ZipRecruiter

Log In

1

Business Application Support Analyst Jobs (NOW HIRING)

RXinsider LTD.

Application Support Analyst

Hamilton, NJ · On-site

Application Support Analyst RevSpring provides patient engagement and revenue cycle management ... Business Support - Since this team member will be involved in a significant amount of the day-to ...

LibSys Inc

Application Support Analyst

Ann Arbor, MI · On-site

Application Support Analyst Location: Ann Arbor, MI Duration: 6+ Months Contract Must Have ... Identify improvements to applications, processes, and business logic to meet user needs and ...

Insperity

Application Support Analyst

New Orleans, LA

$65K - $80K/yr

Description & Requirements Application Support Analyst Liberty Bank is seeking an Application ... This role partners closely with business units, software vendors, and IT teams to provide technical ...

KWI

Application Support Analyst

Melville, NY · On-site

$25/hr

Application Support Analyst Department: Support Employment Type: Full Time Location: Melville, NY ... business impact, and the ability to convey complicated technical details to a clientele of non ...

NARFE

Application Support Analyst

Alexandria, VA · On-site

DESCRIPTION The Application Support Analyst will be a specialist with Association Management ... Assigns a numerical value to business functions so performance is assessed and compared over time. ...

33Floors

Application Support Analyst

Charlotte, NC · On-site

$50K/yr

Application Support Analyst Internal Title: Analyst, Support Location: Charlotte, NC Type ... Join 33Floors and become part of an international business that values collaboration, innovation ...

FleetPride, Inc.

Application Support Analyst

Dallas, TX · On-site

S. with some of the best and brightest people in the business! Partner with the best in the heavy ... The Application Support Analyst is a dedicated Level 2 Application Support professional responsible ...

Victaulic Company

... Application Support Analyst, supporting the Global Service Delivery & Release Manager with ... Manage M3 tickets in Easy Vista, including triage to the IMS team, coordination with business users ...

New

Oneida Innovations Group

NY · On-site

We are currently seeking an Application Support Analyst to join our team. This position will ... Works collaboratively with vendors and Business Clients to ensure that systems and business ...

next page

Showing results 1-20

All JobsTechnology JobsProject Management JobsSystems Analyst JobsBusiness Application Support Analyst Jobs

Business Application Support Analyst information

See salary details

$24

$45

$66

How much do business application support analyst jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for business application support analyst in the United States is $45.38, according to ZipRecruiter salary data. Most workers in this role earn between $35.82 and $51.92 per hour, depending on experience, location, and employer.

What does a business application support analyst do?

A Business Application Support Analyst is responsible for maintaining, troubleshooting, and optimizing software applications that support business processes. They act as a bridge between end-users and technical teams, ensuring that applications run smoothly and efficiently. Their duties often include resolving technical issues, providing user training, documenting system changes, and collaborating with developers to implement updates or enhancements. This role is essential for minimizing downtime and improving the productivity of business operations.

What are the key skills and qualifications needed to thrive as a business application support analyst?

To thrive as a Business Application Support Analyst, you need strong analytical skills, problem-solving abilities, and a foundational understanding of business processes, often supported by a degree in information technology or a related field. Familiarity with enterprise software such as ERP or CRM systems, ticketing platforms, and ITIL certification is typically required. Excellent communication, customer service orientation, and teamwork are vital soft skills for effectively assisting end-users and collaborating with technical teams. These skills and qualities ensure efficient issue resolution, minimize business disruption, and foster productive relationships across the organization.

How does a business application support analyst typically collaborate with other departments to resolve application issues?

Business Application Support Analysts work closely with teams across the organization, such as IT, operations, and end-users, to address and resolve application-related issues. They often act as a bridge between technical staff and business users, translating user requirements into actionable tasks for developers or IT specialists. Effective communication and problem-solving skills are essential, as analysts must gather information, coordinate troubleshooting efforts, and ensure timely resolution while minimizing disruption to business operations. Regular meetings, ticketing systems, and collaborative platforms are commonly used to track progress and maintain transparency.

What is the difference between Business Application Support Analyst vs Business Systems Analyst?

