Client Program Manager Jobs in Spokane, WA (NOW HIRING)

Pharmacy Program Manager

Hybrid within Oregon, Washington, Idaho or Utah

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.

Who We Are Looking For:

Every day, Cambia's dedicated team of Program Managers are living our mission to make health care easier and lives better. As a member of the Pharmacy Services team, our Pharmacy Program Managers are responsible for partnering with clinical stakeholders to develop, execute, evaluate and maintain clinical programs and strategies to support cost containment and clinical quality improvements related to pharmacy. Performs project management, team leadership, system analysis, research & design for purposes of project completion. Guides and assists in pharmacy clinical program outreach, maintains policy/procedures, monitors and reports out on program outcomes, coordinates with other departments to achieve program goals, and assists in vendor management and oversight. Collaborates with Formulary and Prior Authorization teams, Quality and Medicare stars teams, Provider Partnership and Innovation team, and Case Management, among others - all in service of creating a person-focused health care experience.

What if your next career move put you at the intersection of clinical strategy, innovation, and real patient impact? Do you thrive when you're leading complex programs, influencing clinical strategy, and driving measurable outcomes? Then this role may be the perfect fit.

What You Bring to Cambia:

Qualifications:

• Bachelor's degree

• 8+ years of experience in the health care industry with a focus on pharmacy and prescription drug benefit administration, or equivalent combination of education and experience

• Project management experience and clinical degree or certification preferred

Skills and Attributes:

• Deep knowledge of pharmacy benefit management, benefit design, pharmacy products and services, competitive offerings, and client needs, including advanced understanding of healthcare operations, cost containment strategies, provider contracting methodologies, and benefit design alternatives.

• Proficiency in claims processing systems (Facets preferred), MS Office products, and other corporate software.

• Strong analytical, research, and data interpretation skills with the ability to synthesize literature, clinical input, expert opinion, policy, and analytic insights to develop innovative solutions and drive strategy.

• Demonstrated program development skills including setting goals, identifying and engaging stakeholders, establishing milestones, and driving measurable outcomes.

• Expert ability to lead full project cycles from ideation through evaluation, managing company-wide programs and cross-functional teams across diverse areas of the organization.

• Exceptional facilitation, presentation, and communication skills with the ability to resolve issues and build consensus among diverse internal and external stakeholders, including leadership.

• Strong business acumen with the ability to align recommendations and solutions to organizational goals and expected outcomes.

• Ability to organize, prioritize, and manage multiple projects simultaneously within time constraints, including the ability to work effectively under pressure.

• Ability to coordinate activities across all levels of colleagues and external business partners through clear and concise verbal and written communication.

• Demonstrated success leading cross-functional teams and contributors toward shared goals in a complex, matrixed environment.

• Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired

What You Will Do at Cambia:

• Own and manage the full lifecycle of assigned clinical programs, including serving as subject matter expert, maintaining policies and procedures, monitoring processes and outcomes, making data-driven decisions, and ensuring initiatives are delivered on time and meet expectations.

• Analyze and evaluate program metrics, dashboards, and clinical product offerings on a regular basis to maintain a competitive portfolio, demonstrate strong ROI, and apply expert healthcare knowledge to improve outcomes in quality, cost, and member experience.

• Lead project management responsibilities including task assignments, monitoring compliance with due dates, and overseeing company-wide or enterprise-wide programs and projects that impact multiple business units.

• Partner with clinical stakeholders, vendors, and cross-functional departments to accomplish program goals, promote integration of clinical services, and deliver a holistic member experience, including negotiating and managing vendor performance and inter-departmental coordination.

• Serve as a consultative resource and Cambia representative for strategic partners, plan leadership, purchasers, pharmacy partners, and other internal and external stakeholders, facilitating communication and ensuring alignment of strategic goals.

• Collaborate with analysts and business partners to develop meaningful dashboards and presentations that inform and influence business strategies, including at the senior leadership level, combining business knowledge with program evaluation methodologies.

• Provide thought leadership, practical guidance, and mentorship to junior team members while taking initiative on broadly scoped projects and contributing to strategy development, program implementation, and continuous improvement across the organization.

#LI-Hybrid

The expected hiring range for a Pharmacy Program Manager is $101,200 - $136,900 depending on skills, experience, education, and training; relevant licensure / certifications; and performance history. The bonus target for this position is 15%. The current full salary range for this role is $95,000 - $155,00.

About Cambia

Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through.

Why Join the Cambia Team?

At Cambia, you can:

• Work alongside diverse teams building cutting-edge solutions to transform health care.
• Earn a competitive salary and enjoy generous benefits while doing work that changes lives.
• Grow your career with a company committed to helping you succeed.
• Give back to your community by participating in Cambia-supported outreach programs.
• Connect with colleagues who share similar interests and backgrounds through our employee resource groups.

We believe a career at Cambia is more than just a paycheck - and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more.

In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include:

• Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
• Annual employer contribution to a health savings account.
• Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
• Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
• Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
• Award-winning wellness programs that reward you for participation.
• Employee Assistance Fund for those in need.
• Commute and parking benefits.

Learn more about our benefits.

We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.