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Client Program Manager Jobs in Spokane, WA (NOW HIRING)

Client Support Specialist

Liberty Lake, WA · On-site

$34.80K - $50.60K/yr

... manage service interactions across phone, email, and chat channels. * Experience using computer ... Fuel Your Life program to support your physical, financial, social, and emotional well-being.

Client Support Specialist

Liberty Lake, WA · On-site

$34.80K - $50.60K/yr

... manage service interactions across phone, email, and chat channels. * Experience using computer ... Fuel Your Life program to support your physical, financial, social, and emotional well-being.

Client Support Specialist

Liberty Lake, WA · On-site

$34.80K - $50.60K/yr

... manage service interactions across phone, email, and chat channels. * Experience using computer ... Fuel Your Life program to support your physical, financial, social, and emotional well-being.

... program ( Promoting Refugee Mobility and EmpowermentThe PRIME caseworker will be expected to provide strengths-based, client-centered case management, regarding client's identified health concerns ...

Maintains Client Survey Program * Primary client contact person * Establishes Maintenance and Enhancement budgets with clients * Participates in local client driven activities Employee Management

Respond effectively to any client emergency and illness, following procedures and notify Program Management as required. * Maintain adequate supplies, materials, food, and emergency equipment to meet ...

FCS CASE MANAGER

Spokane, WA

$20.25 - $26/hr

Case Management Duties · Maintain accurate, up-to-date, and confidential client records and case notes. · Coordinate referrals to mental health services, healthcare providers, education programs ...

Audit Manager/Director

Spokane, WA · On-site

$104.30K - $177K/yr

... client signs and returns the engagement letter prior to the start of the engagement ... Evaluate internal controls and audit programs prepared by staff, revise as necessary, and present ...

Audit Manager/Director

Spokane, WA · On-site

$104.30K - $177K/yr

... client signs and returns the engagement letter prior to the start of the engagement ... Evaluate internal controls and audit programs prepared by staff, revise as necessary, and present ...

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Client Program Manager information

See Spokane, WA salary details

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How much do client program manager jobs pay per hour?

As of May 31, 2026, the average hourly pay for client program manager in Spokane, WA is $54.68, according to ZipRecruiter salary data. Most workers in this role earn between $36.44 and $70.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Program Manager, and why are they important?

To thrive as a Client Program Manager, you need strong project management abilities, organizational skills, and experience in client relationship management, often backed by a relevant degree and industry experience. Familiarity with project management software (like Asana, Jira, or MS Project) and certifications such as PMP or CAPM are commonly required. Excellent communication, problem-solving, and leadership abilities help you build trust with clients and manage cross-functional teams. These skills ensure successful program delivery, client satisfaction, and the ability to navigate complex project requirements.

How does a Client Program Manager typically collaborate with internal teams to ensure client satisfaction?

Client Program Managers act as key liaisons between clients and various internal departments, such as sales, operations, and product development. They facilitate regular meetings to align project goals, address client feedback, and resolve any issues that arise during program execution. By fostering clear communication and cross-functional teamwork, Client Program Managers help ensure that deliverables meet client expectations while staying on schedule and within budget.

What does a Client Program Manager do?

A Client Program Manager is responsible for overseeing and coordinating projects or programs for a company's clients. Their main duties include managing client relationships, ensuring deliverables are met on time and within budget, and communicating project progress between clients and internal teams. They often develop project plans, set timelines, and resolve issues that arise during project execution. Client Program Managers play a key role in ensuring client satisfaction and achieving business goals.

What is the difference between Client Program Manager vs Project Coordinator?

AspectClient Program ManagerProject Coordinator
CredentialsTypically requires a bachelor's degree, PMP or similar certifications often preferredUsually requires a bachelor's degree; certifications are optional
Work EnvironmentManages multiple projects and client relationships, often in corporate or consulting settingsSupports project teams by coordinating tasks, often in office or on-site environments
Employer & Industry UsageCommon in consulting, IT, marketing, and service industriesWidely used across industries for project support roles

The Client Program Manager oversees multiple client projects, focusing on strategic management and client satisfaction, while the Project Coordinator handles day-to-day project tasks and coordination. Both roles require strong organizational skills, but the Program Manager has a broader scope and more strategic responsibilities.

