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Dsp Operations Manager Jobs (NOW HIRING)

EPIQ LOGISTICS LLC

Driver

Philadelphia, PA · On-site

$23.25 - $25/hr

We are seeking an experienced Amazon DSP Dispatcher to help manage daily delivery operations, support drivers in the field, and maintain strong performance across all routes. This role requires ...

GRVTY

DSP - Software Engineer

Reston, VA · Hybrid

$148K - $173K/yr

What Impact You'll Have Develop DSP software and methods within a novel architecture to provide ... Automate infrastructure and operational workflows using scripting and configuration management.

Burq, Inc.

Manager, Supply Strategy & Operations

DSP Relationship Management * Serve as the primary point of contact for key DSP partners, building trusted, long-term relationships with owner-operators and national account teams. * Negotiate ...

Grafton

Program Operations Manager

Winchester, VA

$63K - $90K/yr

Program Operations Manager Lead with Purpose -- and Make Every Home a Place of Growth and Care At ... Oversees the new employee training within the program provided by the Lead DSP * Monitors employee ...

Elwyn

Operations Manager, CLP

Vineland, NJ · On-site

$55K/yr

The Operations Manager develops, completes, and/or oversees the completion of required program ... support professional (DSP), if any, as well as other team members * Participating in the ...

Elwyn

Operations Manager, CLP

Vineland, NJ · On-site

The Operations Manager develops, completes, and/or oversees the completion of required program ... support professional (DSP), if any, as well as other team members * Participating in the ...

Elwyn

Operations Manager, CLP

Vineland, NJ · On-site

$55K/yr

The Operations Manager develops, completes, and/or oversees the completion of required program ... support professional (DSP), if any, as well as other team members * Participating in the ...

Elwyn

Operations Manager, CLP

Vineland, NJ

The Operations Manager develops, completes, and/or oversees the completion of required program ... support professional (DSP), if any, as well as other team members * Participating in the ...

Elwyn

Operations Manager, CLP

Vineland, NJ

The Operations Manager develops, completes, and/or oversees the completion of required program ... support professional (DSP), if any, as well as other team members * Participating in the ...

Elwyn

Operations Manager, CLP

Vineland, NJ

The Operations Manager develops, completes, and/or oversees the completion of required program ... support professional (DSP), if any, as well as other team members * Participating in the ...

Elwyn

Operations Manager, CLP

Milmay, NJ · On-site

$55K/yr

The Operations Manager develops, completes, and/or oversees the completion of required program ... support professional (DSP), if any, as well as other team members * Participating in the ...

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Dsp Operations Manager information

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$28K

$73.2K

$119K

How much do dsp operations manager jobs pay per year?

As of Jul 11, 2026, the average yearly pay for dsp operations manager in the United States is $73,186.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $91,500.00 per year, depending on experience, location, and employer.

What is the difference between Dsp Operations Manager vs Dsp Technician?

AspectDsp Operations ManagerDsp Technician
CredentialsTypically requires a bachelor's degree in engineering, telecommunications, or related field; certifications like Cisco or CompTIA are commonUsually requires technical certifications or associate degrees in electronics or telecommunications
Work EnvironmentOversees multiple sites, manages teams, and handles strategic planningWorks hands-on with equipment, performs maintenance and troubleshooting
Employer & Industry UsageEmployed by telecom companies, network providers, and large ISPsEmployed by telecom companies, network service providers, and installation firms

The Dsp Operations Manager focuses on overseeing operations, managing teams, and strategic planning, while the Dsp Technician handles technical tasks like installation, maintenance, and troubleshooting. Both roles are essential in the telecom industry but differ in responsibilities and required credentials.

What are some common challenges faced by DSP Operations Managers in managing multiple delivery routes and teams?

DSP Operations Managers often navigate the complexities of coordinating multiple delivery routes, ensuring timely dispatches, and balancing workforce schedules. A key challenge is adapting to fluctuating package volumes while maintaining high delivery performance and safety standards. Managers also focus on fostering teamwork among drivers and support staff, addressing logistical issues in real time, and implementing process improvements in a fast-paced environment. Effective communication and problem-solving skills are essential to overcome these challenges and deliver consistent operational results.

