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Call Center Manager Jobs in Rosharon, TX (NOW HIRING)

Houston Zoo

Call Center Agent

Houston, TX · On-site

$14.25 - $18.75/hr

The Call Center Agent is responsible for managing a variety of guest interactions via phone, email, and in person. Responsibilities include responding to inquiries about Zoo programs and products ...

Star Club Corp

Call Center Representative

Houston, TX

$3.8K - $4.5K/mo

Job Summary We are seeking a motivated Call Center Representative to provide exceptional customer service and support positive customer experiences. This role is ideal for individuals who enjoy ...

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Call Center Manager information

See Rosharon, TX salary details

$26.4K

$57.1K

$98K

How much do call center manager jobs pay per year?

As of Jul 19, 2026, the average yearly pay for call center manager in Rosharon, TX is $57,117.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,900.00 and $67,100.00 per year, depending on experience, location, and employer.

What Does a Call Center Manager Do?

As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.

What are the key skills and qualifications needed to thrive as a Call Center Manager, and why are they important?

To thrive as a Call Center Manager, you need expertise in operations management, leadership, and customer service, typically supported by a bachelor’s degree in business or a related field. Familiarity with call center software (such as CRM systems), workforce management tools, and key performance metrics is crucial. Exceptional communication, problem-solving, and motivational skills help you lead teams and handle high-pressure situations effectively. These skills and qualities ensure efficient operations, high team morale, and excellent customer satisfaction in a dynamic environment.

What's the highest paying call center job?

The highest paying call center jobs are typically senior management roles such as Call Center Director or Operations Manager, which can earn six-figure salaries. These positions require extensive experience, leadership skills, and often involve overseeing multiple call centers or large teams.

What jobs pay 4000 a week without a degree?

A Call Center Manager typically earns less than $4,000 weekly, but some high-level sales roles, real estate brokers, or specialized freelance consultants can reach or exceed that income without a degree. These positions often require strong experience, sales skills, or industry knowledge rather than formal education.

What are some common challenges a Call Center Manager faces in maintaining high team performance?

Call Center Managers often encounter challenges such as maintaining staff motivation, handling high employee turnover, and ensuring consistent service quality during peak call volumes. Balancing the need to meet key performance indicators (KPIs) while supporting team members’ professional development can also be demanding. Effective managers regularly use data-driven insights to identify areas for improvement, provide targeted coaching, and foster a positive team environment to address these challenges.

What is the role of a call center manager?

A call center manager oversees daily operations of a call center, manages staff, ensures customer service quality, and meets performance targets. They coordinate training, handle escalations, analyze metrics, and implement process improvements to enhance efficiency and customer satisfaction.

How much do call center managers make in the US?

Call center managers in the US typically earn a median annual salary of around $60,000 to $80,000, depending on experience, location, and company size. Salaries can vary widely, with some earning over $100,000 in high-demand or large organizations, and the role often requires strong leadership, communication skills, and familiarity with call center software tools.

What does a Call Center Manager do?

A Call Center Manager is responsible for overseeing the daily operations of a call center, ensuring that customer service representatives meet performance goals and deliver excellent customer experiences. They monitor call metrics, develop and implement training programs, handle escalated customer issues, and manage staffing schedules. Additionally, Call Center Managers analyze data to improve processes and efficiency, as well as motivate and lead their teams to achieve targets.
More about Call Center Manager jobs
What are the most commonly searched types of Call Center jobs in Rosharon, TX? The most popular types of Call Center jobs in Rosharon, TX are:
What are popular job titles related to Call Center Manager jobs in Rosharon, TX? For Call Center Manager jobs in Rosharon, TX, the most frequently searched job titles are:
What job categories do people searching Call Center Manager jobs in Rosharon, TX look for? The top searched job categories for Call Center Manager jobs in Rosharon, TX are:
What cities near Rosharon, TX are hiring for Call Center Manager jobs? Cities near Rosharon, TX with the most Call Center Manager job openings:
Call Center Manager jobs near you
Infographic showing various Call Center Manager job openings in Rosharon, TX as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 75% Full Time, 18% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $57,117 per year, or $27.5 per hour.

Call Center Representative

Cellular Sales Verizon Authorized Retailer

Seabrook, TX

$14.50 - $18/hr

Full-time

Re-posted 12 days ago

Job description

Overview

Call Center Representative

Customer Service | Business Development

Cellular Sales is Growing!

Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?

We’re Verizon’s premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We’re always expanding and looking for smart, driven, positive people to join our team of 7,000+.

JOB DESCRIPTION

Summary/Objective
Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity.

Essential Functions

  1. Follow up on distributed leads
  2. Generate store traffic and contribute to the markets success
  3. Handle customer inquiries both by phone and text
  4. Support sales force by generating sales leads
  5. Follow communication scripts when handing different topics
  6. Research required information using available resources
  7. Provide customers with product and service information
  8. Candidates should be able to take feedback and criticism to improve productivity and character

Competencies

  1. Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.
  2. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
  3. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
  4. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.

Supervisory Responsibility
This position has no supervisory responsibilities.

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

Must be able to sit for long periods of time

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Position Type/Expected Hours of Work

This is a full-time position.

Travel

No travel is expected for this position.

Required Education and Experience

  1. High School diploma or GED

Preferred Education and Experience

  1. Previous office experience
  2. Proficient in Microsoft Office
  3. Knowledge of customer service principles and practices
  4. Experience in a call center or customer service environment
  5. Data entry and typing skills (including 10 key)

Essentials

  • Positive attitude
  • High school diploma or equivalent; college degree preferred
  • Minimum two years of related work experience
  • Effective communication skills
  • Interest and understanding of technology products and services
  • Business ownership mentality

Compensation

  • The highest in the wireless industry