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Call Center Manager Jobs in Rosharon, TX (NOW HIRING)

Talent Haven HR

Call Center Representative

Houston, TX · On-site

$15.25 - $19/hr

Job Summary We are seeking a professional and customer-focused Call Center Representative to provide exceptional customer support and ensure positive customer experiences. This role is ideal for ...

Alphabe Insight

Call Center Agent

Houston, TX · On-site

$34K - $39K/yr

Call Center Agent At Entertainment Travel Associates, we create memorable experiences by connecting ... Strong organizational and time management skills. * Ability to multitask and adapt in a fast-paced ...

Houston Zoo

Call Center Agent

Houston, TX · On-site

$14.25 - $18.75/hr

Call Center Agent The Call Center Agent is responsible for managing a variety of guest interactions via phone, email, and in person. Responsibilities include responding to inquiries about Zoo ...

Ecom Industries

Call Center Representative

Stafford, TX · On-site

$13.75 - $17.25/hr

Call Center Positions Our client is looking for Call Center Representatives to support their sales ... Manages transfer of ownership of paperwork within DMV regulations for in and out-of-state ...

houstonzoo

Call Center Agent

Houston, TX

$14.25 - $18.75/hr

The Call Center Agent is responsible for managing a variety of guest interactions via phone, email, and in person. Responsibilities include responding to inquiries about Zoo programs and products ...

Global Channel Management

Call Center CSR

Houston, TX · On-site

$14.75 - $19/hr

SAP/ QP1 experience Background in call center environment, and managing account from the customer via email, phone, and emails. Must be willing to work and ready to engage with the team Must have ...

houstonzoo

Call Center Agent

Houston, TX

$14.25 - $18.75/hr

The Call Center Agent is responsible for managing a variety of guest interactions via phone, email, and in person. Responsibilities include responding to inquiries about Zoo programs and products ...

Cellular Sales

Call Center Representative

Seabrook, TX · On-site

$14.50 - $18/hr

Call Center Representative Customer Service | Business Development Cellular Sales is growing! Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales ...

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Showing results 21-40

All JobsCall Center JobsCall Center Manager JobsCall Center Manager Jobs in Rosharon, TX

Call Center Manager information

See Rosharon, TX salary details

$26.4K

$57.1K

$98K

How much do call center manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for call center manager in Rosharon, TX is $57,117.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,900.00 and $67,100.00 per year, depending on experience, location, and employer.

What does a call center manager do?

As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.

What are the key skills and qualifications needed to thrive as a call center manager?

To thrive as a Call Center Manager, you need expertise in operations management, leadership, and customer service, typically supported by a bachelor’s degree in business or a related field. Familiarity with call center software (such as CRM systems), workforce management tools, and key performance metrics is crucial. Exceptional communication, problem-solving, and motivational skills help you lead teams and handle high-pressure situations effectively. These skills and qualities ensure efficient operations, high team morale, and excellent customer satisfaction in a dynamic environment.

What are some common challenges a call center manager faces in maintaining high team performance?

Call Center Managers often encounter challenges such as maintaining staff motivation, handling high employee turnover, and ensuring consistent service quality during peak call volumes. Balancing the need to meet key performance indicators (KPIs) while supporting team members’ professional development can also be demanding. Effective managers regularly use data-driven insights to identify areas for improvement, provide targeted coaching, and foster a positive team environment to address these challenges.

What does a call center manager do?

A Call Center Manager is responsible for overseeing the daily operations of a call center, ensuring that customer service representatives meet performance goals and deliver excellent customer experiences. They monitor call metrics, develop and implement training programs, handle escalated customer issues, and manage staffing schedules. Additionally, Call Center Managers analyze data to improve processes and efficiency, as well as motivate and lead their teams to achieve targets.
More about Call Center Manager jobs
What are the most commonly searched types of Call Center jobs in Rosharon, TX? The most popular types of Call Center jobs in Rosharon, TX are:
What are popular job titles related to Call Center Manager jobs in Rosharon, TX? For Call Center Manager jobs in Rosharon, TX, the most frequently searched job titles are:
What job categories do people searching Call Center Manager jobs in Rosharon, TX look for? The top searched job categories for Call Center Manager jobs in Rosharon, TX are:
What cities near Rosharon, TX are hiring for Call Center Manager jobs? Cities near Rosharon, TX with the most Call Center Manager job openings:
Call Center Manager jobs near you
Infographic showing various Call Center Manager job openings in Rosharon, TX as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $57,117 per year, or $27.5 per hour.

Call Center Specialist

LAZ Parking Texas, LLC

Houston, TX • On-site

$15/hr

Full-time

Re-posted 6 days ago

Job description

The Details
  • Position: Call Center Specialist
  • Location: Texas Medical Center
  • Schedule: Full-time, Evening Shifts
    • Shifts will vary between 2:00 PM to 11:00 PM depending on call center needs
  • Must be open to working weekends & holidays
  • Growth Opportunities
  • Pay Activ - On-demand access to earned wages, get up to 50% of your earned wages immediately
  • Paid training
  • Free company uniform

The following programs are available to help support you, free of charge.
Health Coaching & Resources One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential counseling.
Smoking Cessation Program
The Spirit of the Position:
The Call Center Specialist provides exceptional customer service by answering inbound calls and emails to help resolve inquiries, complaints, etc. in a positive and professional manner. This includes a proactive mindset, troubleshooting, dispatching, live wall monitoring and reporting of issues.
Principal Job Duties:
  • Answer incoming calls in a timely and professional manner.
  • Be responsive and timely with correspondence and problem resolution.
  • Display a caring attitude and develop a rapport with the customer base.
  • Use best practices to provide best in class customer service.
  • Log call activity and enter call data/information into the tracking system.
  • Monitor screen and email alerts, report, dispatch and clear items in a timely manner.
  • Support LAZ field operations.
  • Other related duties
Education:
  • High school diploma or GED required.
Experience:
  • Minimum 1-year call center or phone experience required.
  • Parking industry experience preferred but not required.
  • Working knowledge of Excel, Word, Power Point and General Microsoft Office Applications.
Skills:
  • Ability to communicate professionally and effectively.
  • Excellent phone, interpersonal, and organizational skills.
  • Ability to speak, read, and comprehend English language.
  • Bi-lingual abilities, including Spanish, are preferred but not required.
  • Demonstrates a sense of urgency and timeliness.
  • Demonstrates the ability to seek improvement.
  • Excellent team building and interpersonal skills.
Physical Demands:
  • Ability to lift, push and pull at least 10 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
FLSA Status: Non-Exempt
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
LAZ Parking participates in E-Verify.

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