As the Business Analysis Manager, Operational Excellence, you will playahands-on andstrategicrolein ... Lead cross-functionalimprovement initiatives, working closely with(Operations, Technology, Product ...
As the Business Analysis Manager, Operational Excellence, you will playahands-on andstrategicrolein ... Lead cross-functionalimprovement initiatives, working closely with(Operations, Technology, Product ...
As the Business Analysis Manager, Operational Excellence, you will playahands-on andstrategicrolein ... Lead cross-functionalimprovement initiatives, working closely with(Operations, Technology, Product ...
As the Business Analysis Manager, Operational Excellence, you will playahands-on andstrategicrolein ... Lead cross-functionalimprovement initiatives, working closely with(Operations, Technology, Product ...
As the Business Analysis Manager, Operational Excellence, you will playahands-on andstrategicrolein ... Lead cross-functionalimprovement initiatives, working closely with(Operations, Technology, Product ...
As the Business Analysis Manager, Operational Excellence, you will playahands-on andstrategicrolein ... Lead cross-functionalimprovement initiatives, working closely with(Operations, Technology, Product ...
Business Operations Trainee - Administration
Lafayette Hill, PA · On-site
$97K - $114.70K/yr
As a trainee, you will gain broad exposure to Profit Center operations, inventory management, and business processes. Throughout each phase, your responsibilities will gradually increase in scope and ...
Business Operations Trainee - Administration
Lafayette Hill, PA · On-site
$97K - $114.70K/yr
As a trainee, you will gain broad exposure to Profit Center operations, inventory management, and business processes. Throughout each phase, your responsibilities will gradually increase in scope and ...
Business Operations Trainee - Administration
Lafayette Hill, PA · On-site
$97K - $114.70K/yr
As a trainee, you will gain broad exposure to Profit Center operations, inventory management, and business processes. Throughout each phase, your responsibilities will gradually increase in scope and ...
Business Operations Trainee - Administration
Lafayette Hill, PA · On-site
$97K - $114.70K/yr
As a trainee, you will gain broad exposure to Profit Center operations, inventory management, and business processes. Throughout each phase, your responsibilities will gradually increase in scope and ...
Operations Manager
Trenton, NJ · On-site
Bachelor's degree in Business Administration, Operations Management, or a related field. * Experience as an Operations Manager or in a similar role. * Strong understanding of business operations and ...
Quick apply
Operations Manager
Trenton, NJ · On-site
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Operations Manager
Moorestown, NJ · On-site
... business operations, business growth and development, staff scheduling, personnel management ... customer acquisition and other skills pertinent to operations. > Display a high standard of ethical ...
Operations Manager
Moorestown, NJ · On-site
... business operations, business growth and development, staff scheduling, personnel management ... customer acquisition and other skills pertinent to operations. > Display a high standard of ethical ...
Operations Manager
Trenton, NJ · On-site
... business operations, business growth and development, staff scheduling, personnel management ... customer acquisition and other skills pertinent to operations. > Display a high standard of ethical ...
Operations Manager
Trenton, NJ · On-site
... business operations, business growth and development, staff scheduling, personnel management ... customer acquisition and other skills pertinent to operations. > Display a high standard of ethical ...
Operations Manager
Trenton, NJ · On-site
$60K - $80K/yr
Bachelor's degree in Business Administration, Operations Management, or a related field. * Experience as an Operations Manager or in a similar role. * Strong understanding of business operations and ...
Operations Manager
Trenton, NJ · On-site
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Operations Manager
Trenton, NJ · On-site
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Operations Manager
Trenton, NJ · On-site
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As a Manager, you will play a key delivery and leadership role within our Provider Business Operations team, helping healthcare organizations modernize administrative and operational functions ...
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Operations Manager
West Windsor, NJ · On-site
... business operations, business growth and development, staff scheduling, personnel management ... customer acquisition and other skills pertinent to operations. > Display a high standard of ethical ...
Quick apply
Operations Manager
West Windsor, NJ · On-site
... business operations, business growth and development, staff scheduling, personnel management ... customer acquisition and other skills pertinent to operations. > Display a high standard of ethical ...
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Trenton, NJ · On-site
... business operations, business growth and development, staff scheduling, personnel management ... customer acquisition and other skills pertinent to operations. > Display a high standard of ethical ...
Quick apply
Operations Manager
Trenton, NJ · On-site
... business operations, business growth and development, staff scheduling, personnel management ... customer acquisition and other skills pertinent to operations. > Display a high standard of ethical ...
