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Business Process Management Jobs in Indiana (NOW HIRING)

Infosys

Process Specialist

Indianapolis, IN · On-site

INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock ...

Pwc

Oracle PMO - Manager

Indianapolis, IN

$99K - $232K/yr

... Business Process Management to enhance project outcomes - Leading cross-functional team coordination to drive continuous process improvement - Providing coaching and feedback to team members to ...

Matrix Design Group

Business Analyst

Newburgh, IN

This position reports to the Business Process Manager. Duties and Responsibilities * Analyze and document current-state business processes, workflows, and organizational procedures. * Evaluate ...

Matrix Design Group

Business Analyst

Newburgh, IN · On-site

This position reports to the Business Process Manager. Duties and Responsibilities * Analyze and document current-state business processes, workflows, and organizational procedures. * Evaluate ...

Matrix Design Group

Business Analyst

Newburgh, IN · On-site

This position reports to the Business Process Manager. Duties and Responsibilities * Analyze and document current-state business processes, workflows, and organizational procedures. * Evaluate ...

CSAA

Experience working with operational measures and models, business planning, cost/benefit analysis, project management and senior level analysis. * Solid understanding of business process analysis ...

Pwc

Oracle PMO - Senior Associate

Indianapolis, IN

$77K - $202K/yr

... and Business Process Management tools to streamline project execution - Facilitating cross-functional team coordination to enhance project integration and delivery - Developing program scope ...

OmniSource

Business Systems Manager

Fort Wayne, IN

Establish and lead business systems processes, including change management, release prioritization, testing standards, and user acceptance procedures. * Partner with operations, transportation ...

OmniSource

Business Systems Manager

Fort Wayne, IN · On-site

Establish and lead business systems processes, including change management, release prioritization, testing standards, and user acceptance procedures. * Partner with operations, transportation ...

M Management Inc

Collections Specialist

Indianapolis, IN · On-site

$17 - $22.75/hr

... business process management, and advanced analytics capabilities, as well as a full suite of document storage, scanning, and physical document management services. Summary This position holds the ...

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All JobsBusiness Process Management JobsBusiness Process Management Jobs in Indiana

Business Process Management information

See Indiana salary details

$55.7K

$119.8K

$173.2K

How much do business process management jobs pay per year?

As of Jul 14, 2026, the average yearly pay for business process management in Indiana is $119,796.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,100.00 and $148,000.00 per year, depending on experience, location, and employer.

What is the work of business process management?

Business Process Management (BPM) involves analyzing, designing, implementing, monitoring, and optimizing organizational processes to improve efficiency and effectiveness. BPM professionals use tools like process modeling and automation to streamline workflows and support continuous improvement initiatives.

What is Business Process Management?

Business Process Management (BPM) is a systematic approach to improving an organization's business processes. It involves analyzing, designing, implementing, monitoring, and optimizing processes to enhance efficiency, effectiveness, and adaptability. BPM helps organizations streamline operations, reduce costs, improve customer satisfaction, and ensure compliance with regulations. By continuously refining business processes, companies can better respond to market changes and achieve their strategic goals.

What is the salary of business process management BPM?

The salary for a Business Process Management (BPM) professional typically ranges from $70,000 to $120,000 annually, depending on experience, location, and industry. Certified BPM specialists with advanced skills in process modeling and automation may earn higher salaries, especially in senior or managerial roles.

What is the highest paying job in business management?

In business process management, executive roles such as Chief Operating Officer (COO) or Vice President of Business Operations tend to be the highest paying, often earning six-figure salaries or more. These positions require extensive experience, strategic skills, and often involve overseeing multiple departments and implementing organizational efficiencies.

What do business process managers do?

Business process managers analyze, design, and improve organizational workflows to increase efficiency and effectiveness. They often use process modeling tools, collaborate with teams, and implement changes to optimize business operations.

What are the key skills and qualifications needed to thrive in Business Process Management, and why are they important?

