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Business Transformation Program Manager Jobs in Florida

Celsius

Director, Business Transformation

Boca Raton, FL · On-site +1

People Management Responsibilities: No Role Type: Full-Time, exempt Position Overview As the Director, Business Transformation , you'll be at the forefront of innovation and growth across the CELSIUS ...

IT America Inc

Sr. Program Manager

Miami, FL · On-site

$110K - $111K/yr

Our Client is seeking a Senior Program Manager to join its Banking Transformation Practice. The ... Collaborate with the Enterprise Architect and Business Analyst / Product Owner to ensure that ...

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How much do business transformation program manager jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for business transformation program manager in Florida is $46.18, according to ZipRecruiter salary data. Most workers in this role earn between $46.06 and $46.25 per hour, depending on experience, location, and employer.

What is the difference between Business Transformation Program Manager vs Business Analyst?

AspectBusiness Transformation Program ManagerBusiness Analyst
Primary FocusOversees large-scale transformation initiatives, aligning strategic goals with executionAnalyzes business processes, gathers requirements, and supports project implementation
Required CredentialsProject management certifications (PMP), business or management degreesBusiness analysis certifications (CBAP, CCBA), relevant degrees
Work EnvironmentStrategic, cross-functional teams, executive-level collaborationOperational teams, project teams, stakeholder engagement
Industry UsageCommon in large corporations undergoing transformationWidely used across industries for process improvement

The Business Transformation Program Manager focuses on leading and managing large-scale change initiatives, while the Business Analyst concentrates on analyzing and improving specific business processes. Both roles require strong communication skills and relevant certifications, but their scope and responsibilities differ significantly.

What are popular job titles related to Business Transformation Program Manager jobs in Florida? For Business Transformation Program Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Business Transformation Program Manager jobs in Florida look for? The top searched job categories for Business Transformation Program Manager jobs in Florida are:
What cities in Florida are hiring for Business Transformation Program Manager jobs? Cities in Florida with the most Business Transformation Program Manager job openings:
Business Transformation Program Manager jobs near you
Infographic showing various Business Transformation Program Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $96,054 per year, or $46.2 per hour.

Business Transformation Analyst

Brightway Insurance

Jacksonville, FL • On-site

Full-time

Posted 18 days ago

Brightway Insurance rating

6.4

Company rating: 6.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

274th of 304 rated insurance

Job description

About Brightway
Established in 2008, Brightway is proud to be one of the fastest-growing insurance agency systems in the United States. With over 350 franchises spanning 40+ states and an impressive $1.3 billion in annual premiums, we rank among the nation's largest privately owned property and casualty insurance distribution companies. We support our agency owners with comprehensive back-office services, marketing resources, and continuous learning and development.
We are embarking on the next stage of our customer-centric growth, driven by innovation from our talented associates and the application of cutting-edge technologies. This growth has opened doors for creative thinkers who thrive in a diverse and collaborative culture. As a Brightway team member, you'll engage in exciting projects that are reshaping the industry, working alongside a dedicated team committed to delivering exceptional customer service and safeguarding our clients' most valuable assets.
Position Summary :
The Business Transformation Analyst drives policy servicing improvement, automation readiness, and technology optimization across the Engagement Center (EC). This role combines core business analysis skills with a transformation focus - mapping current-state processes, preparing workflows for AI-driven and agentic process automation (APA), and representing the EC in partnership with Engineering and Product to advance the department's service delivery.
The ideal candidate is highly analytical and data-driven, using operational metrics to identify the processes and workflows with the greatest opportunity for improvement. They serve as a key liaison between the EC, internal technology partners, and third-party vendors, and continuously scan for new opportunities to apply AI and automation to reduce manual work and improve customer and employee experience.
Key Responsibilities :
  • Map current-state and future-state business processes and workflows to support transformation and automation initiatives.
  • Identify, evaluate, and prepare processes for AI automation and agentic process automation (APA), continuously scanning for new opportunities to improve efficiency, accuracy, and scalability.
  • Represent the Engagement Center in partnership with Engineering, Product, and technology teams to optimize and evolve the EC's policy administration.
  • Serve as a liaison to third-party vendor partners, providing goals, guidance, and leadership to drive performance, integration, and issue resolution.
  • Lead regular vendor performance and improvement sessions to track progress against goals and identify opportunities for enhanced service delivery.
  • Use analytics and operational data to identify and prioritize the processes and workflows with the greatest opportunity for improvement.
  • Gather, document, and validate business requirements tied to process, technology, and automation initiatives.
  • Coordinate project activities, timelines, deliverables, and dependencies across cross-functional teams.
  • Monitor progress on transformation initiatives and provide regular status updates to stakeholders and leadership.
  • Identify risks, issues, and roadblocks, and partner with stakeholders to develop mitigation plans.
  • Support testing efforts, including user acceptance testing (UAT), defect tracking, and validation of business and automation requirements.
  • Facilitate root-cause analysis for complex workflow or system issues and drive cross-department solutions.
  • Assist with change management, communication planning, training coordination, and implementation activities.
  • Develop and maintain process maps, standard operating procedures, project documentation, and reporting tools.

Qualifications :
Required
  • Bachelor's degree in Business, Operations, Information Systems, or related field, or equivalent experience.
  • 3-5 years of experience in business analysis, process improvement, transformation, or a related role.
  • Experience with process mapping and workflow documentation.
  • Strong analytical and data skills, with the ability to use metrics to identify and prioritize improvement opportunities.
  • Excellent communication and stakeholder management skills, including with technology and vendor partners.
  • Strong organizational skills with the ability to manage multiple initiatives and priorities simultaneously.
  • Proficiency with Microsoft Office Suite, particularly Excel, PowerPoint, and Teams.

Preferred
  • Experience working with Engineering, Product, or Technology teams.
  • Familiarity with AI automation, agentic process automation (APA), or robotic process automation (RPA) tools and concepts.
  • Experience managing or supporting third-party vendor relationships, including SLA oversight and performance governance.
  • Familiarity with Agile methodologies and project management tools such as Jira, Azure DevOps, Monday.com, or similar platforms.

Success in this Role
Successful candidates will bridge the gap between business operations, technology, and vendor partners - using data and analytics to identify the highest-value processes to improve, and preparing those processes for AI and automation. They will demonstrate strong attention to detail, ownership, collaboration, and a continuous improvement mindset, while keeping customer and employee experience at the forefront.
Equal Employment Opportunity:
Brightway Insurance is committed to creating a diverse and inclusive workplace that values and respects the contributions of all individuals. We are an equal opportunity employer and do not discriminate based on race, color, national origin, sex, age, disability, religion, sexual orientation, gender identity, or any other characteristic protected by applicable law.
We believe that a diverse workforce is essential to our success and fosters innovation, creativity, and collaboration. Our goal is to provide a work environment that is free from discrimination and harassment, where everyone has an equal opportunity to succeed and grow.

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