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Overnight Call Center Jobs in Foley, AL (NOW HIRING)

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and drivers and helps to ensure that recipients are satisfied with their delivery experience as well as ...

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and drivers and helps to ensure that recipients are satisfied with their delivery experience as well as ...

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and drivers and helps to ensure that recipients are satisfied with their delivery experience as well as ...

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and drivers and helps to ensure that recipients are satisfied with their delivery experience as well as ...

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and drivers and helps to ensure that recipients are satisfied with their delivery experience as well as ...

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and drivers and helps to ensure that recipients are satisfied with their delivery experience as well as ...

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and drivers and helps to ensure that recipients are satisfied with their delivery experience as well as ...

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and drivers and helps to ensure that recipients are satisfied with their delivery experience as well as ...

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and drivers and helps to ensure that recipients are satisfied with their delivery experience as well as ...

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and drivers and helps to ensure that recipients are satisfied with their delivery experience as well as ...

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and drivers and helps to ensure that recipients are satisfied with their delivery experience as well as ...

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All JobsCall Center JobsOvernight Call Center JobsOvernight Call Center Jobs in Foley, AL

Overnight Call Center information

See Foley, AL salary details

$9

$15

$21

How much do overnight call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for overnight call center in Foley, AL is $15.33, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $16.44 per hour, depending on experience, location, and employer.

What is an overnight call center job?

Overnight call center jobs are customer support or IT support jobs. Many facilities, such as hospitals, police stations, and other public buildings remain open 24 hours a day and may need technical support at any time. Similarly, some services, such as credit card and banking services must be able to address customer issues, such as lost or stolen cards or identity theft at any time day or night. At an overnight call center, your duties are to answer inbound telephone calls on the night shift and troubleshoot customer or user issues.

What is an overnight call center job?

Overnight call center jobs involve working late night or early morning shifts to provide customer service, technical support, or emergency assistance outside of regular business hours. Employees in these roles answer calls, resolve issues, and often handle inquiries from customers in different time zones. These positions may require strong communication skills, patience, and the ability to stay alert during nontraditional work hours. Overnight call center jobs can be found in industries like healthcare, telecommunications, and finance. Some positions may offer remote or hybrid work options.

What are some unique challenges faced by employees in an overnight call center role, and how can they be managed?

Overnight call center employees often face challenges such as maintaining focus during late hours, managing fatigue, and adapting to a reversed sleep schedule. To overcome these, it's important to establish a consistent sleep routine, use strategies to stay alert during shifts (like taking short breaks and staying hydrated), and communicate regularly with team members for support. Many organizations also provide wellness resources and opportunities for overnight staff to connect and debrief, which helps foster a collaborative and supportive environment.

What is the difference between Overnight Call Center vs Customer Service Representative?

AspectOvernight Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, 10 PM to 6 AMDaytime or flexible hours, generally 8 AM to 6 PM
Work EnvironmentCall centers, often in a shared office settingOffice, retail, or remote settings
Required SkillsCommunication, patience, problem-solvingCommunication, problem-solving, customer interaction skills
Industry UsageCustomer support, technical support, salesCustomer support, sales, administrative roles

While both roles involve customer interaction, an Overnight Call Center primarily operates during nighttime hours in a call center environment, focusing on support or sales. Customer Service Representatives typically work during daytime hours and may work in various settings. The roles share similar skills but differ mainly in work hours and environment.

More about Overnight Call Center jobs

What are the most commonly searched types of Call Center jobs in Foley, AL?

The most popular types of Call Center jobs in Foley, AL are:

What job categories do people searching Overnight Call Center jobs in Foley, AL look for?

The top searched job categories for Overnight Call Center jobs in Foley, AL are:

What cities near Foley, AL are hiring for Overnight Call Center jobs?

Cities near Foley, AL with the most Overnight Call Center job openings:

Overnight Call Center jobs near you
Infographic showing various Overnight Call Center job openings in Foley, AL as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 15% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $31,885 per year, or $15.3 per hour.

BC: Call Center Rep: Hybrid

Employbridge

Pensacola, FL • On-site

$16/hr

Other

Posted 26 days ago

Job description

This position will start in the office 100% of the time for the first 1 - 2 months, depending on training and skillset. Then you will be allowed to work a hybrid schedule from home. When you have worked approximately 6 months in this position, you will be given a company laptop for use, while you work at this position. The company laptop must be returned if your position is ended.

You must have a working laptop or desktop computer to be considered for this position. This is because you will work from home in a hybrid role after initial training and probation.

A reliable/ strong internet connection is also required.

*Temp to hire and PROMOTION opportunities available*

*Remote/hybrid work offered for strong performers*

*Spanish & English (bilingual) speaking preferred but not required*

*Schedule: Associates will work 5 days of the week and work days will vary. Associates get time off every other weekend*

The Call Center Representative is the front line of support for Jitsu’s recipients, clients, and drivers and helps to ensure that recipients are satisfied with their delivery experience as well as aiding drivers in achieving 100% on-time delivery to meet client expectations.

Primary Responsibilities:

  • Displaying and maintaining a courteous, professional and empathetic attitude toward all customers, drivers and clients.
  • Responding to customers, drivers, and client inquiries and requests via all communication channels: telephone, email, Slack, and chat in a timely fashion.
  • Escalating inquiries and requests, as necessary, to the appropriate department or individual to ensure all concerns are efficiently addressed and resolved.
  • Initiating outbound correspondence or calls to provide follow-up information to customers, drivers, and clients.
  • Actively participating in process improvement projects and supporting other team members and departments as assigned.
  • Monitor and review routes and interact with drivers as necessary to meet and exceed client expectations
  • Communicate specific instructions to drivers in the field regarding pick-ups and drop-offs
  • Documenting interactions, transactions, comments, and complaints handled throughout the workday

Position Qualifications/Skills:

  • High school diploma or equivalent.
  • Excellent communication skills - verbal and written.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and with attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and critical thinking skills.
  • Proficient with Google Work Suite or related software.
  • Familiarity with Slack and Zendesk is preferred but not required.

***General Requirements***

Customer Support

When working in a Customer Support position through Bluecrew, you may be expected to perform any and all of the following duties:

  • Working independently or as a team to interface with customers, managers, and other employees to solve problems and provide excellent customer service
  • Sitting or standing for the duration of the shift
  • Some aspects of this job may be physically demanding- you may be expected to be on your feet to interact with customers
  • You could be working in an office, warehouse, or field environment
  • There may be a specific dress code, but if it is not listed, we recommend going in business casual for your first day until you have had a chance to establish the company preference with your supervisor

It is important to Bluecrew that you go home in the same healthy state that you came to work in, so please do not accept this assignment if you cannot fulfill all of the above duties.

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About employbridge

Sourced by ZipRecruiter

The EmployBridge Story EmployBridge is the largest light industrial staffing supplier in the United States and a preeminent resource for professional staffing. We offer local expertise and service through our 400+ branches. EmployBridge offers a competitive benefits package which includes Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, and more. We also offer a variety of career paths and encourage promotion from within. At EmployBridge, we operate an entire family of specialty staffing companies that include: Decca, Hire Dynamics, ResourceMFG, Select Staffing, ProLogistix, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. To find out more, visit us at www.employbridge.com.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Duluth, GA, US

Year founded

1985

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