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Bmv Intermittent Customer Service Representative Jobs

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How much do bmv intermittent customer service representative jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for bmv intermittent customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are BMV Intermittent Customer Service Representatives?

BMV Intermittent Customer Service Representatives are employees who work at state Bureau of Motor Vehicles (BMV) offices on a part-time or as-needed basis. Their primary responsibilities include assisting customers with driver’s license and vehicle registration transactions, answering questions, processing paperwork, and ensuring compliance with state regulations. Because they are intermittent, their work hours may vary and they may be called in during peak periods or staff shortages. This role requires strong customer service skills and attention to detail.

What are the key skills and qualifications needed to thrive as a BMV Intermittent Customer Service Representative, and why are they important?

To excel as a BMV Intermittent Customer Service Representative, you need strong customer service abilities, attention to detail, and a high school diploma or equivalent. Familiarity with DMV or BMV computer systems, document verification processes, and point-of-sale software is commonly required. Outstanding interpersonal skills, patience, and problem-solving abilities help you resolve customer issues efficiently and maintain a positive environment. These competencies are vital for ensuring accuracy, upholding regulatory compliance, and providing timely and courteous service to the public.

How to get hired as a Customer Service Representative?

To get hired as a Customer Service Representative, candidates should have strong communication skills, a customer-focused attitude, and basic computer proficiency. Relevant experience or training in customer service and a high school diploma or equivalent are often required; some employers may also prefer familiarity with specific tools like CRM software. Applying through company websites, preparing for interviews, and demonstrating problem-solving abilities can improve chances of employment.

How many hours does a Customer Service Representative work?

A BMV Intermittent Customer Service Representative typically works part-time hours, often ranging from 20 to 30 hours per week, depending on the employer's needs. The schedule may include evenings, weekends, or flexible shifts, and some positions require availability during peak times or seasonal periods.

How much does the BMV pay in Indiana?

The BMV Intermittent Customer Service Representative in Indiana typically earns an hourly wage that ranges from $12 to $16, depending on experience and location. These positions often require strong customer service skills and may include part-time or flexible schedules.

What are some common challenges faced by a BMV Intermittent Customer Service Representative, and how can they be managed?

BMV Intermittent Customer Service Representatives often encounter fluctuating customer volumes and a wide range of inquiries, which can make time management and adaptability essential skills. Handling irate or frustrated customers is another challenge, but staying patient and using clear communication helps to resolve issues efficiently. Since the position is intermittent, adjusting to varying schedules and quickly integrating into the team environment are important for success. Proactively seeking support from supervisors and utilizing available training resources can make these challenges more manageable.

What is the highest salary for a Customer Service Representative?

The highest salary for a Customer Service Representative varies by industry and location but can reach up to $50,000 to $60,000 annually for experienced professionals in specialized or supervisory roles. Factors such as skills, certifications, and company size influence earning potential, with some top earners in certain sectors exceeding this range.
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What cities are hiring for Bmv Intermittent Customer Service Representative jobs? Cities with the most Bmv Intermittent Customer Service Representative job openings:
What job categories do people searching Bmv Intermittent Customer Service Representative jobs look for? The top searched job categories for Bmv Intermittent Customer Service Representative jobs are:
Infographic showing various Bmv Intermittent Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 93% Full Time, and 7% Temporary. Highlights an 93% In-person, and 7% Hybrid job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
BMV Intermittent Customer Service Representative

BMV Intermittent Customer Service Representative

State of Indiana

Indianapolis, IN • On-site

$15.17/hr

Full-time

Re-posted 5 days ago


Job description

Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Bureau of Motor Vehicles (BMV):
The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees.
Our mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we:
  • Invest in our employees
  • Engage our customers
  • Provide sustainable systems
  • Embrace product innovation

Role Overview:
Customer Service Representatives are the frontline contact for the Bureau of Motor Vehicles. You will provide timely and accurate customer service utilizing good communication skills, computer skills, and on-the-job training. You will assist Hoosiers with a broad scope of BMV needs.
This position serves in the Central BMV Office at the Indiana Government Center in Indianapolis, Indiana. Hours will be arranged with the supervisor.
Pay Rate:
This position traditionally starts at an hourly rate of $15.17.
A Day in the Life:
The essential functions of this role are as follows:
  • Use your job knowledge to conduct customer transactions
  • Answer customer's questions and provide guidance
  • Assist with the daily opening and closing of the branch
  • Check transactions to ensure accuracy, timeliness, and proper accounting
  • Work with leadership to resolve escalated customer concerns and system problems
  • File applications as completed throughout the day

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
What You'll Need for Success:
Individuals in this role should minimally be able to articulate or demonstrate the following:
  • Top-notch communication skills.
  • A high level of critical thinking and the ability to troubleshoot.
  • Ability to process cash and card transactions.
  • Ability to travel up to 20 percent of the time to branch. locations, training, or branch-related community activities.

A degree is not required. However, a High School Diploma or High School Equivalent (HSE) and customer service experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.
Individuals should have the ability to perform essential functions with or without reasonable accommodation.
Supervisory Responsibilities/Direct Reports:
This role may be utilized in a supervisory capacity based on agency needs.
Benefits of Employment with the State of Indiana:
This seasonal position does not offer benefits and is limited to 180 working days in an eleven (11) month continuous period.
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
Current Employee? Click here to apply.