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Call Center Manager Jobs in Foley, AL (NOW HIRING)

Joe Bullard

Buy Center Representative

Mobile, AL · On-site

$16 - $19.75/hr

About Company: Joe Bullard Automotive has been a trusted name in the Gulf Coast Automotive Industry since 1955. Currently operated by our third-generation owner, we have expanded to include seven ...

New

Pensacola State College

Contact Center Advisor

Pensacola, FL · On-site

$40K - $45K/yr

  • Medical

  • Dental

  • Vision

This position reports to the Dean, Enrollment Management. Minimum Qualifications: Graduation from ... Prefer successful call center or customer service experience, strong working knowledge, and ...

Tandym Group

Loan Assistant (Entry-Level)

Pensacola, FL · On-site

$35K - $44K/yr

Manage multiple requests accurately in a high-volume, metrics-driven environment Qualifications: * At least 1 year of customer service, retail, call center, or similar client-facing experience * High ...

New

Levin Papantonio

Intake Specialist

Pensacola, FL · On-site

$16.75 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... in a customer service/call center environment is preferred Job Duties: * Promptly and ... Maintain thorough and accurate records in our case management software, ensuring all potential ...

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Showing results 41-60

All JobsCall Center JobsCall Center Manager JobsCall Center Manager Jobs in Foley, AL

Call Center Manager information

See Foley, AL salary details

$25.2K

$54.6K

$93.7K

How much do call center manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for call center manager in Foley, AL is $54,629.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $64,200.00 per year, depending on experience, location, and employer.

What does a call center manager do?

As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.

What are the key skills and qualifications needed to thrive as a call center manager?

To thrive as a Call Center Manager, you need expertise in operations management, leadership, and customer service, typically supported by a bachelor’s degree in business or a related field. Familiarity with call center software (such as CRM systems), workforce management tools, and key performance metrics is crucial. Exceptional communication, problem-solving, and motivational skills help you lead teams and handle high-pressure situations effectively. These skills and qualities ensure efficient operations, high team morale, and excellent customer satisfaction in a dynamic environment.

What are some common challenges a call center manager faces in maintaining high team performance?

Call Center Managers often encounter challenges such as maintaining staff motivation, handling high employee turnover, and ensuring consistent service quality during peak call volumes. Balancing the need to meet key performance indicators (KPIs) while supporting team members’ professional development can also be demanding. Effective managers regularly use data-driven insights to identify areas for improvement, provide targeted coaching, and foster a positive team environment to address these challenges.

What does a call center manager do?

A Call Center Manager is responsible for overseeing the daily operations of a call center, ensuring that customer service representatives meet performance goals and deliver excellent customer experiences. They monitor call metrics, develop and implement training programs, handle escalated customer issues, and manage staffing schedules. Additionally, Call Center Managers analyze data to improve processes and efficiency, as well as motivate and lead their teams to achieve targets.
More about Call Center Manager jobs

What are the most commonly searched types of Call Center jobs in Foley, AL?

The most popular types of Call Center jobs in Foley, AL are:

What job categories do people searching Call Center Manager jobs in Foley, AL look for?

The top searched job categories for Call Center Manager jobs in Foley, AL are:

What cities near Foley, AL are hiring for Call Center Manager jobs?

Cities near Foley, AL with the most Call Center Manager job openings:

Call Center Manager jobs near you
Infographic showing various Call Center Manager job openings in Foley, AL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 19% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $54,629 per year, or $26.3 per hour.

Buy Center Representative

Joe Bullard

Mobile, AL • On-site

$16 - $19.75/hr

Other

Posted 3 days ago

New

Job description

About Company:
Joe Bullard Automotive has been a trusted name in the Gulf Coast Automotive Industry since 1955. Currently operated by our third-generation owner, we have expanded to include seven dealerships and two full-service collision centers. Our long-standing commitment to excellence and client satisfaction has established us as a leader in the market, offering an exceptional selection of luxury vehicles and top-notch service.

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