To thrive in Business Process Management (BPM), you need a strong understanding of process analysis, workflow optimization, and project management, often supported by a degree in business or related fields. Familiarity with BPM software (like IBM BPM, Appian, or Bizagi), process modeling tools, and relevant certifications such as CBPP (Certified Business Process Professional) are commonly required. Critical thinking, effective communication, and change management skills help professionals drive process improvements and collaborate across teams. These skills ensure streamlined operations, cost savings, and sustainable organizational growth through continuous process improvement.

What is the difference between Business Process Management vs Business Analyst?

AspectBusiness Process ManagementBusiness Analyst
Primary FocusDesigning, analyzing, and improving business processesGathering requirements, analyzing business needs, and recommending solutions
Skills & CertificationsProcess modeling, BPM tools, certifications like CBPPRequirements gathering, data analysis, communication skills
Work EnvironmentProcess improvement teams, operations, project managementStakeholder engagement, project teams, IT departments
Industry UsageManufacturing, finance, healthcare, service industriesIT, finance, consulting, product development

While Business Process Management focuses on optimizing and managing overall business processes, Business Analysts concentrate on understanding business needs and translating them into technical or operational solutions. Both roles often collaborate but serve distinct functions within organizations.

What are some common challenges faced by professionals in Business Process Management and how can they be overcome?

Professionals in Business Process Management (BPM) often encounter challenges such as resistance to change from employees, difficulty in aligning processes with organizational goals, and managing cross-functional collaboration. To overcome these, it's important to foster open communication, provide adequate training, and actively involve stakeholders throughout the process lifecycle. Utilizing BPM software and methodologies can also streamline process mapping and ensure continuous improvement, making it easier to adapt to evolving business needs.
What are the most commonly searched types of Business Process Management jobs in Indiana? The most popular types of Business Process Management jobs in Indiana are:
What are popular job titles related to Business Process Management jobs in Indiana? For Business Process Management jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Business Process Management jobs in Indiana look for? The top searched job categories for Business Process Management jobs in Indiana are:
Business Process Management jobs near you
Infographic showing various Business Process Management job openings in Indiana as of July 2026, with employment types broken down into 87% Full Time, 2% Temporary, and 11% Contract. Highlights an 92% In-person, 4% Hybrid, and 4% Remote job distribution, with an average salary of $119,796 per year, or $57.6 per hour.
Process Specialist

Process Specialist

Infosys

Indianapolis, IN • On-site

Other

This job post has expired today. Applications are no longer accepted.

Infosys rating

7.4

Company rating: 7.4 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

107th of 210 rated it services

Job description

Job details
Job Role
Process Specialist-US
Work Location
Indianapolis, IN
State / Region / Province
Indiana
Country
USA
Domain
Operations
Interest Group
IBPO USA
Company
IBPO USA
Requisition ID
148915BR
The Help Desk Analyst is responsible for handling all field operation needs relating to facility maintenance, guest services, point-of-sale software and hardware, and financial reporting applications/communications to ensure in-store business continuity. Responsibilities include phone support, equipment troubleshooting, process training, and dispatching of additional on-site support.
Responsibilities:

  • Provide immediate assistance by phone for IT-related application or hardware failures
  • Provide first-level phone support of facility maintenance issues
  • Track and follow-up on exiting or repetitive trouble tickets
  • Enter all field issues into call tracking software complete with troubleshooting steps and additional information and dispatch, as applicable
  • Provide exceptional customer service to our guests and team members
  • Perform additional duties as assigned
Basic Qualifications:
  • HS Diploma, GED or equivalent
  • Minimum 2 years Help Desk / Call Center experience
Preferred Qualifications:
  • Superior Customer Service Skills
  • POS - Point to Sale Help Desk experience
  • Clear Communication skills
  • Team-oriented approach
  • High-level computer knowledge in both hardware and software
  • Advanced networking skills
Who We Are
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering , automation , and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Infosys BPM has 42 delivery centers in 14 countries spread across 5 continents, with 60,530 employees from 105 nationalities, as of March, 2026.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.

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