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Business Operations Associate Analyst Jobs in Florida

Benefits Operations Analyst I The Benefits Billing Recon and Eligibility team is responsible for a ... Train new associates and cross train team members to ensure the proper backups are in place for ...

Benefits Operations Analyst I The Benefits Billing Recon and Eligibility team is responsible for a ... Train new associates and cross train team members to ensure the proper backups are in place for ...

... analysis, and reporting within large-scale power generation and EPC projects. The role is ideal for a student pursuing a career in project management, engineering, or business operations who is ...

Job Summary The Operations Associate with The Restaurant Store is responsible for assisting the ... Demonstrated knowledge of our business model and a strong work ethic * Basic customer service ...

Job Summary The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service to external customers as well as corporate and field office employees. The BOA is ...

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Business Operations Associate Analyst information

What is a business operations associate analyst?

Business Operations Associate Analysts are professionals who support the daily operations of a company by analyzing processes, identifying areas for improvement, and helping to implement solutions. They gather and interpret data to streamline workflows, improve efficiency, and ensure that business goals are met. Often, they collaborate with various departments to optimize operational strategies and support decision-making. This role requires strong analytical, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a business operations associate analyst?

To thrive as a Business Operations Associate Analyst, you need strong analytical abilities, attention to detail, and a bachelor's degree in business, finance, or a related field. Familiarity with data analysis tools such as Excel, SQL, and ERP systems, as well as process management software, is typically required. Excellent communication, problem-solving skills, and adaptability help you collaborate effectively and drive process improvements. These skills ensure accurate operational analysis, effective cross-functional teamwork, and the delivery of actionable insights that support organizational goals.

What are some common challenges faced by business operations associate analysts when streamlining processes across multiple departments?

Business Operations Associate Analysts often encounter challenges such as navigating varying priorities among departments, managing conflicting deadlines, and aligning diverse teams on standardized procedures. Effective communication and stakeholder management are essential to successfully implement process improvements and ensure buy-in from all involved parties. Additionally, analysts must be adaptable and detail-oriented, as they frequently work with large datasets and must identify actionable insights that balance efficiency with organizational goals.

What is the difference between Business Operations Associate Analyst vs Business Analyst?

AspectBusiness Operations Associate AnalystBusiness Analyst
Required CredentialsBachelor's degree in Business, Finance, or related field; some roles may require certifications like CAPM or Six SigmaBachelor's degree in Business, Economics, or related; certifications like CBAP or PMI-PBA are common
Work EnvironmentCorporate offices, cross-functional teams, focus on operational efficiencyCorporate or consulting settings, focus on process improvement and requirements gathering
Employer & Industry UsageUsed across industries like finance, tech, healthcare for operational supportCommon in consulting, finance, and tech for analyzing business needs and solutions

The Business Operations Associate Analyst and Business Analyst roles share similar educational backgrounds and work environments, often overlapping in industry usage. However, Business Operations Associate Analysts tend to focus more on supporting operational processes, while Business Analysts emphasize analyzing business needs and recommending solutions.

What are popular job titles related to Business Operations Associate Analyst jobs in Florida?

For Business Operations Associate Analyst jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Business Operations Associate Analyst jobs in Florida look for?

The top searched job categories for Business Operations Associate Analyst jobs in Florida are:

What cities in Florida are hiring for Business Operations Associate Analyst jobs?

Cities in Florida with the most Business Operations Associate Analyst job openings:

Infographic showing various Business Operations Associate Analyst job openings in Florida as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Business Operations Analyst

ADP

Miami, FL • On-site

Full-time

Re-posted 2 days ago


Job description

Benefits Operations Analyst I

The Benefits Billing Recon and Eligibility team is responsible for a number of operational tasks for ADP Totalsource. The department's responsibilities include client billing, carrier payments and the associated reconciliation and adjustment processes, equaling $3 billion per year. In addition to these tasks, the team serves as the first line of communication for Totalsource's carrier partners, the internal service teams, and the accounting department. Another main area of focus is the transferring of accurate and timely eligibility information between ADP systems and our carrier partner systems. Eligibility related responsibilities include the administration of the Electronic Data Interface process and the research/management of eligibility discrepancy reports. Members on the team are responsible for proactively identifying issues to internal processes and vetting out solutions to maximize efficiencies and minimize risks.

  • Carrier Reconciliation & Payment: Conduct monthly carrier reconciliations of assigned carriers. Average monthly carrier payments valued at $3 billion on an annualized basis. Monitor carrier activity to ensure that reconciliation files are received or sent on a timely basis. Perform eligibility data reconciliation. Create, maintain and modify queries needed to reconcile eligibility data. Create error files to send to regions and/or carriers. Research error files. If carrier system access is available, terminate all identified terminations that have appeared as a discrepancy. Maintain reconciliation files. When dealing with Paid as Billed carriers, incorporate and manage the Net Zero reconciliation process.
  • Client Billing: Ensure Client Benefit Billing processes are completed timely and accurately as well as prepare and deliver monthly ACH file. Average monthly client billing is valued at $250 million. Identify and communicate billing errors to carriers and internal partners. Ensure all recon and corrections have been made prior to the subsequent billing runs. Oversee the timely and correct auditing of benefit adjustments. Prepare monthly billing reconciliation files and journal entry worksheets. Prepare files and reports needed for reclassification of expenses.
  • WSE Eligibility: Manage eligibility communications between carriers and internal partners. Assist benefit service team with diagnosing and solving eligibility issues. Run the weekly EDI process and resolve any transmission failures. Actively work and manage the discrepancy report reconciliation process between processes. Monitor the workflow of electronic eligibility interfaces from creation to carrier receipt.
  • Field Support & Training: Acts as the liaison between Benefits Billing & Reconciliation and the service teams for billing and adjustment related questions. Train new associates and cross train team members to ensure the proper backups are in place for each department function.
  • Process Improvement: Leads technology projects to automate systems and improve processes. Troubleshoots and resolves problems, explores opportunities for enhancements and improvements to existing Client-related benefit billing reports, and financial reporting tools.
  • Bachelor's Degree (or equivalent in education and experience) Preferred
  • Microsoft Office proficiency with focus on Excel
  • 1-2 years of directly related experience. Prior experience related to data analysis and information management of large sets of data are preferred. Also relevant are roles related to Accounting and Finance.

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About ADP

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We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

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