... business operations, business growth and development, staff scheduling, personnel management ... customer acquisition and other skills pertinent to operations. > Display a high standard of ethical ...
Quick apply
... business operations, business growth and development, staff scheduling, personnel management ... customer acquisition and other skills pertinent to operations. > Display a high standard of ethical ...
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Titusville, NJ · On-site
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Business Operations Assistant
Titusville, NJ · On-site
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Analyst 3, Business Operations
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Assistant Operations Manager
Wayne, PA · On-site
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Assistant Operations Manager
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Operations Manager
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$40K - $50K/yr
Business Operations Safety and truck safety * Establish value and price appropriately so the client understands the value they received for the price they were charged. * Managing P & L and annual ...
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King Of Prussia, PA · On-site
Required Qualifications: ● Bachelor's Degree (Business, Engineering, Supply Chain, Information ... Operations Manager → Director of Operations (12-24 months) High performers will: ● Take on ...
Business Operations Manager information
See Riverside, NJ salary details
$35.9K - $46.9K
6% of jobs
$46.9K - $58K
11% of jobs
$62.8K is the 25th percentile. Wages below this are outliers.
$58K - $69K
17% of jobs
The median wage is $78.8K / yr.
$69K - $80.1K
18% of jobs
$80.1K - $91.2K
9% of jobs
$91.2K - $102.2K
10% of jobs
$105.6K is the 75th percentile. Wages above this are outliers.
$102.2K - $113.3K
10% of jobs
$113.3K - $124.4K
4% of jobs
$124.4K - $135.4K
7% of jobs
$135.4K - $146.5K
2% of jobs
$146.5K - $157.6K
4% of jobs
$35.9K
$90.4K
$157.6K
How much do business operations manager jobs pay per year?
What Do Business Operations Managers Do?
Business operations managers manage the operations department of a business and are responsible for developing strategies for a company to meet its goals. These strategies can address productivity improvements, cost reductions, or improve quality. Business operations managers will routinely work with senior or executive management to discuss strategic initiatives and available budgets. Their duties can vary by company and industry but will typically include conducting employee training programs, recruiting new employees, developing communication plans, and negotiating contracts with vendors and service providers.
What are the key skills and qualifications needed to thrive as a Business Operations Manager, and why are they important?
How does a Business Operations Manager typically collaborate with other departments to drive organizational efficiency?
What does a Business Operations Manager do?
How much do operations managers get paid?
What is the difference between Business Operations Manager vs Business Analyst?
| Aspect | Business Operations Manager | Business Analyst |
|---|---|---|
| Required Credentials | Bachelor's degree in Business, Management, or related field; often some experience in operations | Bachelor's degree in Business, Finance, or related field; certifications like CBAP are common |
| Work Environment | Oversees daily operations, manages teams, and implements processes within organizations | Analyzes business needs, gathers requirements, and recommends solutions to improve processes |
| Employer & Industry Usage | Used across industries like retail, finance, and tech for operational oversight | Common in consulting, finance, and IT sectors for project and process analysis |
The Business Operations Manager focuses on managing and optimizing overall business processes and teams, while the Business Analyst concentrates on analyzing data and requirements to recommend improvements. Both roles require strong communication and analytical skills but serve different functions within an organization.

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 8 days ago
Wolters Kluwer rating
8.8
Based on 23 frontline employees who took The Breakroom Quiz
31st of 185 rated software companies
Job description
Wolters Kluwer, Financial & Corporate Compliance division, provides expert compliance services and software solutions for financial institutions, corporations, small and midsize businesses, and law firms.
As the Business Analysis Manager, Operational Excellence, you will playahands-on andstrategicrolein proactivelyidentifying, executing, and sustaining continuous improvement initiatives across Service and FCOE operations.This individual contributor partners with leadership to assess current-state workflows,identifyinefficiencies, and define future-state solutions. The role drives measurable improvements through data-driven analysis, technology enablement, and modern methodologies including Lean, Six Sigma, and Agentic AI. The ideal candidate is curious and strategic, thrives in complexproblem-solving, collaborates effectively across functions, and drives innovation to enhance efficiency, productivity, and the overall customer experience.
In this role you will report to the Associate Director, Business Analysis and work a hybrid schedule from our local office.
Responsibilities:
Operational Excellence & Continuous Improvement
Conduct detailed process assessments toidentifyinefficiencies, bottlenecks, risks, and improvement opportunities using Lean, Six Sigma, and other process improvement methodologies.
