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Business Crm Jobs (NOW HIRING)

Position Summary The CRM Business Director will serve as the business-facing owner for ISC2's Salesforce CRM ecosystem, bridging business strategy and technical execution to ensure the platform ...

They want to hire an experienced Customer Relationship Manager to manage and grow a $1.2mm book of business that consists of a variety of clients to include HOA's, Multifamily and Commercial ...

About the jobLEMOINE, a Great Place to Work ® -Certified company, seeks a data-driven CRM Manager to transform how we leverage our CRM and drive business growth. You'll operate at the intersection ...

Experienced in Microsoft Dynamics 365 CRM? This newly created Direct Hire role in Irving, Texas offers the opportunity to support and improve business processes through technology. Apply now! Company ...

About the job LEMOINE, a Great Place to Work ® -Certified company, seeks a data-driven CRM Manager to transform how we leverage our CRM and drive business growth. You'll operate at the intersection ...

CRM Administrator

Overland Park, KS · Hybrid

$43.27 - $57.70/hr

Translate business needs into scalable system solutions * Support CRM users through training, onboarding, troubleshooting, and ongoing support * Manage Google Workspace administration, including user ...

This position is shared across the portfolio and is charged to deliver sound CRM strategy and identify ways to demonstrably add value to our clients' business in support of their business goals: · ...

CRM, Administrator

Washington, DC · On-site

$70K - $75K/yr

This role is responsible for supporting and enhancing our CRM environment, while maintaining data accuracy and consistency across key business teams. The Nationals are a military-friendly ...

Position DescriptionThe CRM Business Analyst (HubSpot & Analytics) is responsible for managing, optimizing, and analyzing Worldwide Electric Corporation's CRM platform to support data-driven decision ...

... media, CRM management and helping coordinate campaigns with Lotto.com's media agency, creative ... business goalsOperation of various systems - for campaign execution and monitoringInterpret data ...

Position Summary The CRM Manager supports Holley's Customer 360 vision by executing the hands on work required to build, maintain, and optimize CRM programs in HubSpot. This role focuses on daily ...

CRM Administrator

San Antonio, TX · On-site

$45K - $55K/yr

CRM Administrator - Titan Factory Direct???? Location: San Antonio, TX (On-site with future hybrid ... support business performance.As part of our operations and sales support team, you'll manage ...

CRM Administrator

San Antonio, TX · Hybrid

$45K - $55K/yr

Bachelor's degree in Business, Information Systems , or related field * Proven experience managing CRM platforms (Zoho preferred) * Strong analytical and troubleshooting skills * Excellent written ...

Our end-to-end Business Process as a Service (BPaaS) solutions support complex, high-value ... SAP CRM- Service Modules Location: Santa Clara, CA Duration: Long Term Description: At least 7 to 9 ...

Redmond, WA Duration: Full Time and Contract Experienced in developing and maintaining MS Dynamics CRM 2016 business solutions with 2+ years of experience. Experienced configuring the application to ...

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Business Crm information

See salary details

$30

$51

$66

How much do business crm jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for business crm in the United States is $51.56, according to ZipRecruiter salary data. Most workers in this role earn between $40.38 and $61.54 per hour, depending on experience, location, and employer.

What is the difference between Business Crm vs Business Analyst?

AspectBusiness CrmBusiness Analyst
Required CredentialsCRM certifications, sales or marketing experienceBusiness analysis certifications, degree in business or related field
Work EnvironmentSales, marketing, customer service teamsProject teams, management, strategic planning
Employer & Industry UsageRetail, finance, tech companiesConsulting firms, corporate sectors, IT projects
Common Search & ComparisonCustomer relationship management rolesBusiness process improvement roles

The main difference is that Business Crm focuses on managing customer relationships and sales processes using CRM tools, while Business Analyst concentrates on analyzing business needs and recommending solutions. Both roles require strong communication skills but serve different functions within organizations.

Is business CRM a good career?

A career in business CRM involves managing customer relationships using tools like CRM software and data analysis. It offers opportunities in sales, marketing, and customer support, often requiring skills in communication, technical proficiency, and certifications such as Salesforce or HubSpot. The field is growing as companies increasingly focus on customer experience and data-driven strategies.

What do business CRM jobs do?

Business CRM jobs involve managing customer relationships using Customer Relationship Management (CRM) software to improve sales, marketing, and customer service processes. Roles may include data analysis, system administration, and developing strategies to enhance customer engagement. Strong communication skills and familiarity with CRM tools like Salesforce or HubSpot are often required.

What does a Business CRM do for business?

A Business CRM (Customer Relationship Management) professional manages and analyzes customer data to improve relationships, sales, and marketing strategies. They often work with CRM software tools to streamline communication, track customer interactions, and support business growth efforts.
More about Business Crm jobs
Infographic showing various Business Crm job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $107,235 per year, or $51.6 per hour.

