are recognized, rewarded, and given opportunities to advance into leadership roles.

If you're ready to build a high-earning sales career with unlimited potential, apply today for immediate consideration.

Requirements

Benefits

Apply