What are the key skills and qualifications needed to thrive as a DSP Operations Manager, and why are they important?

To thrive as a DSP Operations Manager, you need strong leadership abilities, operational management experience, and familiarity with logistics or delivery service processes, often supported by a bachelor’s degree in business or a related field. Proficiency in route planning software, fleet management systems, and data analytics tools is typically required. Excellent communication, problem-solving skills, and the ability to motivate teams make someone stand out in this position. These skills and qualities are crucial for ensuring efficient operations, meeting delivery targets, and maintaining high standards of service and safety.

What are DSP Operations Managers?

DSP Operations Managers oversee the daily operations of Delivery Service Partners (DSPs), usually within logistics companies like Amazon. They are responsible for managing delivery teams, optimizing delivery routes, ensuring safety and compliance, and meeting performance targets. Their role is crucial in coordinating between the company and contracted delivery providers to ensure efficient and timely package deliveries. They also handle staffing, training, and problem-solving to address any operational issues that arise.
More about Dsp Operations Manager jobs
What cities are hiring for Dsp Operations Manager jobs? Cities with the most Dsp Operations Manager job openings:
What states have the most Dsp Operations Manager jobs? States with the most job openings for Dsp Operations Manager jobs include:
What job categories do people searching Dsp Operations Manager jobs look for? The top searched job categories for Dsp Operations Manager jobs are:
Dsp Operations Manager jobs near you
Infographic showing various Dsp Operations Manager job openings in the United States as of July 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $73,186 per year, or $35.2 per hour.

Driver

EPIQ LOGISTICS LLC

Philadelphia, PA • On-site

$23.25 - $25/hr

Full-time

Medical, PTO

Posted 18 days ago

Job description

Pay: $23.25–$24.00 per hour


## Job Description


EPIQ Logistics is an Amazon Delivery Service Partner focused on delivering safe, dependable, and efficient service every day. We are seeking an experienced Amazon DSP Dispatcher to help manage daily delivery operations, support drivers in the field, and maintain strong performance across all routes.


This role requires someone who understands Amazon DSP operations, can work well under pressure, and is comfortable using dispatch systems to monitor progress, solve problems, and keep the team moving throughout the day.


## Position Overview


The DSP Dispatcher is responsible for coordinating daily route activity from launch through completion. This includes preparing for dispatch, monitoring drivers, responding to issues in real time, coordinating rescues, communicating with leadership, and helping ensure routes are completed safely and on schedule.


The ideal candidate is a strong communicator, dependable team leader, and quick problem-solver who can balance driver support, operational needs, and performance expectations in a fast-paced delivery environment.


## Key Responsibilities


Lead daily dispatch operations and support successful route launches

Monitor driver progress, route status, and delivery completion using Cortex

Provide real-time assistance to drivers with rescues, route reassignments, troubleshooting, and delivery-related questions

Track key Amazon performance metrics, including DCR, POD, EOC, safety, and on-time dispatch

Plan and coordinate rescues to help drivers stay on pace and complete routes efficiently

Adjust routes, assignments, and support plans based on operational needs throughout the day

Communicate clearly with Amazon OTR leadership, management, and drivers regarding daily performance and route updates

Ensure all operations follow company policies, safety procedures, and Amazon standards

Support driver coaching, accountability, and performance improvement when needed

Help resolve daily operational challenges quickly and professionally

Maintain accurate records and assist with performance tracking and reporting


## Requirements


Previous Amazon DSP dispatch experience is required

Strong understanding of Amazon Flex, Cortex, dispatch tools, and delivery performance metrics

Excellent communication, leadership, and organizational skills

Ability to manage multiple responsibilities in a fast-paced delivery operation

Strong problem-solving skills and the ability to make quick, confident decisions

Professional and calm approach when handling driver issues or operational changes

Weekend availability and schedule flexibility

Comfortable using computers, tracking data, monitoring route performance, and working with spreadsheets or dispatch systems

Ability to motivate drivers, promote accountability, and contribute to a positive team environment


## Compensation & Benefits


Hourly pay of $23.25–$24.00 per hour

Performance-based bonus opportunities

Paid time off

Health insurance, if applicable

Opportunities for advancement within the company


Job Types: Full-time, Part-time


Work Location: In person