ZipRecruiter

Log In

1

Call Center Manager Jobs in Utah (NOW HIRING)

SmithRx

Inbound Call Center Representative

Lehi, UT · On-site

$21/hr

Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by ... We're seeking dedicated individuals to join our call center team, providing top-tier service to our ...

1-800 Contacts

General Call Center Positions

Draper, UT · On-site +1

$15 - $18.75/hr

This isn't your average call center job; it's a career where you can thrive, grow, and be part of a winning team. Sound like you? Apply now, and let's see if we're a perfect fit Approved remote ...

SmithRx

Inbound Call Center Representative

Lehi, UT · On-site

$21/hr

Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by ... We're seeking dedicated individuals to join our call center team, providing top-tier service to our ...

1-800 Contacts

General Call Center Positions

Draper, UT · On-site +1

$12 - $15/hr

This isn't your average call center job; it's a career where you can thrive, grow, and be part of a winning team. Sound like you? Apply now, and let's see if we're a perfect fit Approved remote ...

redrockfulfillment

Call Center Agent

Saint George, UT · On-site

$13.25 - $17.50/hr

Printing orders from our warehouse management system * Data entry * Listing items for sale on Craigslist, KSL, and Amazon The preferred candidate will be proficient in writing and speaking English ...

previous page

Showing results 41-60

All JobsCall Center JobsCall Center Manager JobsCall Center Manager Jobs in Utah

Call Center Manager information

See Utah salary details

$26.9K

$58.1K

$99.7K

How much do call center manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for call center manager in Utah is $58,112.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,700.00 and $68,300.00 per year, depending on experience, location, and employer.

What does a call center manager do?

As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.

What does a call center manager do?

A Call Center Manager is responsible for overseeing the daily operations of a call center, ensuring that customer service representatives meet performance goals and deliver excellent customer experiences. They monitor call metrics, develop and implement training programs, handle escalated customer issues, and manage staffing schedules. Additionally, Call Center Managers analyze data to improve processes and efficiency, as well as motivate and lead their teams to achieve targets.

What are the key skills and qualifications needed to thrive as a call center manager?

To thrive as a Call Center Manager, you need expertise in operations management, leadership, and customer service, typically supported by a bachelor’s degree in business or a related field. Familiarity with call center software (such as CRM systems), workforce management tools, and key performance metrics is crucial. Exceptional communication, problem-solving, and motivational skills help you lead teams and handle high-pressure situations effectively. These skills and qualities ensure efficient operations, high team morale, and excellent customer satisfaction in a dynamic environment.

What are some common challenges a call center manager faces in maintaining high team performance?

Call Center Managers often encounter challenges such as maintaining staff motivation, handling high employee turnover, and ensuring consistent service quality during peak call volumes. Balancing the need to meet key performance indicators (KPIs) while supporting team members’ professional development can also be demanding. Effective managers regularly use data-driven insights to identify areas for improvement, provide targeted coaching, and foster a positive team environment to address these challenges.

How much do call center managers make in the US?

Call center managers in the US typically earn a median annual salary of around $60,000 to $80,000, with experienced managers and those in larger organizations earning higher wages. Compensation can vary based on location, company size, and level of experience, and may include bonuses and benefits.

Why do people quit call center managers?

Call center managers often experience high turnover due to stressful work environments, demanding performance targets, and limited opportunities for advancement. Poor communication, lack of recognition, and inadequate support can also lead employees to leave their positions. These factors contribute to job dissatisfaction and increased quitting rates among call center staff.
More about Call Center Manager jobs

What are the most commonly searched types of Call Center jobs in Utah?

The most popular types of Call Center jobs in Utah are:

What are popular job titles related to Call Center Manager jobs in Utah?

For Call Center Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Call Center Manager jobs in Utah look for?

The top searched job categories for Call Center Manager jobs in Utah are:

What cities in Utah are hiring for Call Center Manager jobs?

Cities in Utah with the most Call Center Manager job openings:

Call Center Manager jobs near you
Infographic showing various Call Center Manager job openings in Utah as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $58,112 per year, or $27.9 per hour.

Call Center Representative

Amicis Global

South Jordan, UT • On-site

$20 - $24/hr

Contractor

Re-posted 8 days ago

Job description

Title: Client Service Representative
Location: South Jordan, UT
Duration: 12 Months
 
Preference for 1 of the following criteria:
• College Degree
• Previous contact center experience
Position Description
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Brokerage Cash Management products and services, Brokerage Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.
· Ability to contribute in a fast paced, team-oriented environment.
· Aptitude to multi-task and adjust quickly to change in a busy financial service center