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Call Auditor Jobs (NOW HIRING)

landstar

Invoice Auditor

Jacksonville, FL · Hybrid

$16.21 - $19.81/hr

The Invoice Auditor is responsible for generating a high volume of invoices daily to enable client ... Call or email necessary parties for missing documentation needed to invoice the customer * Correct ...

Scarlet

Lead Auditor - Contractor role

Introductory call with Emily (45 min) * Auditor competence & regulatory interview with a Scarlet auditor (45 min) * Case study with Johan * Complete a case study (maximum 60 min) * Present the case ...

033 Palmetto GBA

Auditor I, Medicare

Birmingham, AL

Required Skills and Abilities Knowledge of the principles and practices of auditing. Ability to ... For accommodation assistance, contact: mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 ...

landstar

Invoice Auditor

Jacksonville, FL · Hybrid

$16.21 - $19.81/hr

The Invoice Auditor is responsible for generating a high volume of invoices daily to enable client ... Call or email necessary parties for missing documentation needed to invoice the customer * Correct ...

landstar

Invoice Auditor

Rockford, IL · Hybrid

$16.21 - $19.81/hr

The Invoice Auditor is responsible for generating a high volume of invoices daily to enable client ... Call or email necessary parties for missing documentation needed to invoice the customer * Correct ...

landstar

Invoice Auditor

Rockford, IL · Hybrid

$16.21 - $19.81/hr

The Invoice Auditor is responsible for generating a high volume of invoices daily to enable client ... Call or email necessary parties for missing documentation needed to invoice the customer * Correct ...

Fairfield Inn

Night Auditor

Poplar Bluff, MO · On-site

$15.75 - $16/hr

As an established hotel management company, First Call Hospitality has developed, owned or managed ... Night Auditors contribute to the overall safety and security of the hotel by following safety rules ...

Holiday Inn - Austin Midtown, TX

Night Auditor

Austin, TX · On-site

$19/hr

As an established hotel management company, First Call Hospitality has developed, owned or managed ... Night Auditors contribute to the overall safety and security of the hotel by following safety rules ...

Hampton Inn - Duncan, OK

Night Auditor

Duncan, OK

$13/hr

As an established hotel management company, First Call Hospitality has developed, owned or managed ... Night Auditors contribute to the overall safety and security of the hotel by following safety rules ...

Holiday Inn

Night Auditor

Austin, TX · On-site

$19/hr

As an established hotel management company, First Call Hospitality has developed, owned or managed ... Night Auditors contribute to the overall safety and security of the hotel by following safety rules ...

Hampton Inn - Duncan, OK

Night Auditor

Duncan, OK

$13/hr

As an established hotel management company, First Call Hospitality has developed, owned or managed ... Night Auditors contribute to the overall safety and security of the hotel by following safety rules ...

Hampton Inn - Duncan, OK

Night Auditor

Duncan, OK

$13/hr

As an established hotel management company, First Call Hospitality has developed, owned or managed ... Night Auditors contribute to the overall safety and security of the hotel by following safety rules ...

Hampton Inn

Night Auditor

Duncan, OK · On-site

$13/hr

As an established hotel management company, First Call Hospitality has developed, owned or managed ... Night Auditors contribute to the overall safety and security of the hotel by following safety rules ...

Hampton Inn - Duncan, OK

Night Auditor

Duncan, OK

$13/hr

As an established hotel management company, First Call Hospitality has developed, owned or managed ... Night Auditors contribute to the overall safety and security of the hotel by following safety rules ...

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Call Auditor information

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$72.6K

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How much do call auditor jobs pay per year?

As of Jul 23, 2026, the average yearly pay for call auditor in the United States is $72,633.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Call Auditor position, and why are they important?

To thrive as a Call Auditor, you need strong analytical and listening skills, familiarity with call quality assurance standards, and often a background in customer service or call center environments. Experience with call recording software, quality monitoring systems, and sometimes certifications like COPC or Six Sigma are valuable assets. Attention to detail, objectivity, and effective communication are essential soft skills for providing clear and actionable feedback. These capabilities are important for ensuring compliance, improving customer interactions, and supporting continual service improvement within organizations.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can offer salaries significantly higher than entry-level positions. These roles often require leadership skills, experience, and sometimes certifications, and may include performance bonuses or incentives.

What is a Call Auditor job?

