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Business Application Support Analyst Jobs (NOW HIRING)

Rbfcu

IT Application Support Analyst

San Antonio, TX · On-site +1

... business users depend on. This position also supports various systems implementations and configuration as necessary. The IT Application Support Analyst exhibits creativity in issue resolution and ...

RBFCU Insurance Agency LLC

WI · On-site

... n Support Analyst to join our amazing IT Application Support team! IT Application Support Analyst ... business users depend on. This position also supports various systems implementations and ...

New

SEKO Logistics

$58K - $84K/yr

About SEKO SEKO started out in business in 1976, operating out of a single Chicago office. Since ... Provide SOPs to Service Desk personnel to prevent escalation of issues to the application support ...

New

Sonsoft Inc

AVANTE APPLICATION SUPPORT ANALYST

OR · On-site +1

You contribute to a business and technical blueprint and customize the respective Software Package ... Application Support Analyst, senior consultant. Additional Information ** U.S. Citizens and those ...

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Business Application Support Analyst information

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How much do business application support analyst jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for business application support analyst in the United States is $45.38, according to ZipRecruiter salary data. Most workers in this role earn between $35.82 and $51.92 per hour, depending on experience, location, and employer.

What does a business application support analyst do?

A Business Application Support Analyst is responsible for maintaining, troubleshooting, and optimizing software applications that support business processes. They act as a bridge between end-users and technical teams, ensuring that applications run smoothly and efficiently. Their duties often include resolving technical issues, providing user training, documenting system changes, and collaborating with developers to implement updates or enhancements. This role is essential for minimizing downtime and improving the productivity of business operations.

What are the key skills and qualifications needed to thrive as a business application support analyst?

To thrive as a Business Application Support Analyst, you need strong analytical skills, problem-solving abilities, and a foundational understanding of business processes, often supported by a degree in information technology or a related field. Familiarity with enterprise software such as ERP or CRM systems, ticketing platforms, and ITIL certification is typically required. Excellent communication, customer service orientation, and teamwork are vital soft skills for effectively assisting end-users and collaborating with technical teams. These skills and qualities ensure efficient issue resolution, minimize business disruption, and foster productive relationships across the organization.

How does a business application support analyst typically collaborate with other departments to resolve application issues?

Business Application Support Analysts work closely with teams across the organization, such as IT, operations, and end-users, to address and resolve application-related issues. They often act as a bridge between technical staff and business users, translating user requirements into actionable tasks for developers or IT specialists. Effective communication and problem-solving skills are essential, as analysts must gather information, coordinate troubleshooting efforts, and ensure timely resolution while minimizing disruption to business operations. Regular meetings, ticketing systems, and collaborative platforms are commonly used to track progress and maintain transparency.

What is the difference between Business Application Support Analyst vs Business Systems Analyst?

AspectBusiness Application Support AnalystBusiness Systems Analyst
CertificationsITIL, CompTIA, vendor-specific certificationsCBAP, CCBA, PMI-PBA
Work EnvironmentSupport teams, help desk, troubleshootingAnalysis, requirements gathering, process design
Employer & Industry UsageIT departments, software vendors, finance, healthcareBusiness units, consulting firms, technology companies

The Business Application Support Analyst primarily focuses on maintaining and troubleshooting existing business applications, ensuring smooth operation. In contrast, the Business Systems Analyst concentrates on analyzing business needs, gathering requirements, and designing solutions. Both roles often collaborate but serve different stages of the application lifecycle.

How much do business application support analysts make in the US?

Business Application Support Analysts in the US typically earn an average salary ranging from $60,000 to $85,000 annually, depending on experience, location, and certifications. Entry-level roles may start around $50,000, while experienced analysts with specialized skills can earn over $100,000. The role often requires knowledge of enterprise software, troubleshooting skills, and familiarity with tools like SQL or ERP systems.

What cities are hiring for Business Application Support Analyst jobs?

Cities with the most Business Application Support Analyst job openings:

What states have the most Business Application Support Analyst jobs?

States with the most job openings for Business Application Support Analyst jobs include:

What are popular job titles related to Business Application Support Analyst jobs?

For Business Application Support Analyst jobs, the most frequently searched job titles are:

Infographic showing various Business Application Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $94,399 per year, or $45.4 per hour.

Business Application Support Engineer Intern

Birmingham, AL • On-site

Genuine Parts Company
Retail • 10K+ employees
Learn more about Genuine Parts Companyexternal

$14 - $18/hr

Full-time

Posted 10 days ago

Genuine Parts Company rating

7.3

Company rating: 7.3 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

Job description

Business Application Support Engineer Intern
Motion Industries, a leading industrial distribution company, is seeking a driven BA Support Engineer Intern to join our dynamic Business Applications Support team. This internship offers an incredible opportunity to gain hands-on experience in ITIL, IT service management, and application support-working alongside seasoned engineers who ensure seamless business operations every day.
Jump in, gain real-world experience, and accelerate your IT career to new heights!
This position will be based in Birmingham, AL. Interns will be onsite at the Birmingham headquarters.
Responsibilities
  • Participate and gain understanding of application support processes.

  • Engage in stakeholder communication. Identify and escalate technical bottlenecks to the appropriate teams.

  • Support the resolution of application incidents, working to meet service level agreements.

  • Use ITSM tools, such as ServiceNow.

  • Use GenAI tools to perform application/code troubleshooting, testing, and monitoring.

  • Assist with the creation and maintenance of user guides and support documentation.

  • Work on small enhancements or minor application fixes as part of learning exercises.

  • Use low/no code platforms to automate processes and standardize technology solutions.

  • Shadow and learn from senior support engineers in deploying, maintaining, and managing applications.

Qualifications & Experience
  • Working on a BS degree computer science, Information Technology, or a related field.

  • Basic understanding or coursework related to IT, software applications, or supply chain processes is a plus.

  • Interest in learning application support and IT service management practices.

  • Good problem-solving skills with a willingness to learn and adapt.

  • Basic knowledge of scripting, SQL, or programming languages is a plus but not mandatory.

  • Strong communication skills.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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