Crm Support Engineer Jobs (NOW HIRING)

Sinclair has an exciting opportunity for a CRM Developer to join our Enterprise Solutions organization! Our Enterprise Solutions team is the technological backbone of our corporate processes, responsible for building, optimizing, integrating, and maintaining key business systems across the enterprise. As part of the team, you will play a critical role in designing, developing, customizing, and supporting Microsoft Dynamics 365 CRM and Power Platform solutions that drive business operations and digital transformation initiatives.

A successful candidate will have strong technical expertise in Microsoft Dynamics 365 CRM development, a passion for solving complex business problems, and a collaborative mindset focused on delivering scalable, high-quality enterprise solutions.

Responsibilities:

• Analyze business requirements and translate them into scalable Dynamics 365 CRM and Power Platform solutions.
• Design, develop, configure, and customize Microsoft Dynamics 365 CRM applications and related enterprise integrations.
• Develop custom plugins, workflows, APIs, Power Automate flows, and integrations leveraging Microsoft technologies and development best practices.
• Collaborate closely with product management, business stakeholders, architects, and fellow engineers to execute project roadmaps and deliver business value.
• Build and maintain integrations between Dynamics 365 CRM and internal/external systems using REST/SOAP APIs, Azure services, and middleware technologies.
• Extend Dynamics 365 CRM functionality using C#, .NET, JavaScript/TypeScript, Power Platform components, and Dataverse.
• Create and maintain model-driven apps, custom entities/tables, forms, views, dashboards, business rules, and security roles within the Dynamics environment.
• Support data migrations, environment management, solution deployments, and release management activities.
• Participate in Agile development processes with an emphasis on continuous improvement, collaboration, and iterative delivery.
• Troubleshoot application issues, debug production problems, optimize system performance, and provide ongoing platform support.
• Write unit tests and support automated testing efforts in partnership with quality engineering teams.
• Ensure solutions are secure, maintainable, extensible, and aligned with enterprise architecture standards.

Technical Experience

• Bachelor's degree in Computer Science, Information Systems, or a related technical field.
• Minimum of 5 years of software engineering or CRM development experience in an enterprise environment.
• Minimum of 3 years of hands-on Microsoft Dynamics 365 CRM / Customer Engagement development experience.
• Strong experience developing and customizing Dynamics 365 CRM solutions, including:

                  o Plugins

                  o Custom workflows/actions

                  o JavaScript customizations

                  o Business process flows

                  o Ribbon/workbench customization

                  o Model-driven applications

• Experience employing AI technologies (Codex, ChatGPT, CoPilot, Foundry, etc...) to accelerate software delivery and testing coverage.
• Strong understanding of Microsoft Dataverse architecture, security model, tables/entities, relationships, and solution management.
• Experience developing integrations using REST APIs, SOAP services, Microsoft Graph, and Azure integration technologies.
• Strong proficiency in .NET/C#, SQL Server, and API development.
• Experience with Power Platform technologies including:

                     o Power Apps

                     o Power Automate

                     o Power BI

                     o Dataverse

• Experience working with Azure services such as:

                     o Azure Functions

                     o Logic Apps

                     o Service Bus

                     o Azure DevOps

                     o App Registrations / Entra ID

• Familiarity with front-end technologies including JavaScript, TypeScript, HTML, CSS, and modern frameworks such as Angular or React.
• Experience with source control and CI/CD pipelines using Git and Azure DevOps.
• Strong understanding of software design principles, SDLC processes, and Agile methodologies.
• Experience troubleshooting, performance tuning, and supporting enterprise SaaS applications.

Non-Technical Experience

• Ability to clearly articulate technical concepts and considerations to audiences ranging from developers to executive stakeholders.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to manage priorities and deliver high-quality solutions within project timelines.
• Demonstrated collaboration and teamwork in cross-functional environments.
• Quick to embrace emerging technologies and capable of self-directed learning.
• Strong sense of accountability, ownership, and attention to detail.

Preferred Qualifications

• Microsoft Dynamics 365 or Power Platform certifications preferred.
• Experience supporting enterprise CRM implementations and large-scale integrations.
• Familiarity with enterprise architecture patterns and cloud-first solutions.
• Experience with DevOps automation, release pipelines, and environment strategy within Dynamics 365 ecosystems.
• Knowledge of security, governance, and compliance best practices within Microsoft cloud technologies.

Technologies

• Microsoft Dynamics 365 CRM / Customer Engagement
• Microsoft Dataverse
• Power Platform (Power Apps, Power Automate, Power BI)
• .NET / C#
• SQL Server / T-SQL
• JavaScript / TypeScript
• HTML / CSS
• REST / SOAP APIs
• Azure Functions, Logic Apps, Service Bus
• Azure DevOps and Git Source Control
• Angular and/or React
• Microsoft Entra ID (Azure AD)
• CI/CD and automated deployment pipelines

Please note that this position is not eligible for visa sponsorship, including employer sponsorship for an H-1B visa, OPT-STEM employment, etc.

The base salary compensation range for this role is $94,000 to $125,000. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location. Full time positions are eligible for benefits that include participation in a retirement plan, life and disability insurance, health, dental and vision plans, flexible spending accounts, 15 paid vacation days, 2 paid personal days, 9 paid holidays, 40 hours of paid sick leave, parental leave, and employee stock purchase plan.

Sinclair is proud to be an equal opportunity employer and a drug free workplace. Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law.
 

About Sinclair:
Sinclair, Inc. (Nasdaq: SBGI) is a diversified media company and a leading provider of local news and sports. The Company owns, operates and/or provides services to 177 television stations in 79 markets affiliated with all major broadcast networks; owns Tennis Channel, the premium destination for tennis enthusiasts; and multicast networks CHARGE, Comet, ROAR and The Nest. Sinclair's AMP Media produces a growing portfolio of digital content and original podcasts. Additional information about Sinclair can be found at www.sbgi.net.
 

About the Team:
The life-blood of our organization is our people. We have a compelling story, a goal-oriented culture, and we take really good care of people. How good? Here is a glimpse: great benefits, open-door policy, upward mobility and a strong desire to see you succeed. Ready to be part of a winning team? Let's talk.