Customer Relationship Management (CRM) Manager

Medina, MN • On-site

Rockler
Retail • 201 - 500 employees

$95K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Join the Rockler Woodworking Family!
Are you passionate about woodworking or DIY projects? Do you thrive on helping others turn their creative visions into reality? Look no further! Join the Rockler family, a dynamic and innovative company dedicated to empowering woodworkers and do-it-yourselfers with top-notch products, education, and advice. Learn more about our company at www.rockler.com
Why Rockler?
Be part of a family-owned business that cherishes its customers and employees alike.
Join an industry leader committed to providing the most innovative products, ideas, and education to woodworking enthusiasts.
Embrace a culture that values teamwork, creativity, and a genuine passion for craftsmanship.
Summary of Position
The CRM (Customer Relationship Management) Manager leads Rockler's CRM and Data team, owning the Salesforce CRM platform and overseeing a Data Analyst to drive customer intelligence, audience strategy, lifecycle marketing, and customer engagement. This role is responsible for developing CRM strategies that increase customer retention, repeat purchases, and customer lifetime value through data-driven marketing and personalized customer experiences.
The CRM Manager owns customer audience segmentation, lifecycle marketing automation, and reporting while ensuring the integrity of Rockler's customer data across key systems. This individual serves as the subject matter expert for Salesforce CRM, customer data governance, promotional discounts, reward cards, gift cards, and coupon execution. In partnership with Marketing, Merchandising, Ecommerce, and IT, the CRM Manager delivers actionable customer insights, governs CRM best practices, and helps shape strategies that improve marketing effectiveness and business performance.
Major Areas of Accountability
CRM Strategy & Leadership
  • Lead and manage the CRM and Data team, including direct oversight of a Data Analyst, fostering a collaborative, customer-focused, and insight-driven culture.
  • Own the Salesforce CRM platform, serving as the strategic lead for platform configuration, data governance, roadmap development, and ongoing optimization.
  • Develop CRM strategies that improve customer acquisition, engagement, retention, loyalty, and customer lifetime value.
  • Partner cross-functionally with Marketing, Ecommerce, Merchandising, Creative, IT, and Retail Operations to deliver coordinated customer experiences across channels.

Customer Lifecycle & Personalization
  • Develop customer segmentation strategies and manage audiences within Salesforce to enable highly targeted communications across email, direct mail, SMS, and other marketing channels.
  • Design, build, optimize, and maintain customer lifecycle journeys, including welcome, post-purchase, loyalty, promotional, win-back, and other automated customer communications.
  • Develop personalized customer experiences using behavioral, transactional, demographic, and engagement data.
  • Lead ongoing testing and optimization of customer audiences, messaging, timing, offers, and lifecycle journeys to improve campaign performance and customer engagement.

Analytics & Customer Insights
  • Lead CRM analytics efforts by partnering with the Data Analyst to develop reporting frameworks, customer KPIs, dashboards, and actionable business insights.
  • Own, execute, analyze, and communicate the results and trends of Net Promoter Score (NPS) and Customer-First Interaction Tracking (CFIT) programs.
  • Govern the marketing customer database, ensuring data quality, segmentation accuracy, customer integrity, and meaningful reporting.
  • Translate customer behavior and campaign performance into actionable recommendations that improve marketing effectiveness and support strategic business decisions.

Promotions & CRM Governance
  • Serve as the subject matter expert (SME) for promotional discounts, coupon codes, reward cards, and gift card execution processes.
  • Ensure promotional pricing, discounts, offers, and related marketing communications are executed accurately across all marketing channels.
  • Maintain D365 documentation and standard operating procedures (SOPs) supporting promotional execution, rewards programs, and gift card processes.

Troubleshoot D365-related issues and support testing for system upgrades and enhancements.
Requirements For Position
Required Qualifications
  • Bachelor's degree in Marketing, Business, Analytics, or a related field, or equivalent professional experience.
  • Minimum of 5-7 years of experience in CRM, customer marketing, marketing technology, or database marketing within a complex multi-channel retail and/or eCommerce environment.
  • Strong understanding of customer data, segmentation strategies, lifecycle marketing, personalization, and CRM best practices.
  • Demonstrated ability to use customer insights, KPIs, and analytics to develop strategic recommendations and improve business performance.
  • Experience contributing to marketing strategy, process development, and continuous improvement initiatives.
  • Strong project management, communication, and cross-functional collaboration skills.
  • Full-time position with Hybrid to Fully remote options available

Preferred Qualifications
  • Hands-on experience with Salesforce Data Cloud or a comparable enterprise CRM.
  • Experience managing or mentoring direct reports and developing high-performing teams.
  • Experience with customer lifecycle marketing, loyalty programs, and marketing automation.
  • Experience with retail and/or eCommerce customer marketing.
  • Experience using analytics and reporting platforms such as Power BI, Tableau, GA4, or similar business intelligence tools.
  • Working knowledge of SQL or experience partnering closely with technical and data teams.

EMPLOYEE BENEFITS:
  • Generous employee discounts
  • Employee discount pricing from various manufacturers
  • Paid vacation & holidays
  • Medical, Dental, & Vision plans
  • 401K
  • A FUN PLACE TO WORK!

Rockler Companies is an Equal Opportunity Employer Committed to Inclusion and Diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.