A Call Auditor is responsible for reviewing and evaluating customer service calls to ensure quality, compliance, and adherence to company policies. They analyze interactions for accuracy, professionalism, and effectiveness in resolving customer inquiries. Call Auditors provide feedback to agents and management to improve performance and enhance customer satisfaction. Their role helps maintain service standards and identify areas for training or process improvements.

Is AI taking over audits?

For a call auditor, AI is increasingly used to automate routine tasks such as data analysis and transaction monitoring, improving efficiency and accuracy. However, human oversight remains essential for complex judgment, compliance, and decision-making aspects of audits. AI tools are viewed as complementary, not replacements, in the auditing process.

Is an auditor a high paying job?

Auditors can earn competitive salaries, especially with experience, certifications like CPA, and working in specialized industries. Entry-level positions typically pay less, but senior auditors and those in management roles tend to have higher compensation. Overall, auditing can be a well-paying career compared to many entry-level jobs.

What are some typical challenges encountered by Call Auditors, and how are they addressed?

Call Auditors often face challenges such as maintaining objectivity when evaluating diverse communication styles, managing a high volume of calls, and staying current with evolving company policies and compliance requirements. These challenges are typically addressed through ongoing training, calibration sessions with peers, and clear evaluation criteria to ensure consistency and fairness. Working closely with team leaders or quality managers also helps address any discrepancies and supports continuous improvement for both auditors and frontline staff. Regular feedback loops and open communication channels make it possible for Call Auditors to handle these challenges effectively and contribute to the overall quality assurance process.

What does a phone auditor do?

A phone auditor reviews and evaluates recorded customer service calls to ensure compliance with company policies, quality standards, and regulatory requirements. They analyze call recordings for accuracy, professionalism, and effectiveness, often using specialized software and maintaining detailed reports. This role helps improve customer interactions and maintain service quality.
More about Call Auditor jobs
What cities are hiring for Call Auditor jobs? Cities with the most Call Auditor job openings:
What are the most commonly searched types of Call Auditor jobs? The most popular types of Call Auditor jobs are:
What states have the most Call Auditor jobs? States with the most job openings for Call Auditor jobs include:
What job categories do people searching Call Auditor jobs look for? The top searched job categories for Call Auditor jobs are:
Call Auditor jobs near you
Infographic showing various Call Auditor job openings in the United States as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 75% In-person, and 25% Hybrid job distribution, with an average salary of $72,633 per year, or $34.9 per hour.
Invoice Auditor

Invoice Auditor

landstar

Jacksonville, FL • Hybrid

$16.21 - $19.81/hr

Other

Posted 9 days ago

Landstar rating

7.0

Company rating: 7.0 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

211th of 358 rated logistics

Job description

Location:

Hybrid/Remote near Jacksonville, FL

Schedule:

Monday - Friday, 8am – 5pm

Salary range:

$16.21 - $19.81, depending upon experience

What work will you perform?

The Invoice Auditor is responsible for generating a high volume of invoices daily to enable client accounts to be settled accurately and in a timely manner.  You will use your attention to detail and great time management skills to meet production goals consistently with a high level of accuracy.  This role is mostly a remote, work from home role with the occasional need to come into the office.  If you are looking for a career with a stable company that offers great benefits and a regular schedule you should consider applying.

Essential Responsibilities:

  • Process a daily average of 160 loads billed (EDI Invoice Auditor minimum of 140)
  • Audit paperwork received from capacity per the customer's requirement
  • Meet settlement deadlines for owner capacity, third party capacity, and agents
  • Call or email necessary parties for missing documentation needed to invoice the customer             
  • Correct rates and any other supplemental information and communicate the correction to necessary parties
  • Work with the Rates and Credit departments as needed to produce accurate invoicing
  • Follow up on any unbilled loads prior to invoicing the customer
  • Research, update and correct all bills received via rejection and follow-up reports

Required Minimum Experience and Education:

  • High school diploma or general education degree (GED) required
  • Three months of data entry or office clerical experience

Preferred Experience and Education:

  • 1 year of customer service experience in an office environment
  • 1 year of billing experience

Knowledge, Skills, and Abilities:

  • Ability to work in a fast-paced environment
  • Problem resolution skills  
  • Data entry skills at least 88+KPM
  • Effective verbal and written communication skills
  • Microsoft Office and Internet knowledge
  • Good organizational skills  

 **This job posting is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee.  Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

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