ZipRecruiter

Log In

1

Call Auditor Jobs (NOW HIRING)

Hampton Inn

Night Auditor

Duncan, OK · On-site

$13/hr

As an established hotel management company, First Call Hospitality has developed, owned or managed ... Night Auditors contribute to the overall safety and security of the hotel by following safety rules ...

Hampton Inn - Duncan, OK

Night Auditor

Duncan, OK · On-site

$13/hr

As an established hotel management company, First Call Hospitality has developed, owned or managed ... Night Auditors contribute to the overall safety and security of the hotel by following safety rules ...

Fairfield Inn

Night Auditor

Poplar Bluff, MO · On-site

$15.75 - $16/hr

As an established hotel management company, First Call Hospitality has developed, owned or managed ... Night Auditors contribute to the overall safety and security of the hotel by following safety rules ...

Scarlet

Lead Auditor - Contractor role

Introductory call with Emily (45 min) * Auditor competence & regulatory interview with a Scarlet auditor (45 min) * Case study with Johan * Complete a case study (maximum 60 min) * Present the case ...

Hampton Inn - Duncan, OK

Night Auditor

Duncan, OK

$13/hr

As an established hotel management company, First Call Hospitality has developed, owned or managed ... Night Auditors contribute to the overall safety and security of the hotel by following safety rules ...

Hampton Inn - Duncan, OK

Night Auditor

Duncan, OK · On-site

$13/hr

As an established hotel management company, First Call Hospitality has developed, owned or managed ... Night Auditors contribute to the overall safety and security of the hotel by following safety rules ...

Hampton Inn - Duncan, OK

Night Auditor

Duncan, OK · On-site

$13/hr

As an established hotel management company, First Call Hospitality has developed, owned or managed ... Night Auditors contribute to the overall safety and security of the hotel by following safety rules ...

Staybridge Suites Summerville

Night Auditor

Summerville, SC · On-site

$13.50 - $18/hr

Night Auditor / Overnight Guest Services Representative Staybridge Suites | IHG Hotels & Resorts ... Retail stores, grocery stores, customer service centers, call centers, sales, or other customer ...

New

previous pagenext page

Showing results 21-40

All JobsBusiness JobsCustomer Service JobsCall Center Representative JobsCall Auditor Jobs

Call Auditor information

See salary details

$30.5K

$72.6K

$117.5K

How much do call auditor jobs pay per year?

As of Sep 3, 2026, the average yearly pay for call auditor in the United States is $72,633.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is a call auditor?

A Call Auditor is responsible for reviewing and evaluating customer service calls to ensure quality, compliance, and adherence to company policies. They analyze interactions for accuracy, professionalism, and effectiveness in resolving customer inquiries. Call Auditors provide feedback to agents and management to improve performance and enhance customer satisfaction. Their role helps maintain service standards and identify areas for training or process improvements.

What are the key skills and qualifications needed to thrive as a call auditor?

To thrive as a Call Auditor, you need strong analytical and listening skills, familiarity with call quality assurance standards, and often a background in customer service or call center environments. Experience with call recording software, quality monitoring systems, and sometimes certifications like COPC or Six Sigma are valuable assets. Attention to detail, objectivity, and effective communication are essential soft skills for providing clear and actionable feedback. These capabilities are important for ensuring compliance, improving customer interactions, and supporting continual service improvement within organizations.

What are some typical challenges encountered by call auditors, and how are they addressed?

Call Auditors often face challenges such as maintaining objectivity when evaluating diverse communication styles, managing a high volume of calls, and staying current with evolving company policies and compliance requirements. These challenges are typically addressed through ongoing training, calibration sessions with peers, and clear evaluation criteria to ensure consistency and fairness. Working closely with team leaders or quality managers also helps address any discrepancies and supports continuous improvement for both auditors and frontline staff. Regular feedback loops and open communication channels make it possible for Call Auditors to handle these challenges effectively and contribute to the overall quality assurance process.

More about Call Auditor jobs

What cities are hiring for Call Auditor jobs?

Cities with the most Call Auditor job openings:

What are the most commonly searched types of Call Auditor jobs?

The most popular types of Call Auditor jobs are:

What states have the most Call Auditor jobs?

States with the most job openings for Call Auditor jobs include:

What job categories do people searching Call Auditor jobs look for?

The top searched job categories for Call Auditor jobs are:

Call Auditor jobs near you
Infographic showing various Call Auditor job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $72,633 per year, or $34.9 per hour.

Night Auditor- Baymont Keystone Near Mt. Rushmore

Presidential Hospitality

Keystone, SD • On-site

$13.75 - $18.25/hr

Other

Re-posted 29 days ago

Job description

Presidential Hospitality is looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.


Presidential Hospitality owns and operates a portfolio of six hotels located in North and South Dakota under the Choice and Wyndham family of brands, providing guests with top-notch accommodations and a high level of service. At our core, we believe that people are the foundation of our success, which is why we are committed to providing exceptional experiences for both our guests and employees. From training and development programs to competitive compensation and benefits packages, we strive to create a supportive and inclusive workplace culture that values diversity and empowers our team to provide exceptional service.


Responsibilities

  • Check in guests, answer phones, adjust reservations as needed, and make new reservations.
  • Respond to guest complaints, requests, and emergencies
  • Reconcile accounts.
  • Run the night audit in the system
  • Balance the cash drawer and log receipts
  • Investigate and resolve out-of-balance accounts.
  • Keep accurate financial records and ledgers.
  • Help prepare for forecasts and audits.
  • Light cleaning as needed.
  • Night Auditor will be responsible for setting up breakfast and preparing the gravy every morning. 
  • Learn and use signature call structure with every phone call
  • And any other tasks assigned by your supervisor

Qualifications 

  • Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
  • Experience with accounting and facilities management software
  • Phone etiquette and utilize a script with every phone call. 
  • Excellent math skills
  • An eye for detail
  • Good problem-solving skills
  • Strong customer service skills
  • The ability to multitask.
  • Strong written and verbal communication skills
  • Availability to work overnight.
  • Lift up to 30lbs, repeated bending and stooping, and stand for long periods of time.
  • Ability to commute to Keystone for all shits.