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Business Operations Lead Jobs (NOW HIRING)

Zipline

Business Operations Lead

Austin, TX · On-site

In this role, you will oversee the day-to-day fulfillment operations of three to five charging sites, ensuring each location operates safely, efficiently, and consistently. You will lead Fulfillment ...

Microsoft

Principal Business Operations Lead

Redmond, WA · On-site

We are seeking a Principal Business Operations Lead to join the IDNA Executive Office . Reporting to the Chief of Staff, this role serves as a strategic and operational partner to the leadership team ...

Udemy

Strategy & Business Operations Lead

Austin, TX · On-site

About this role We're standing up Udemy's Consumer Strategy, Business Operations & Insights (StratOps) team, and we're looking for a Strategy & Business Operations Lead to help build it. This role is ...

Axial

Business Operations Manager

New York, NY · Hybrid

Business Operations Lead Location: New York City In-office: 3 days per week (Tuesday, Wednesday, Thursday) About Axial Axial's mission is to unleash the power of private capital markets for ...

Axial

Business Operations Manager

New York, NY · Hybrid

Business Operations Lead Location: New York City In-office: 3 days per week (Tuesday, Wednesday, Thursday) About Axial Axial's mission is to unleash the power of private capital markets for ...

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All JobsBusiness Operations Lead Jobs

Business Operations Lead information

See salary details

$31.5K

$108.4K

$186K

How much do business operations lead jobs pay per year?

As of Aug 11, 2026, the average yearly pay for business operations lead in the United States is $108,426.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $142,000.00 per year, depending on experience, location, and employer.

What does a business operations lead do?

A Business Operations Lead is responsible for overseeing and improving the day-to-day operations of a company or department. They analyze business processes, identify areas for efficiency gains, and collaborate with cross-functional teams to implement solutions. Typically, they also manage projects, monitor key performance indicators, and ensure that operational goals align with the organization’s strategic objectives. This role often requires strong leadership, problem-solving abilities, and excellent communication skills.

What is the difference between Business Operations Lead vs Business Analyst?

AspectBusiness Operations LeadBusiness Analyst
Required CredentialsBachelor's degree in Business, Finance, or related field; experience in operationsBachelor's degree in Business, Economics, or related field; analytical skills
Work EnvironmentCross-functional teams, strategic planning, project managementData analysis, process improvement, reporting
Employer & Industry UsageCorporate, startups, large organizations in various industriesConsulting firms, corporate teams, tech companies
Common Search & Comparison IntentUnderstanding operational leadership rolesAnalyzing business processes and data

The Business Operations Lead focuses on managing and optimizing overall business processes, leading teams, and implementing strategic initiatives. In contrast, a Business Analyst primarily analyzes data, identifies process improvements, and supports decision-making. While both roles require strong analytical skills and business knowledge, the Operations Lead has a broader scope in strategic execution and team leadership, whereas the Analyst concentrates on data-driven insights.

How does a business operations lead typically collaborate with cross-functional teams to drive organizational efficiency?

A Business Operations Lead works closely with departments such as finance, product, sales, and HR to streamline processes and ensure that company objectives are met efficiently. This role often involves facilitating communication between teams, identifying bottlenecks, and implementing solutions that improve workflow and productivity. Regular meetings, data analysis, and project management are common aspects of this collaboration, allowing the Business Operations Lead to align initiatives across the organization. Being proactive and adaptable is key, as priorities can shift quickly in response to business needs.

What are the key skills and qualifications needed to thrive as a business operations lead, and why are they important?

To thrive as a Business Operations Lead, you need strong analytical skills, operational expertise, and a background in business administration or a related field, often supported by a bachelor's or master's degree. Familiarity with project management tools (like Asana or Trello), ERP systems, and process optimization methodologies (such as Lean or Six Sigma) is typically required. Exceptional leadership, problem-solving abilities, and effective communication are vital soft skills for driving cross-functional collaboration and managing diverse teams. These skills ensure smooth business processes, informed decision-making, and the achievement of organizational goals.
More about Business Operations Lead jobs
What cities are hiring for Business Operations Lead jobs? Cities with the most Business Operations Lead job openings:
What states have the most Business Operations Lead jobs? States with the most job openings for Business Operations Lead jobs include:
What job categories do people searching Business Operations Lead jobs look for? The top searched job categories for Business Operations Lead jobs are:
Business Operations Lead jobs near you
Infographic showing various Business Operations Lead job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $108,426 per year, or $52.1 per hour.

Business Operations Lead

Zipline

Austin, TX • On-site

Full-time

Posted 27 days ago

Job description

About You and The Role

Zipline's Operations team is looking for a motivated and experienced Fulfillment Supervisor to support our fulfillment operations across the greater Austin area.

You thrive in fast-paced, hands-on environments and are comfortable rolling up your sleeves to help your team succeed. In this role, you will oversee the day-to-day fulfillment operations of three to five charging sites, ensuring each location operates safely, efficiently, and consistently.

You will lead Fulfillment Operators across multiple locations, manage staffing and labor needs, monitor performance, and identify opportunities to improve our processes and customer experience.

This is an onsite role. Candidates must live in the greater Austin area and be willing to travel throughout the metro area as operational needs require.

What You'll Do
  • Lead, coach, and support a high-performing team of Fulfillment Operators across three to five sites.
  • Build a strong safety culture and ensure team members consistently follow operational procedures and workplace standards.
  • Own daily fulfillment operations, ensuring each site runs safely, efficiently, and reliably.
  • Partner closely with Flight Operations, Customer Operations, and other cross-functional teams to coordinate daily priorities and resolve operational issues.
  • Create and maintain team schedules while managing staffing levels, attendance, overtime, and the assigned labor budget.
  • Monitor site performance and hold the team accountable for achieving key operational metrics.
  • Ensure customers receive the best possible experience with every order by maintaining strong order accuracy, fulfillment speed, and service quality.
  • Use operational data to identify performance gaps, bottlenecks, and areas of inefficiency.
  • Design and execute process-improvement projects that strengthen safety, productivity, quality, and the employee experience.
  • Respond quickly to unexpected challenges, adjust staffing or priorities as needed, and communicate changes clearly to the team.
  • Maintain clean, organized, and operationally ready work areas across all assigned sites.
  • Develop team members through regular feedback, coaching, recognition, and performance management.
What You'll Bring
  • At least two years of experience in operations, warehouse logistics, retail management, fulfillment, distribution, or a related field.
  • Previous experience leading frontline employees in a fast-paced, physically active environment.
  • Strong communication, organization, and problem-solving skills.
  • The ability to manage multiple locations, competing priorities, and changing operational needs.
  • A self-motivated and positive approach, with a willingness to work alongside the team when needed.
  • Experience using performance data to make decisions and improve operational results.
  • Comfort managing schedules, labor costs, attendance, and employee performance.
  • Willingness to work a flexible schedule based on operational needs, which may include early mornings, evenings, weekends, and holidays.
  • Ability to remain on your feet for extended periods and perform physical duties, including lifting up to 50 pounds, with or without reasonable accommodation.
  • A valid driver's license and reliable transportation to travel between assigned locations.
  • Ability to successfully complete a background check, drug screening, and employment eligibility verification.
What Else You Need To Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

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