Business Program Manager Jobs in Spokane, WA (NOW HIRING)

Company Overview

Adams Communication & Engineering Technology (ACET), Incorporated is a Veteran Owned Small Business (VOSB) system engineering and information technology firm, headquartered in Maryland and Virginia. Incorporated in 1999, we support mission critical Information Technology (IT) business needs for clients within the intelligence community (IC), Department of Defense (DOD), Veteran Administration (VA) and for select commercial clients. ACET, Inc.’s technical, programmatic, and analytical professionals are experts in commercial technology, customized solutions, and proprietary government systems.

The Position:

Adams Communication & Engineering Technology (ACET) is seeking an experienced Site Supervisor / Program Manager to lead KC-135 Contractor Field Team (CFT) Organizational, Intermediate, and Depot (O/I/D) Maintenance operations at Fairchild Air Force Base, WA.

This position serves as ACET's senior on-site representative and primary interface with the U.S. Air Force, responsible for overall contract execution, aircraft maintenance operations, personnel leadership, customer relationships, financial performance, compliance, and reporting. The successful candidate will ensure safe, efficient, and compliant maintenance operations while delivering exceptional customer support and mission readiness.

The ideal candidate possesses extensive U.S. Air Force KC-135 maintenance leadership experience, proven program management skills, and a strong understanding of USAF maintenance, logistics, quality, and contracting processes.

Key Responsibilities:

• Site Leadership & Operations
  • Serve as ACET's senior on-site leader supporting KC-135 Contractor Field Team maintenance operations.
  • Direct daily Organizational, Intermediate, and Depot-Level maintenance activities.
  • Lead aircraft maintenance planning, scheduling, execution, and production.
  • Ensure aircraft are maintained in accordance with technical orders, Air Force Instructions (AFIs), contract requirements, and ACET policies.
  • Provide overall leadership for maintenance supervisors, technicians, quality personnel, logistics personnel, and administrative staff.
  • Promote a culture centered on safety, quality, accountability, professionalism, and mission success.

• Customer Relations

  • Act as the primary interface between ACET and U.S. Air Force leadership.
  • Build and maintain strong working relationships with Wing leadership, Maintenance Group leadership, Contracting Officers, CORs, QA personnel, and Government Program Managers.
  • Attend production meetings, scheduling meetings, planning conferences, and contract reviews.
  • Provide timely status updates regarding aircraft availability, schedule performance, risks, and resource requirements.

• Contract Management

  • Manage execution of the contract to ensure all requirements are met.
  • Ensure compliance with all contract requirements, Performance Work Statement (PWS), CDRLs, and Government reporting requirements.
  • Develop and submit all required Contract Data Requirements Lists (CDRLs) accurately and on schedule.
  • Track contract metrics, KPIs, and deliverables.
  • Coordinate responses to Government action items and data calls.

• Financial Management

  • Manage program financial performance including:
    • Labor utilization
    • Budget execution
    • Forecasting
    • Cost control
    • Revenue tracking
    • Profitability
  • Review labor charging and staffing utilization.
  • Identify efficiencies while maintaining contract compliance and mission support.
  • Support contract modifications, equitable adjustments, and pricing requests as required.

• Personnel Management

  • Recruit, mentor, develop, and retain high-performing maintenance professionals.
  • Conduct employee performance reviews.
  • Manage staffing levels to meet contractual requirements.
  • Coordinate hiring, onboarding, training, disciplinary actions, and employee development.
  • Foster a positive work environment focused on teamwork and continuous improvement.

• Quality & Compliance

  • Ensure all maintenance complies with:
    • Applicable Air Force Instructions (AFIs)
    • Technical Orders (TOs)
    • OSHA requirements
    • Environmental regulations
    • ACET Quality Management System
  • Support Government Quality Assurance inspections.
  • Lead corrective actions and root cause analysis.
  • Ensure compliance with AS9100/AS9110 quality standards where applicable.

