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Dsp Operations Manager Jobs (NOW HIRING)

SwiftX Inc.

DSP Management Sr Expert

Eastvale, CA

$15.75 - $19.25/hr

Establish and maintain DSP operational standards, policies, and governance procedures * Monitor and manage DSP KPI performance, including delivery quality, service levels, timeliness, and operational ...

SwiftX Inc.

DSP Management Sr Expert

Eastvale, CA · On-site

$15.75 - $19.25/hr

Establish and maintain DSP operational standards, policies, and governance procedures * Monitor and manage DSP KPI performance, including delivery quality, service levels, timeliness, and operational ...

SwiftX Inc.

DSP Management Sr Expert

Eastvale, CA · On-site

$15.75 - $19.25/hr

Establish and maintain DSP operational standards, policies, and governance procedures * Monitor and manage DSP KPI performance, including delivery quality, service levels, timeliness, and operational ...

Amazon

Sr Business Coach

Chicago, IL · On-site

... operational challenges. What You'll Do As Senior Business Coach (BC), you will manage a portfolio of Delivery Service Partner (DSP) owners within the Amazon delivery network. With the evolution of ...

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$28K

$73.2K

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How much do dsp operations manager jobs pay per year?

As of May 29, 2026, the average yearly pay for dsp operations manager in the United States is $73,186.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $91,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a DSP Operations Manager, and why are they important?

To thrive as a DSP Operations Manager, you need strong leadership abilities, operational management experience, and familiarity with logistics or delivery service processes, often supported by a bachelor’s degree in business or a related field. Proficiency in route planning software, fleet management systems, and data analytics tools is typically required. Excellent communication, problem-solving skills, and the ability to motivate teams make someone stand out in this position. These skills and qualities are crucial for ensuring efficient operations, meeting delivery targets, and maintaining high standards of service and safety.

What are some common challenges faced by DSP Operations Managers in managing multiple delivery routes and teams?

DSP Operations Managers often navigate the complexities of coordinating multiple delivery routes, ensuring timely dispatches, and balancing workforce schedules. A key challenge is adapting to fluctuating package volumes while maintaining high delivery performance and safety standards. Managers also focus on fostering teamwork among drivers and support staff, addressing logistical issues in real time, and implementing process improvements in a fast-paced environment. Effective communication and problem-solving skills are essential to overcome these challenges and deliver consistent operational results.

What are DSP Operations Managers?

DSP Operations Managers oversee the daily operations of Delivery Service Partners (DSPs), usually within logistics companies like Amazon. They are responsible for managing delivery teams, optimizing delivery routes, ensuring safety and compliance, and meeting performance targets. Their role is crucial in coordinating between the company and contracted delivery providers to ensure efficient and timely package deliveries. They also handle staffing, training, and problem-solving to address any operational issues that arise.

What is the difference between Dsp Operations Manager vs Dsp Technician?

AspectDsp Operations ManagerDsp Technician
CredentialsTypically requires a bachelor's degree in engineering, telecommunications, or related field; certifications like Cisco or CompTIA are commonUsually requires technical certifications or associate degrees in electronics or telecommunications
Work EnvironmentOversees multiple sites, manages teams, and handles strategic planningWorks hands-on with equipment, performs maintenance and troubleshooting
Employer & Industry UsageEmployed by telecom companies, network providers, and large ISPsEmployed by telecom companies, network service providers, and installation firms

The Dsp Operations Manager focuses on overseeing operations, managing teams, and strategic planning, while the Dsp Technician handles technical tasks like installation, maintenance, and troubleshooting. Both roles are essential in the telecom industry but differ in responsibilities and required credentials.

More about Dsp Operations Manager jobs
What cities are hiring for Dsp Operations Manager jobs? Cities with the most Dsp Operations Manager job openings:
What states have the most Dsp Operations Manager jobs? States with the most job openings for Dsp Operations Manager jobs include:
What job categories do people searching Dsp Operations Manager jobs look for? The top searched job categories for Dsp Operations Manager jobs are:
Dsp Operations Manager jobs near you
Infographic showing various Dsp Operations Manager job openings in the United States as of May 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $73,186 per year, or $35.2 per hour.

DMI7 - 1PRI - Amazon DSP Operations Manager

Principal Delivery LLC

West Palm Beach, FL

Full-time

Posted 21 days ago

Job description

Operations Manager Principal Delivery, LLC

Location: West Palm Beach, FL

Pay: Competitive (based on experience) + performance-based bonuses


Position Overview:

Principal Delivery is seeking a driven and experienced Operations Manager to lead daily operations, oversee performance, and ensure execution across all areas of the business. This role is responsible for managing fleet readiness, vendor coordination, and overall DSP performance while leading the dispatch team and supporting hiring efforts.

This is a leadership role for someone who thrives in a fast-paced environment, takes ownership, and can drive results through people and process.


Key Responsibilities:

  • Oversee daily operations and ensure successful route execution
  • Own fleet readiness, vehicle availability, and uptime
  • Manage all vendor relationships (insurance, dealerships, maintenance, rentals, phone providers)
  • Drive DSP scorecard performance and implement action plans for improvement
  • Lead and develop Dispatch team to ensure strong in-day execution
  • Conduct interviews and support hiring decisions
  • Identify operational risks and implement corrective actions
  • Partner with station leadership on volume planning, reliability, and performance
  • Follow up on accidents/incidents and manage resolution as needed


Qualifications:

  • Leadership experience in operations, logistics, or a similar fast-paced environment
  • Strong problem-solving and decision-making skills
  • Ability to manage multiple priorities and perform under pressure
  • Excellent communication and leadership skills
  • Experience managing teams and driving performance
  • Comfortable working with data, metrics, and performance tracking


Preferred Experience:

  • Amazon DSP or logistics experience
  • Fleet management or vendor coordination experience
  • Experience with driver management and route operations


What Were Looking For:

  • Strong ownership mindset
  • Accountability-driven leadership
  • Ability to lead from the front and develop others
  • High attention to detail with a focus on execution


Why Join Principal Delivery?

  • Opportunity to lead and grow within a high-performing DSP
  • Direct impact on operations and business performance
  • Performance-based incentives and growth opportunities