AspectBusiness Application Support AnalystBusiness Systems Analyst
CertificationsITIL, CompTIA, vendor-specific certificationsCBAP, CCBA, PMI-PBA
Work EnvironmentSupport teams, help desk, troubleshootingAnalysis, requirements gathering, process design
Employer & Industry UsageIT departments, software vendors, finance, healthcareBusiness units, consulting firms, technology companies

The Business Application Support Analyst primarily focuses on maintaining and troubleshooting existing business applications, ensuring smooth operation. In contrast, the Business Systems Analyst concentrates on analyzing business needs, gathering requirements, and designing solutions. Both roles often collaborate but serve different stages of the application lifecycle.

How much do business application support analysts make in the US?

Business Application Support Analysts in the US typically earn an average salary ranging from $60,000 to $85,000 annually, depending on experience, location, and certifications. Entry-level roles may start around $50,000, while experienced analysts with specialized skills can earn over $100,000. The role often requires knowledge of enterprise software, troubleshooting skills, and familiarity with tools like SQL or ERP systems.

What cities are hiring for Business Application Support Analyst jobs?

Cities with the most Business Application Support Analyst job openings:

What states have the most Business Application Support Analyst jobs?

States with the most job openings for Business Application Support Analyst jobs include:

What are popular job titles related to Business Application Support Analyst jobs?

For Business Application Support Analyst jobs, the most frequently searched job titles are:

Infographic showing various Business Application Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $94,399 per year, or $45.4 per hour.

Business Application Support Analyst

Minneapolis, MN • On-site

ECMC Group, Inc.
Education Programs Administration • 1 - 5K employees
Learn more about ECMC Group, Inc.external

$80K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

ECMC Group is a nonprofit corporation focused on helping students succeed. Headquartered in Minneapolis, ECMC Group and its family of companies provide financial tools and services, as well as funding for innovative programs to help students achieve their academic and professional goals.
Job Summary:
The Business Application Support Analyst supports and optimizes the commercial applications that enable ECMC Group's business operations. This role is well suited for a technically curious, service-oriented professional who values collaboration and delivers reliable, high-quality application support. Working closely with integration, infrastructure and desktop support partners, the analyst ensures application availability, resolves end-user issues and contributes to continuous improvement of enterprise software capabilities. This role serves as a key connection between technology solutions and business outcomes.
Essential Duties and Responsibilities:
  • Monitors and supports the daily operation of commercial, off-the-shelf business applications to ensure availability, performance and reliable service delivery.
  • Responds to and resolves application-related inquiries and issues from end users with a strong focus on customer service and timely resolution.
  • Collaborates with integration, infrastructure and desktop support partners to troubleshoot issues, implement fixes and support application enhancements or upgrades.
  • Develops working knowledge of new and existing applications, and leverages system capabilities to support business needs and improve usability.
  • Communicates clearly with end users, leaders and business partners through active listening, thoughtful questioning and effective knowledge sharing.
  • Identifies opportunities to improve application usage, stability and efficiency and contributes ideas that enhance business outcomes through technology.
  • Supports documentation, knowledge sharing and standard support practices to improve consistency and team effectiveness.
  • Performs other duties and responsibilities as assigned.

Required Qualifications:
  • Bachelor's degree in information technology, computer science, business administration or an additional 2 years of experience in lieu of degree
  • 3+ years of experience in business application support, service desk or system administration
  • Experience communicating effectively with end users, leaders and cross-functional partners
  • Proficiency with Windows operating systems and Microsoft Office tools
  • Experience problem-solving, analyzing issues and recommending practical solutions

Preferred Qualifications:
  • Experience supporting enterprise applications such as Salesforce, Affinity, Notion, Fluxx, SharePoint, Teams or Power Automate
  • Experience with scripting or automation using tools such as JavaScript, PowerShell or Python

The pay range for this position is $80,000-$90,000. Actual compensation may vary based on factors such as relevant experience, peer and market benchmarks, and geographic location.
This position is classified as hybrid Monday - Wednesday and requires attendance in Minneapolis, MN.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ECMC Group also provides a comprehensive benefits package:
  • Health & wellness benefits: Medical, dental, and vision insurance plan options, with a generous employer subsidy. Company paid life & disability insurance, pre-tax flexible spending accounts and robust wellness programs.
  • Financial benefits: Generous 401(k) plan with a company match up to 6% and additional discretionary contribution potential, holiday time off, paid time off accrual starting at 20 days/year and commuter subsidy.
  • Education benefits: Tuition reimbursement up to $10,500/year for approved programs and student loan payment reimbursement up to $4,800/year. Up to $5,250 of qualifying education benefits can be reimbursed pre-tax.

Apply