• Safety Leadership

  • Promote a proactive safety culture.
  • Conduct regular safety meetings and stand-downs.
  • Ensure compliance with OSHA and Air Force safety requirements.
  • Investigate incidents and implement corrective actions.
  • Champion Human Factors and Operational Risk Management (ORM).

• Program Reporting

  Responsible for preparation and submission of:

  • Contract Data Requirement Lists (CDRLs)
  • Monthly Program Management Reviews (PMRs)
  • Financial reports
  • Staffing reports
  • Schedule performance metrics
  • Aircraft status reports
  • Risk assessments
  • Corrective Action Reports
  • Executive briefings

Required Qualifications

• High School Diploma or GED (Bachelor's degree preferred).
• Minimum of 12 years of military or commercial aircraft maintenance experience.
• Minimum 5 years in a leadership or supervisory position.
• Minimum 3 years managing aircraft maintenance programs supporting Government contracts.
• Extensive KC-135 maintenance experience strongly preferred.
• Thorough understanding of Organizational, Intermediate, and Depot-Level aircraft maintenance.
• Experience supporting Contractor Logistics Support (CLS) or Contractor Field Team (CFT) operations.
• Experience managing Government contracts.
• Experience preparing and managing CDRLs.
• Strong understanding of Air Force maintenance processes.
• Experience working directly with Government customers.
• Strong leadership and team-building abilities.
• Excellent written and verbal communication skills.
• Strong organizational and project management skills.
• Proficient with Microsoft Office Suite.
• Ability to obtain and maintain a Secret Security Clearance.

Preferred Qualifications

• Prior U.S. Air Force Senior NCO or Officer maintenance leadership experience.
• Program Management Professional (PMP) certification.
• Lean Six Sigma certification.
• Experience supporting Air Mobility Command (AMC).
• Previous experience leading KC-135 Contractor Field Teams.
• Experience with Earned Value Management (EVM), budgeting, and financial forecasting.
• Knowledge of Government contracting, FAR/DFARS, and contract administration.

Physical Requirements:

• Must be able to lift, push, pull and manipulate 50lbs independently when needed.
• Must be able to climb on ladders if needed.
• Must be able to repeatedly enter and exit aircraft using stationary steps/stairs.
• Position involves long periods of standing, bending, kneeling, squatting, crawling on aircraft structure and around aircraft for maintenance functions.
• Position may require working in a confined workspace.
• Position my require use / exposure to fuels, oils, hydraulic fluids and cleaning solvents.
• Position is located in a high noise area within an aircraft hangar / flightline environment.
• FIT for Duty Physical is required.
• May require DOT and Respiratory Physicals.

Travel Requirements

• Up to 30% travel as required for customer meetings, program reviews, training, and corporate support.

Security Clearance

• Must be eligible to obtain and maintain a U.S. Secret Security Clearance.

This position is contingent upon contract award.

Why Join ACET

ACET continues to expand its aerospace and aviation sustainment operations supporting multiple Department of Defense aviation platforms worldwide. This position provides the opportunity to directly shape strategic sustainment growth initiatives while supporting operational readiness and mission success across the global aviation enterprise.

What We Offer:

• At ACET, we believe that our employees are our most valuable asset. We are committed to providing a comprehensive Total Rewards program that recognizes and supports the diverse needs of our workforce. Our offerings are designed to attract, motivate, and retain top talent while fostering a culture of excellence, innovation, and well-being.
• Employee benefits include the following:
  • Comprehensive Medical, Dental, and Vision coverage
  • Life insurance, AD&D, and Short- and Long-Term Disability
  • 401(k) Program
  • Wellness programs
  • Paid Time Off
  • 11 Paid Holidays
  • Employee Referral Program
  • Employee Assistance Program

Please note that all compensation, benefits, and policies are subject to change at the company's discretion. While we make every effort to provide advance notice of changes, adjustments may occur based on business needs, economic conditions, and industry standards.

**Must be US Citizen to apply**

The above job description is not intended to be an all-inclusive list of duties and standards of the position.

Drug Free Workplace:

ACET is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.

ACET is an Equal Opportunity / Affirmative Action Employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.