Whatย You'llย Doย
Strive isย seekingย a highly motivated, strategic,ย andย detailed-orientedย individual for theย Sr. Associate,ย Operations & Strategy.ย This roleis responsible forย supporting the market operations teams through continual process improvementย and program managementย with a focus on scalability and execution.ย This position reports to the Sr. Director, Market Operations and will partner closely with the Sr. Manager, Market Operations.
The Day to Dayย
- Supports Market Leaders by successfully navigating a matrixed environment to address operational issues and answer related questions.ย
- Collaboratesย with multiple internal teams to ensure a cohesive, streamlined approach toย marketย provider and patientย engagement activities, including but not limited to:ย
- Initiatesย and leadsย coordination efforts around various patient engagement activitiesย
- Projectย manageย provider engagement activities, working closely withย various internalย & externalย teams to develop strategyย andย tacticallyย execute.ย
- Conductsย strategic analysis toย identifyย potential risks and opportunities related to engagement activities and providesย recommendations for improvement.ย
- Effectively pullsย in and coordinatesย multiple internal resources to support engagement initiatives,ย optimizingย efficiency and productivity.ย
- Developsย and createsย comprehensiveย slideย decks for presentations, conveying complex information clearly and compellingly.ย
- Implements quality improvement initiatives,ย monitorsย performance indicators, and ensuresย adherence to standards and protocols to enhanceย marketย outcomes.ย ย
- Works cross-functionally to help design and implementsย new standard operational processes and process improvements into the Market, adapting to market-specific factors.ย
- Acts as a resource person to administrative team, department managers, and clinical staff on any issues that may come about including but not limited to: IT issues, patient concerns, general administrative questions.ย
- Creates structure aroundย complex ambiguous problems and translates market needs to leadership.ย
Minimumย Qualificationsย
- Bachelor's degree in business, marketing, or related field.ย
- 2+ years of experience in consulting, business operations, operations, and/or with a high-growth healthcare organization.ย
- Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60ย ms.ย ย ย
- Ability to travel and be onsite to meet business needs.ย
Preferred Qualificationsย
- Experience in provider communications.ย
- Project managementย experience.ย
- Experience inย managing multiple diverse priorities and requirements.ย
- Depth of knowledge of the healthcare sector (renal care experience preferred).ย
- Proficient in PowerPoint, Excel, Word, and Microsoft Applications.ย
About Youย
- Proven ability to work with a team and coordinate across many moving functions and workstreams.ย
- Entrepreneurial spirit and comfort in ambiguity; desire to be a self-starter.ย
- Strong interpersonal, cross-functional communication and organizational skills.ย
- Excellent relationship building skills with the ability to influence change.ย
- Excited to work in a fast-paced environment with constant change.ย
- Ability to think across multiple dimensions of a business (Clinical, Technology, Business, Operations).
- Ability to analyze complex situations and provide strategic solutions.ย
Annual Salary Range: $74,000 - $90,000