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Overnight Call Center Jobs in Foley, AL (NOW HIRING)

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and drivers and helps to ensure that recipients are satisfied with their delivery experience as well as ...

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and drivers and helps to ensure that recipients are satisfied with their delivery experience as well as ...

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and drivers and helps to ensure that recipients are satisfied with their delivery experience as well as ...

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and drivers and helps to ensure that recipients are satisfied with their delivery experience as well as ...

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and drivers and helps to ensure that recipients are satisfied with their delivery experience as well as ...

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and drivers and helps to ensure that recipients are satisfied with their delivery experience as well as ...

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and drivers and helps to ensure that recipients are satisfied with their delivery experience as well as ...

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and drivers and helps to ensure that recipients are satisfied with their delivery experience as well as ...

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and drivers and helps to ensure that recipients are satisfied with their delivery experience as well as ...

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and drivers and helps to ensure that recipients are satisfied with their delivery experience as well as ...

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and drivers and helps to ensure that recipients are satisfied with their delivery experience as well as ...

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and drivers and helps to ensure that recipients are satisfied with their delivery experience as well as ...

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and drivers and helps to ensure that recipients are satisfied with their delivery experience as well as ...

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and drivers and helps to ensure that recipients are satisfied with their delivery experience as well as ...

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and drivers and helps to ensure that recipients are satisfied with their delivery experience as well as ...

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and drivers and helps to ensure that recipients are satisfied with their delivery experience as well as ...

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and drivers and helps to ensure that recipients are satisfied with their delivery experience as well as ...

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All JobsCall Center JobsOvernight Call Center JobsOvernight Call Center Jobs in Foley, AL

Overnight Call Center information

See Foley, AL salary details

$9

$15

$21

How much do overnight call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for overnight call center in Foley, AL is $15.33, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $16.44 per hour, depending on experience, location, and employer.

What is an overnight call center job?

Overnight call center jobs are customer support or IT support jobs. Many facilities, such as hospitals, police stations, and other public buildings remain open 24 hours a day and may need technical support at any time. Similarly, some services, such as credit card and banking services must be able to address customer issues, such as lost or stolen cards or identity theft at any time day or night. At an overnight call center, your duties are to answer inbound telephone calls on the night shift and troubleshoot customer or user issues.

What is an overnight call center job?

Overnight call center jobs involve working late night or early morning shifts to provide customer service, technical support, or emergency assistance outside of regular business hours. Employees in these roles answer calls, resolve issues, and often handle inquiries from customers in different time zones. These positions may require strong communication skills, patience, and the ability to stay alert during nontraditional work hours. Overnight call center jobs can be found in industries like healthcare, telecommunications, and finance. Some positions may offer remote or hybrid work options.

What are some unique challenges faced by employees in an overnight call center role, and how can they be managed?

Overnight call center employees often face challenges such as maintaining focus during late hours, managing fatigue, and adapting to a reversed sleep schedule. To overcome these, it's important to establish a consistent sleep routine, use strategies to stay alert during shifts (like taking short breaks and staying hydrated), and communicate regularly with team members for support. Many organizations also provide wellness resources and opportunities for overnight staff to connect and debrief, which helps foster a collaborative and supportive environment.

What is the difference between Overnight Call Center vs Customer Service Representative?

AspectOvernight Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, 10 PM to 6 AMDaytime or flexible hours, generally 8 AM to 6 PM
Work EnvironmentCall centers, often in a shared office settingOffice, retail, or remote settings
Required SkillsCommunication, patience, problem-solvingCommunication, problem-solving, customer interaction skills
Industry UsageCustomer support, technical support, salesCustomer support, sales, administrative roles

While both roles involve customer interaction, an Overnight Call Center primarily operates during nighttime hours in a call center environment, focusing on support or sales. Customer Service Representatives typically work during daytime hours and may work in various settings. The roles share similar skills but differ mainly in work hours and environment.

More about Overnight Call Center jobs

What are the most commonly searched types of Call Center jobs in Foley, AL?

The most popular types of Call Center jobs in Foley, AL are:

What job categories do people searching Overnight Call Center jobs in Foley, AL look for?

The top searched job categories for Overnight Call Center jobs in Foley, AL are:

What cities near Foley, AL are hiring for Overnight Call Center jobs?

Cities near Foley, AL with the most Overnight Call Center job openings:

Overnight Call Center jobs near you
Infographic showing various Overnight Call Center job openings in Foley, AL as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 15% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $31,885 per year, or $15.3 per hour.

Remote Call Center Representative

MCI Military Recruitment

Pensacola, FL • Remote

$14.10 - $16.25/hr

Full-time

Re-posted 4 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.  

We are seeking a dedicated and customer-focused Call Center Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling 

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers