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Brokerage Operations Representative Jobs (NOW HIRING)

KCH Transportation

Carrier Operations Rep

Chattanooga, TN · On-site

$40K - $45K/yr

As a Top 100 U.S. freight brokerage, we partner with customers of all sizes, from growing ... The Carrier Operations Representative is responsible for managing and growing carrier relationships ...

Hines

Operations Representative

Houston, TX

Operations Representative When you join Hines, you will embark on a career journey fueled by vision ... Work closely with selected broker dealer back offices and custodial relationships by being the ...

Hines

Operations Representative

Houston, TX · On-site

Responsibilities As a Operations Representative with Hines, you will be responsible for providing ... Work closely with selected broker dealer back offices and custodial relationships by being the ...

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Brokerage Operations Representative information

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How much do brokerage operations representative jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for brokerage operations representative in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.28 per hour, depending on experience, location, and employer.

What are some common challenges faced by Brokerage Operations Representatives, and how can they be navigated?

Brokerage Operations Representatives often encounter challenges such as managing high transaction volumes, ensuring compliance with regulatory requirements, and resolving discrepancies in trade settlements. Staying organized, maintaining attention to detail, and proactively communicating with team members and external partners are key strategies for addressing these obstacles. Utilizing up-to-date financial software and participating in ongoing training can also help representatives keep pace with industry changes and deliver accurate, timely service.

What are the key skills and qualifications needed to thrive as a Brokerage Operations Representative, and why are they important?

To thrive as a Brokerage Operations Representative, you need a solid understanding of financial markets, securities processing, and operational procedures, often supported by a bachelor's degree in finance or related fields. Familiarity with brokerage platforms, trade settlement systems, and regulatory compliance tools such as Bloomberg or DTCC is typically required. Strong attention to detail, problem-solving abilities, and effective communication are critical soft skills for handling transactions and client inquiries. These skills ensure accurate, efficient processing and regulatory compliance, which are vital for maintaining trust and smooth operations in brokerage environments.

What does a Brokerage Operations Representative do?

A Brokerage Operations Representative is responsible for supporting the day-to-day operations of a brokerage firm. Their main duties include processing trade transactions, ensuring regulatory compliance, reconciling accounts, and assisting clients with account-related inquiries. They play a critical role in making sure all trades and settlements are executed smoothly and accurately, minimizing errors and risks. Additionally, they may liaise with other departments to resolve issues and improve operational efficiency.

What is the difference between Brokerage Operations Representative vs Brokerage Associate?

AspectBrokerage Operations RepresentativeBrokerage Associate
Required CredentialsHigh school diploma or equivalent; some roles may require FINRA licensesHigh school diploma; some roles may require FINRA licenses or certifications
Work EnvironmentOffice setting, supporting operational functionsOffice environment, client-facing or support roles within brokerage firms
Employer & Industry UsageFinancial services firms, brokerage companiesBrokerage firms, financial institutions
Common Search & Comparison IntentUnderstanding operational roles in brokeragesEntry-level or support roles in brokerage firms

The Brokerage Operations Representative primarily handles operational tasks such as trade processing, account maintenance, and compliance support within brokerage firms. The Brokerage Associate often performs similar functions but may also have client interaction responsibilities. Both roles require similar credentials and work environments, making them closely related in the financial services industry.

More about Brokerage Operations Representative jobs
What states have the most Brokerage Operations Representative jobs? States with the most job openings for Brokerage Operations Representative jobs include:
What job categories do people searching Brokerage Operations Representative jobs look for? The top searched job categories for Brokerage Operations Representative jobs are:
Brokerage Operations Representative jobs near you
Infographic showing various Brokerage Operations Representative job openings in the United States as of May 2026, with employment types broken down into 4% As Needed, 71% Full Time, 21% Temporary, and 4% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $44,307 per year, or $21.3 per hour.

Carrier Sales Representative

CJ Logistics

Des Plaines, IL

$50K/yr

Full-time

Posted 17 days ago

CJ Logistics rating

6.5

Company rating: 6.5 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

261st of 338 rated logistics

Job description

     Now Hiring: Brokerage Operations Representative
     Location: Des Plaines, IL |  Department: Transportation Brokerage 
    Drive the future of logistics — one load at a time.
    At CJ Logistics, we're not just moving freight — we're shaping the future of supply chain innovation. We’re looking for a sharp, persuasive, and proactive Brokerage Operations Representative to help us build strong relationships with truckload carriers and ensure every shipment runs like clockwork.
    At this time, CJ Logistics America is unable to offer visa sponsorship or support for work authorization.
    Position Overview:
     
    As a Brokerage Operations Representative, you will be responsible for building and growing relationships with truckload carriers within CJ Logistics Brokerage. You will be responsible for covering loads with vetted carriers, ensuring profitability and service.
    What You’ll Do (Your Day-to-Day):
    You're the connector between our business and the open road. You’ll match freight with the right carrier at the right price, all while maintaining service and profitability.
    •  Build and grow relationships with vetted truckload carriers
    •  Negotiate rates and contracts that keep everyone rolling
    •  Use CJ’s advanced tech tools to optimize coverage and streamline operations
    •  Keep lines of communication open with carriers to meet delivery expectations
    •  Identify process improvements and recommend smarter, faster ways to operate
    •  Execute spot market freight with an entrepreneurial mindset
    What You Bring to the Table:
    •  High school diploma or GED required (college is a bonus!)
    •  2+ years in carrier sales or brokerage operations
    •  Proven experience in rate negotiation and load execution
    •  Comfortable navigating Transportation Management Systems (TMS)
    •  Extra points if you know: MercuryGate, DAT, FourKites, Convoy for Brokers, Google Office & Trucker Tools
    •  You’re persuasive, quick-thinking, and love working in a fast-paced, high-stakes environment
    •  Entrepreneurial spirit with a focus on results and relationships

    What's In it for You: 

    •  Competitive salary: Salary: Your base pay is one part of your total compensation package. We anticipate this role to pay a minimum base salary of $50,000, but actual base pay will depend on the successful candidate’s skills, qualifications, and experience

    What CJ Logistics employees say

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