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Call Center Manager Jobs in Mobile, AL (NOW HIRING)

Signius

Call Center Representative

Mobile, AL · On-site

$17 - $20/hr

Full-Time Call Center RepresentativeLocation: Mobile, ALSignius is seeking dedicated and detail ... Professionally manage a high volume of incoming calls, greeting callers with a polite and pleasant ...

Signius

Full Time Call Center Representative

Mobile, AL · On-site

$17 - $20/hr

Full-Time Call Center Representative Location: Mobile, AL Signius is seeking dedicated and detail ... Professionally manage a high volume of incoming calls , greeting callers with a polite and pleasant ...

THE UPS STORE

Center Manager

Orange Beach, AL · On-site

The Center Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center, manage productivity and ensure the center's team delivers world ...

The UPS Store

Center Manager

Orange Beach, AL · On-site

The Center Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center, manage productivity and ensure the center's team delivers world ...

The UPS Store

Center Manager

Orange Beach, AL · On-site

The Center Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center, manage productivity and ensure the center's team delivers world ...

The UPS Store

Center Manager

Orange Beach, AL

The Center Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center, manage productivity and ensure the center's team delivers world ...

The UPS Store

Center Manager

Orange Beach, AL · On-site

The Center Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center, manage productivity and ensure the center's team delivers world ...

THE UPS STORE

Center Manager

Foley, AL · On-site

The retail center manager is responsible for the successful operation and sales growth of the retail location. Able to perform all duties and functions of Sales and Customer Service Associate and ...

The UPS Store

Center Manager

Foley, AL · On-site

The retail center manager is responsible for the successful operation and sales growth of the retail location. Able to perform all duties and functions of Sales and Customer Service Associate and ...

The UPS Store

Center Manager

Foley, AL · On-site

The retail center manager is responsible for the successful operation and sales growth of the retail location. Able to perform all duties and functions of Sales and Customer Service Associate and ...

The UPS Store

Center Manager

Foley, AL · On-site

The retail center manager is responsible for the successful operation and sales growth of the retail location. Able to perform all duties and functions of Sales and Customer Service Associate and ...

The UPS Store

Center Manager

Foley, AL

The retail center manager is responsible for the successful operation and sales growth of the retail location. Able to perform all duties and functions of Sales and Customer Service Associate and ...

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All JobsCall Center JobsCall Center Manager JobsCall Center Manager Jobs in Mobile, AL

Call Center Manager information

See Mobile, AL salary details

$29.3K

$63.3K

$108.7K

How much do call center manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for call center manager in Mobile, AL is $63,344.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $74,400.00 per year, depending on experience, location, and employer.

What does a call center manager do?

As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.

What are the key skills and qualifications needed to thrive as a call center manager?

To thrive as a Call Center Manager, you need expertise in operations management, leadership, and customer service, typically supported by a bachelor’s degree in business or a related field. Familiarity with call center software (such as CRM systems), workforce management tools, and key performance metrics is crucial. Exceptional communication, problem-solving, and motivational skills help you lead teams and handle high-pressure situations effectively. These skills and qualities ensure efficient operations, high team morale, and excellent customer satisfaction in a dynamic environment.

What are some common challenges a call center manager faces in maintaining high team performance?

Call Center Managers often encounter challenges such as maintaining staff motivation, handling high employee turnover, and ensuring consistent service quality during peak call volumes. Balancing the need to meet key performance indicators (KPIs) while supporting team members’ professional development can also be demanding. Effective managers regularly use data-driven insights to identify areas for improvement, provide targeted coaching, and foster a positive team environment to address these challenges.

What does a call center manager do?

A Call Center Manager is responsible for overseeing the daily operations of a call center, ensuring that customer service representatives meet performance goals and deliver excellent customer experiences. They monitor call metrics, develop and implement training programs, handle escalated customer issues, and manage staffing schedules. Additionally, Call Center Managers analyze data to improve processes and efficiency, as well as motivate and lead their teams to achieve targets.
More about Call Center Manager jobs
What are the most commonly searched types of Call Center jobs in Mobile, AL? The most popular types of Call Center jobs in Mobile, AL are:
What are popular job titles related to Call Center Manager jobs in Mobile, AL? For Call Center Manager jobs in Mobile, AL, the most frequently searched job titles are:
What job categories do people searching Call Center Manager jobs in Mobile, AL look for? The top searched job categories for Call Center Manager jobs in Mobile, AL are:
What cities near Mobile, AL are hiring for Call Center Manager jobs? Cities near Mobile, AL with the most Call Center Manager job openings:
Call Center Manager jobs near you
Infographic showing various Call Center Manager job openings in Mobile, AL as of July 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $63,344 per year, or $30.5 per hour.

Call Center Representative

Signius

Mobile, AL • On-site

$17 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 11 days ago

Job description

Full-Time Call Center RepresentativeLocation: Mobile, ALSignius is seeking dedicated and detail-oriented Full-Time Call Center Representatives to join our rapidly growing team. In this vital role, you'll provide friendly, professional, and comprehensive support to our diverse client base, which spans medical offices, apartment complexes, and various professional services. This is an in-office position.We pride ourselves on our supportive, compassionate, and collaborative environment, where teamwork and exceeding client expectations are paramount. If you possess excellent communication skills and computer literacy, we encourage you to apply.Key Responsibilities:Professionally manage a high volume of incoming calls, greeting callers with a polite and pleasant demeanor.Accurately gather and relay essential information, ensuring all message details are thorough and precise.Verify and meticulously enter information into our system, providing clients with confidence that their issues will be effectively communicated.Qualifications:A welcoming voice and an upbeat, professional tone.Strong command of the English language, including excellent spelling and grammar.Proficiency in a Windows-based computer environment.Ability to type 35 words per minute or more.Excellent attendance record.Availability to work one weekend day No prior experience is required; we provide comprehensive training in a positive, team-focused environment designed for your success.Compensation and Benefits:Compensation: $20/hr with Perfect AttendancePerfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $17 / Hour.Full-time employees are eligible for a robust benefits package including:Employee Stock OwnershipComprehensive Medical, Dental, and Vision BenefitsPaid VacationTraditional 401K with company matchingFree Life Insurance PolicyLegal AssistanceShifts:Full-Time - 40 hours per week, 10-hour shiftsMust be available to work a weekend day (Sat or Sun each week)Training will last approximately one week. On your second week, you will move to your new set schedule.Signius is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Job Posted by ApplicantPro