Perform time-motion studies, workflow observations, and quantitative assessments toestablishbaseline performance andidentifyimprovement levers.
Create clear andaccuratecurrent-stateandfuture-stateprocess maps using Visio,Lucid, Miro, Smartsheet, or other visualization tools.
Drivefinancialand operationalperformance by recommending and implementing improvements that lower operatingexpenses, increase throughput,reduce defects,and improvecost-to-servemetrics.
Leadthe development of business cases including cost-benefit analyses, effort estimates,options/alternatives,and risk assessments;translate findings into executive-ready recommendations.
Lead cross-functionalimprovement initiatives, working closely with(Operations, Technology, Product, PMO, BPC, and Reporting)to ensuretimelydelivery and measurable outcomes, and manageprojects directly as needed.
Track and document initiative progress, risks, escalations,dependencies,and results to support ongoing portfolio visibility and reporting.
Develop reusable standards, playbooks, and toolkits that enable consistent ways of working across teams and support scale.
Data, Technology & Insights
Use data analytics, reporting tools, and root-cause analysis techniques to diagnose performance issues,quantifyopportunities,andvalidateimpact.
Partner with technology teams to explore andvalidateopportunities to apply automation, AI, agentic AI, and other emerging tools to operational workflows.
Define, collect, and monitor KPIs and operational metrics that evaluate initiative impact and guide ongoing improvements.
Maintain documentationand partner withthe reporting team to createdashboards, and artifacts that support operational performance monitoring and decision-making.
Change Execution & Stakeholder Collaboration
Collaborate across departments:Technology, Product, Service Operations, FCOE, and othersto gather requirements,validateprocess changes, and execute improvement plans.
Leadchangemanagement activities including communications, training documentation,Standard Operating Procedures (SOP)updates, and adoption support.
Act as a trusted advisor to senior stakeholders and leaders by providing clear, structured updates on progress,challenges,risks,and outcomes.
Qualifications:
Education& Certifications
Education: MinimumBachelor'sdegree, or equivalentrequired.
Bachelor's or Master'sdegreein: BusinessAdministration, Operations Management, Industrial Engineering, Analytics, or related field preferred.
Preferred: Lean Six Sigma, Certified Operational Excellence Leader (OPEX-L), Process Improvement Excellence (PIEx), and PMP, SAFe Agile.
Experience
6+ years of experience in operational improvement, service delivery, fulfillment, business analysis, or process optimization roles.
Hands-on experience with process mapping, workflow analysis, value stream mapping, and root-cause analysis.
Proficiencywith process, mapping, and visualization tools (Visio, Lucid, Miro, Smartsheet, etc.).
Experience with continuous improvement methodologies (Lean, Six Sigma, Kaizen). Certification is a plus.
Experience supporting digital transformation or automation initiatives; familiarity with AI-driven process improvements preferred.
Strong analytical skills with the ability to translate data into insights and recommendations.
Demonstrated ability to collaborate across functions and influence stakeholders throughstrong communicationand relationship-building skills.
Ability to manage multiple projects simultaneously with strong attention to detail.
Tools:
Microsoft Office Suite (MS Teams,Word, Excel, PowerPoint, Outlook).
ProjectMgmt.Software (Smartsheet, JIRA)
Process Workflow Mapping (Visio, Miro, Lucid)
Reporting/Analytics (Power BI or equivalent).
Other Knowledge,SkillsorAbilities:
Technical Skills:Familiarity with enterprise systems, data analytic tools (i.e.PowerBI)
Analytical and Problem-Solving: Strong analytical and critical thinking skills with the ability to interpret data,identifyroot causes, and develop actionable solutions withproficiencyin Excel, Power BI,analyticsand workflow tools.
Business andFinancialAcumen: Solid understanding of business operations,strategicplanningand financial modelingfor business case development.
Technologyand Innovation Orientation:Familiarity with emerging technologies, including AI,automation tools, and experience working with technology partners to implement digital solutions.
Strategic and Tactical: Ability to balance strategic thinking with hands-on execution,endlesscuriosity,and passion for improving processes.
Communication:Excellent written and verbal communication skills; able to influence and lead cross-functional teams and senior leadership.
Change Management:Proven ability to lead teams and stakeholders through change, conflict resolution, and dynamic environments.
Process Optimization:Skilled in designing and improving workflows,leveragingLean or Six Sigma methodologies.
Travelrequirements
Up to10% domestic travel annually.
#LI-Hybrid
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Compensation:
$98,500.00 - $172,700.00 USDThis role is eligible for Bonus.Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.
Additional Information:Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
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