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Business Process Management Jobs in Indiana (NOW HIRING)

OneAmerica

New Business Processor

Indianapolis, IN · On-site

This individual partners with Case Management to ensure a customer focused approach is in place and to prioritize and process new business that meets specific service level targets. What You Will Do:

OneAmerica

New Business Processor

Indianapolis, IN · Hybrid

This individual partners with Case Management to ensure a customer focused approach is in place and to prioritize and process new business that meets specific service level targets. What You Will Do:

Subaru

Process Engineer - Mfg Eng Body

Lafayette, IN

Conduct business process audits to ensure that process indicators are being properly tracked and ... Meets with and manages vendor project activities. * Creates professional documents to record and ...

Everwise Credit Union

Senior Business Analyst

South Bend, IN

$90.70K - $117.10K/yr

Manage all project phase deliverables including data research, process flow documentation, root ... business process details and to identify solution requirements. * Support developing short-term ...

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Business Process Management information

See Indiana salary details

$55.7K

$119.8K

$173.2K

How much do business process management jobs pay per year?

As of May 29, 2026, the average yearly pay for business process management in Indiana is $119,796.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,100.00 and $148,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Business Process Management, and why are they important?

To thrive in Business Process Management (BPM), you need a strong understanding of process analysis, workflow optimization, and project management, often supported by a degree in business or related fields. Familiarity with BPM software (like IBM BPM, Appian, or Bizagi), process modeling tools, and relevant certifications such as CBPP (Certified Business Process Professional) are commonly required. Critical thinking, effective communication, and change management skills help professionals drive process improvements and collaborate across teams. These skills ensure streamlined operations, cost savings, and sustainable organizational growth through continuous process improvement.

What are some common challenges faced by professionals in Business Process Management and how can they be overcome?

Professionals in Business Process Management (BPM) often encounter challenges such as resistance to change from employees, difficulty in aligning processes with organizational goals, and managing cross-functional collaboration. To overcome these, it's important to foster open communication, provide adequate training, and actively involve stakeholders throughout the process lifecycle. Utilizing BPM software and methodologies can also streamline process mapping and ensure continuous improvement, making it easier to adapt to evolving business needs.

What is Business Process Management?

Business Process Management (BPM) is a systematic approach to improving an organization's business processes. It involves analyzing, designing, implementing, monitoring, and optimizing processes to enhance efficiency, effectiveness, and adaptability. BPM helps organizations streamline operations, reduce costs, improve customer satisfaction, and ensure compliance with regulations. By continuously refining business processes, companies can better respond to market changes and achieve their strategic goals.

What is the difference between Business Process Management vs Business Analyst?

AspectBusiness Process ManagementBusiness Analyst
Primary FocusDesigning, analyzing, and improving business processesGathering requirements, analyzing business needs, and recommending solutions
Skills & CertificationsProcess modeling, BPM tools, certifications like CBPPRequirements gathering, data analysis, communication skills
Work EnvironmentProcess improvement teams, operations, project managementStakeholder engagement, project teams, IT departments
Industry UsageManufacturing, finance, healthcare, service industriesIT, finance, consulting, product development

While Business Process Management focuses on optimizing and managing overall business processes, Business Analysts concentrate on understanding business needs and translating them into technical or operational solutions. Both roles often collaborate but serve distinct functions within organizations.

What are the most commonly searched types of Business Process Management jobs in Indiana? The most popular types of Business Process Management jobs in Indiana are:
What are popular job titles related to Business Process Management jobs in Indiana? For Business Process Management jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Business Process Management jobs in Indiana look for? The top searched job categories for Business Process Management jobs in Indiana are:
Business Process Management jobs near you
Infographic showing various Business Process Management job openings in Indiana as of May 2026, with employment types broken down into 60% Full Time, and 40% Contract. Highlights an 100% In-person job distribution, with an average salary of $119,796 per year, or $57.6 per hour.

New Business Processor

American United Life Ins Co

Indianapolis, IN • Hybrid

Full-time, Part-time

Posted 7 days ago

Job description

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship. We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together. Come be a part of this journey with us as we champion lives!

The New Business Processor is part of the Life & Long-Term Care business segment at OneAmerica Financial and is responsible for accurately processing new business applications/cases for multiple product lines from the point-of-application entry through to the policy going in force. This role provides support to the department in three areas: application entry, final action processing and policy delivery. This individual partners with Case Management to ensure a customer focused approach is in place and to prioritize and process new business that meets specific service level targets.

What You Will Do:

  • Work with the New Business team to issue policy, place policy in force, assemble policy documents for delivery.
  • Partner with Case Management to resolve outstanding New Business application and/or underwriting data needs.
  • Process and apply complex premium payments, refund premium and initiate transfers or exchanges from outside carriers.
  • Adhere to and conduct required suitability review and documentation in alignment with state and regulatory guidelines.
  • Report out opportunities for efficiencies and innovation.

What You Will Need:

  • College degree or work experience in lieu preferred (insurance, operations, call center or financial services).
    • High School Diploma or equivalent or any combination of education and experience which would provide an equivalent background.
  • 2+ years of experience in customer service required.
  • Requires self-accountability, strong attention to detail, and the ability to perform effectively in a fast-paced customer service environment with high volumes.
  • Proficient with Microsoft Office products.
  • Professional written & verbal communication skills and the ability to collaborate with internal stakeholders.

Salary Band: 02B

#LI-SH1

This selected candidate will be expected to work hybrid in Indianapolis, IN. The candidate will also be expected to physically return to the office in CA, IN or ME as business needs dictate or for team-building and collaboration.

We offer a comprehensive total rewards package designed to support you both at work and at home. Full‑time and part‑time associates working 30 or more hours per week are generally eligible for benefits, including but not limited to:

  • Medical & prescription, dental, vision insurance
  • Health Savings Account & Flexible Spending Accounts
  • Paid Time Off
  • 10 weeks 100% paid parental leave (after completing 12 months of employment)
  • 401(k) Plan with company match
  • Pension Plan
  • Company paid life & disability insurance
  • Wellness Program & Company paid employee assistance program
  • Clinic access subject to location* (*Indianapolis, Charlotte, Cincinnati)

If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica Financial associates are not permitted to work remotely in the State of New York.

Selected employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Disclaimer: American United Life Insurance Company (“OneAmerica Financial”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, or any other legally recognized protected basis under federal, state, or local law.

For all positions:

Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered.

To learn more about our products, services, and the companies of OneAmerica Financial, visit oneamerica.com/companies.