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Call Center Manager Jobs in Mobile, AL (NOW HIRING)

Signius

Call Center Representative

Mobile, AL · On-site

$17 - $20/hr

Full-Time Call Center RepresentativeLocation: Mobile, AL (In-Office) l Pay: $17-$20/hrSchedule: 40 hours/week, 10-hr shifts l Must work one weekend day (Sat or Sun) and HolidaysAt Signius, we pride ...

Signius

Full-Time Call Center Representative

Mobile, AL · On-site

$17 - $20/hr

Full-Time Call Center Representative Location : Mobile, AL (In-Office) l Pay: $17-$20/hr Schedule: 40 hours/week, 10-hr shifts l Must work one weekend day (Sat or Sun) and Holidays At Signius, we ...

The UPS Store

Center Manager

Orange Beach, AL · On-site

The Center Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center, manage productivity and ensure the center's team delivers world ...

THE UPS STORE

Center Manager

Orange Beach, AL

The Center Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center, manage productivity and ensure the center's team delivers world ...

The UPS Store

Center Manager

Orange Beach, AL · On-site

The Center Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center, manage productivity and ensure the center's team delivers world ...

The UPS Store

Center Manager

Orange Beach, AL

The Center Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center, manage productivity and ensure the center's team delivers world ...

The UPS Store

Center Manager

Orange Beach, AL · On-site

The Center Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center, manage productivity and ensure the center's team delivers world ...

The UPS Store

Center Manager

Foley, AL · On-site

The retail center manager is responsible for the successful operation and sales growth of the retail location. Able to perform all duties and functions of Sales and Customer Service Associate and ...

THE UPS STORE

Center Manager

Foley, AL

The retail center manager is responsible for the successful operation and sales growth of the retail location. Able to perform all duties and functions of Sales and Customer Service Associate and ...

The UPS Store

Center Manager

Foley, AL · On-site

The retail center manager is responsible for the successful operation and sales growth of the retail location. Able to perform all duties and functions of Sales and Customer Service Associate and ...

The UPS Store

Center Manager

Foley, AL · On-site

The retail center manager is responsible for the successful operation and sales growth of the retail location. Able to perform all duties and functions of Sales and Customer Service Associate and ...

The UPS Store

Center Manager

Foley, AL · On-site

The retail center manager is responsible for the successful operation and sales growth of the retail location. Able to perform all duties and functions of Sales and Customer Service Associate and ...

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All JobsCall Center JobsCall Center Manager JobsCall Center Manager Jobs in Mobile, AL

Call Center Manager information

See Mobile, AL salary details

$29.3K

$63.3K

$108.7K

How much do call center manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for call center manager in Mobile, AL is $63,344.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $74,400.00 per year, depending on experience, location, and employer.

What does a call center manager do?

As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.

What are the key skills and qualifications needed to thrive as a call center manager?

To thrive as a Call Center Manager, you need expertise in operations management, leadership, and customer service, typically supported by a bachelor’s degree in business or a related field. Familiarity with call center software (such as CRM systems), workforce management tools, and key performance metrics is crucial. Exceptional communication, problem-solving, and motivational skills help you lead teams and handle high-pressure situations effectively. These skills and qualities ensure efficient operations, high team morale, and excellent customer satisfaction in a dynamic environment.

What are some common challenges a call center manager faces in maintaining high team performance?

Call Center Managers often encounter challenges such as maintaining staff motivation, handling high employee turnover, and ensuring consistent service quality during peak call volumes. Balancing the need to meet key performance indicators (KPIs) while supporting team members’ professional development can also be demanding. Effective managers regularly use data-driven insights to identify areas for improvement, provide targeted coaching, and foster a positive team environment to address these challenges.

What does a call center manager do?

A Call Center Manager is responsible for overseeing the daily operations of a call center, ensuring that customer service representatives meet performance goals and deliver excellent customer experiences. They monitor call metrics, develop and implement training programs, handle escalated customer issues, and manage staffing schedules. Additionally, Call Center Managers analyze data to improve processes and efficiency, as well as motivate and lead their teams to achieve targets.
More about Call Center Manager jobs

What are the most commonly searched types of Call Center jobs in Mobile, AL?

The most popular types of Call Center jobs in Mobile, AL are:

What are popular job titles related to Call Center Manager jobs in Mobile, AL?

For Call Center Manager jobs in Mobile, AL, the most frequently searched job titles are:

What job categories do people searching Call Center Manager jobs in Mobile, AL look for?

The top searched job categories for Call Center Manager jobs in Mobile, AL are:

What cities near Mobile, AL are hiring for Call Center Manager jobs?

Cities near Mobile, AL with the most Call Center Manager job openings:

Call Center Manager jobs near you
Infographic showing various Call Center Manager job openings in Mobile, AL as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 30% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $63,344 per year, or $30.5 per hour.

Call Center Representative

Signius

Mobile, AL • On-site

$17 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 20 days ago

Job description

Full-Time Call Center RepresentativeLocation: Mobile, AL (In-Office) l Pay: $17-$20/hrSchedule: 40 hours/week, 10-hr shifts l Must work one weekend day (Sat or Sun) and HolidaysAt Signius, we pride ourselves on building a supportive, compassionate, and collaborative team. We provide high-quality support to a diverse range of clients – from medical practices to apartment complexes, and professional services. If you're a great communicator who loves helping people and working in an upbeat environment, we'd love to meet you! No experience? No problem! We provide comprehensive training to set you up for success from day one. What You'll Do:Warmly greet callers and handle a high volume of incoming calls with professionalism and empathy.Gather, verify, and relay accurate message details so our clients can rely on us completely. Efficiently enter information into our computer system with high attention to detail.What We're Looking For:A welcoming, upbeat, and professional phone presence.Strong English communication skills (excellent spelling and grammar).Comfortable navigating a Windows-based computer environment.Typing speed of 35+ WPM.Reliable attendance and a strong work ethic.Flexibility to work one weekend day each week.Pay: $20/hrPerfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $17/hr.Benefits (Waiting period may apply):Employee Stock Ownership (ESOP) – Share in the company's success!Medical, Dental, and Vision InsuranceTraditional 401k with company matching and Free Life InsurancePaid Time Off and Legal assistance programsSignius is an Equal Opportunity Employer.
Job Posted by ApplicantPro