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Business Application Support Analyst Jobs (NOW HIRING)

HNL Lab Medicine

Application Support Analyst I

Provides technical support to end users, team members, clients, and vendors by troubleshooting ... Ability to read, analyze, and interpret general business periodicals, professional journals ...

Health Network Laboratories, LLC

Provides technical support to end users, team members, clients, and vendors by troubleshooting ... Ability to read, analyze, and interpret general business periodicals, professional journals ...

NEOGOV

IT Application Support Analyst

San Marcos, TX · On-site

The IT Application Support Analyst is responsible for maintaining and enhancing the county ... Required : • Bachelor's Degree in business administration, computer science, accounting, finance ...

STAND 8

Lead Support Analyst

New York, NY · On-site

$1 - $60/hr

This position leads a team of Application Support Analysts responsible for ensuring operational continuity for systems that support content creation, broadcast scheduling, and corporate business ...

Fujifilm

Business Application Analyst

Bothell, WA · On-site

$80K - $100K/yr

Position Overview The Business Applications Analyst role offers an opportunity to shape the ... Apply best practices to contract management and support contract administrators globally. Knowledge ...

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Business Application Support Analyst information

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How much do business application support analyst jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for business application support analyst in the United States is $45.38, according to ZipRecruiter salary data. Most workers in this role earn between $35.82 and $51.92 per hour, depending on experience, location, and employer.

What does a business application support analyst do?

A Business Application Support Analyst is responsible for maintaining, troubleshooting, and optimizing software applications that support business processes. They act as a bridge between end-users and technical teams, ensuring that applications run smoothly and efficiently. Their duties often include resolving technical issues, providing user training, documenting system changes, and collaborating with developers to implement updates or enhancements. This role is essential for minimizing downtime and improving the productivity of business operations.

What are the key skills and qualifications needed to thrive as a business application support analyst?

To thrive as a Business Application Support Analyst, you need strong analytical skills, problem-solving abilities, and a foundational understanding of business processes, often supported by a degree in information technology or a related field. Familiarity with enterprise software such as ERP or CRM systems, ticketing platforms, and ITIL certification is typically required. Excellent communication, customer service orientation, and teamwork are vital soft skills for effectively assisting end-users and collaborating with technical teams. These skills and qualities ensure efficient issue resolution, minimize business disruption, and foster productive relationships across the organization.

How does a business application support analyst typically collaborate with other departments to resolve application issues?

Business Application Support Analysts work closely with teams across the organization, such as IT, operations, and end-users, to address and resolve application-related issues. They often act as a bridge between technical staff and business users, translating user requirements into actionable tasks for developers or IT specialists. Effective communication and problem-solving skills are essential, as analysts must gather information, coordinate troubleshooting efforts, and ensure timely resolution while minimizing disruption to business operations. Regular meetings, ticketing systems, and collaborative platforms are commonly used to track progress and maintain transparency.

What is the difference between Business Application Support Analyst vs Business Systems Analyst?

AspectBusiness Application Support AnalystBusiness Systems Analyst
CertificationsITIL, CompTIA, vendor-specific certificationsCBAP, CCBA, PMI-PBA
Work EnvironmentSupport teams, help desk, troubleshootingAnalysis, requirements gathering, process design
Employer & Industry UsageIT departments, software vendors, finance, healthcareBusiness units, consulting firms, technology companies

The Business Application Support Analyst primarily focuses on maintaining and troubleshooting existing business applications, ensuring smooth operation. In contrast, the Business Systems Analyst concentrates on analyzing business needs, gathering requirements, and designing solutions. Both roles often collaborate but serve different stages of the application lifecycle.

How much do business application support analysts make in the US?

Business Application Support Analysts in the US typically earn an average salary ranging from $60,000 to $85,000 annually, depending on experience, location, and certifications. Entry-level roles may start around $50,000, while experienced analysts with specialized skills can earn over $100,000. The role often requires knowledge of enterprise software, troubleshooting skills, and familiarity with tools like SQL or ERP systems.

What cities are hiring for Business Application Support Analyst jobs?