What are popular job titles related to Client Program Manager jobs in Spokane, WA? For Client Program Manager jobs in Spokane, WA, the most frequently searched job titles are:
What job categories do people searching Client Program Manager jobs in Spokane, WA look for? The top searched job categories for Client Program Manager jobs in Spokane, WA are:
What cities near Spokane, WA are hiring for Client Program Manager jobs? Cities near Spokane, WA with the most Client Program Manager job openings:

Associate Client Manager - Crop Insurance

Marsh McLennan Agency-Northwest

Spokane, WA • On-site

$41.20K - $76.80K/yr

Full-time

Medical, Retirement

Posted 26 days ago


Job description

The Job
Marsh McLennan Agency's Business Insurance team is looking for a passionate and people-oriented customer service professional to develop, implement and deliver outstanding insurance and risk management customer service to our Crop Insurance clients. As a Crop Insurance Associate Client Manager, you are in charge of ensuring a smooth client experience by managing day-to-day customer service interactions and maintaining strong and long-lasting relationships with our Crop Insurance clients. We've created a promising career path with opportunities to move up the ladder and specialize in high-level client service and industry focuses as you move forward.
We will give you access to mentorship, training, resources, and development to ensure your success, but you will need to supply the drive and desire to be an MMA professional. Our ideal candidate is hungry, humble and smart- they don't stop short of excellence and are driven to do what's best for their clients, colleagues, and communities.
From admin to accounting and everything in between, we believe our team is all in sales together. We're dedicated to representing our brand with excellence and integrity in every interaction. We collaborate with intention and know every one of us plays a vital role in our shared success.
What You'll Be Doing
  • Work with customers and carriers to handle incoming service requests.
  • Manage commercial Crop Insurance accounts: including negotiating new and renewal policies with carriers, preparing presentation and proposal materials, responding to policy inquiries, and checking policies, endorsements and audits for accuracy.
  • Analysis: Collaborate with colleagues to provide customers with insurance coverage analysis and recommendations for improved or additional coverage.
  • Update customer information: keep accurate, up-to-date records on customers in our agency management system. You enjoy being organized and maintain accuracy at all levels.
  • Up sell & cross sell: work with your colleagues to find and follow-through on up-sell and cross-sell opportunities.
  • Customer service: ensure that you and your designated sales and service team provide effective and efficient customer service.
  • Plus (the fine print): you'll follow organization policies and procedures, sales and service standards and established workflows. You'll ensure quality control through proper file documentation and maintenance. You'll maintain confidentiality and be an all-around awesome member of our team.

Who We're Looking For
  • You have extensive knowledge of risks associated with Crop Insurance, including but not limited to, multi-peril, whole farm and pasture rangeland forage coverages.
  • You're a client service advocate. You're passionate about delivering an exceptional level of customer service and support.
  • You're ready to throw all stereotypes of "insurance" out the window and love your job.
  • You're smart. You understand business and people.
  • You're good with people, even on the tough days. Good customer service is just part of who you are, and you love making people happy.
  • You're a team player. You maintain positive relationships with your colleagues-and you enjoy it.
  • You're that person everyone can depend on-to pay attention to details, to make deadlines, to be accurate and complete when interacting with clients, colleagues and carriers.
  • You love to learn. You're earnest about improving and pursuing professional development.
  • You can adapt-because our industry changes constantly and so do the needs of our clients. You're good at staying on your toes.
  • You're ready for a meaningful change. No more corporate vanilla structure for you. (Yes, an insurance company really just said that.)
  • You embrace our core values: accountability, balance, excellence, integrity, respect and humanity.

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
The Perks:
We take pride in providing our colleagues with a competitive compensation package; we will honor all local and state salary thresholds. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. The salary range for this position is $41,200-$76,800/year. Additionally, this position may be eligible for performance-based incentives, annual profit sharing and a benefits package that includes paid paternity/maternity leave, medical leave, 401K savings and other wellbeing programs. Decisions will be determined on a case-by-case basis.
Who you are is who we are.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com
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