Cities with the most Business Application Support Analyst job openings:

What states have the most Business Application Support Analyst jobs?

States with the most job openings for Business Application Support Analyst jobs include:

What are popular job titles related to Business Application Support Analyst jobs?

For Business Application Support Analyst jobs, the most frequently searched job titles are:

Infographic showing various Business Application Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $94,399 per year, or $45.4 per hour.

Application Support Analyst PA25Q4ASJH047

Denver, CO • On-site

SS&C Technologies
Computer and Computer Peripheral Equipment and Software Wholesalers • 10K+ employees
Learn more about SS&C Technologiesexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

SS&C Technologies rating

7.7

Company rating: 7.7 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

Job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Application Support Analyst
Location: Denver, CO / Hybrid
About the Role
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Why Join SS&C
SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.
You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.
How You Will Make an Impact
  • Proactively monitor the production services.
  • Provide first-line support to Calastone's customers.
  • Assist in the creation of a knowledge base to mitigate the number of escalations to the second line team.
  • Work with the Client Delivery team to ensure that they have satisfied all pre-production checks/tests before they are released into production.
  • Work with the QA team on a rotational basis to assist with quality assurance cycles and to obtain pre-release knowledge of new releases.
  • Work with the UAT team to test new clients to approved standards during the onboarding process.
  • Work closely with internal project staff to ensure that all production requirements are flagged and dealt with during customer on-boarding, ensuring smooth transition into production and to enhance the customer's perception and experience of the Calastone service.
  • Work with, and communicate to, all customers and internal technical staff during implementations.
  • Deal with service incidents that arise and work to achieve a positive outcome in the shortest possible timeframe.
  • Maintain Calastone's reputation for high-quality service support and delivery.
  • Contribute to all aspects of general business improvement.

Required Experience
  • Minimum Bachelor's Degree in a relevant field.
  • Good technical background. Most desirable is experience with databases/SQL (ability to create and run own queries), MQ (any variant), SWIFT, ISO15022, ISO20022, FIX, XML, messaging authentication/certification techniques, and secure FTP environments.
  • Application support and operations in a client-facing, financial environment.
  • Experience of project delivery life-cycles, in accordance with industry best practice.
  • Knowledge of ITIL is beneficial.
  • Knowledge of Salesforce is an advantage

Person Specification
  • Ability to remain calm and focused under pressure, while supporting customers, colleagues, and partners to resolve service issues effectively.
  • Works well in a collaborative, multi-disciplinary environment.
  • Takes initiative and demonstrates accountability in their work.
  • Committed to delivering high-quality outcomes and continuous improvement.
  • Acts with professionalism, honesty, and integrity in all situations.
  • Demonstrates persistence in problem-solving and seeks to understand root causes.
  • Strong attention to detail.
  • Reflective and open to feedback, with a willingness to learn and grow.
  • Leads by example through actions and collaboration.
  • Able to contribute effectively in team discussions and adapt to different communication styles.
  • Open to flexible working arrangements, including shift patterns, with reasonable adjustments supported where needed.

Join SS&C, where innovation meets global opportunities. Click here to apply.
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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.
Actual base salary will vary based on several factors, including but not limited to relevant skills, prior experience, education, demonstrated performance, and geographic location.
Colorado: The expected base salary for the position is between 55,000 USD to 57,000 USD.
In addition, employees in this role may be eligible for consideration on an annual basis for a discretionary bonus and/or equity awards, such as restricted stock units or stock options, based upon individual and business performance at the company's discretion.
Applications will be accepted on an ongoing basis until the position is filled.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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About SS&C Technologies

Sourced by ZipRecruiter

SS&C Technologies is a prominent player in the software and IT services industry, specializing in investment and financial technologies. The company is headquartered in Windsor, Connecticut, USA, with the core mission to deliver advanced technology-driven solutions and software for the global financial services industry. SS&C Technologies was established in 1986, and since its inception, the company has grown immensely to offer a comprehensive portfolio of services that include fund administration, securities industry software, insurance and pension funds software, asset management, and trading and settlement services.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Windsor, CT, US

Year founded

1986

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