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Brokerage Operations Manager Jobs in Ohio (NOW HIRING)

To further develop the Customs brokerage product in the marketplace through focus on Operations ... Management of customs system * Send client report requests through the available database (expo ...

$120 - $170/hr

We support financial planning, treasury operations, liquidity management, and brokerage risk assessment for products like margin trading and options. Our team has created a solid foundation for data ...

... brokerage, transportation management, and specialized e-commerce fulfillment solutions. POSITION ... Responsibilities include safety, customer relations, operational oversight, business metrics, staff ...

Job Overview The Dispatch Operations Manager is a full-time, on-site role within QQR Transport ... Maintain strong relationships with customers, freight brokers, and strategic partners * Ensure ...

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Brokerage Operations Manager information

See Ohio salary details

$29.5K

$60.3K

$112.7K

How much do brokerage operations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for brokerage operations manager in Ohio is $60,328.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $73,700.00 per year, depending on experience, location, and employer.

What is a brokerage operations manager?

Brokerage Operations Managers are professionals responsible for overseeing the daily operations of a brokerage firm, ensuring that all transactions and processes run smoothly and comply with industry regulations. Their duties typically include supervising staff, managing trade settlements, monitoring compliance, and implementing operational procedures to increase efficiency. They play a crucial role in risk management, customer service, and maintaining strong relationships with clients, regulators, and other financial institutions.

What are some typical challenges a brokerage operations manager faces in ensuring smooth transaction processing?

A Brokerage Operations Manager often encounters challenges related to managing high transaction volumes, ensuring regulatory compliance, and maintaining data accuracy. Coordinating among different departments—such as compliance, trading, and client services—requires strong communication skills and the ability to resolve issues promptly. Additionally, adapting to rapidly changing financial regulations and implementing new technologies to streamline operations are key aspects of the role. Successfully navigating these challenges helps maintain client trust and operational efficiency.

What are the key skills and qualifications needed to thrive as a brokerage operations manager, and why are they important?

To thrive as a Brokerage Operations Manager, you need strong knowledge of financial markets, operations management, and regulatory compliance, often supported by a degree in finance, business, or a related field. Familiarity with trading platforms, clearing and settlement systems, and certifications such as FINRA Series 7 or 99 are typically required. Outstanding leadership, problem-solving, and communication skills enable effective team management and cross-departmental coordination. These competencies ensure smooth trade execution, regulatory adherence, and efficient workflow within the brokerage environment.

What is the difference between Brokerage Operations Manager vs Brokerage Associate?

AspectBrokerage Operations ManagerBrokerage Associate
CredentialsRelevant licenses (e.g., Series 7, 63), industry certificationsLikewise, licenses such as Series 7, 63, but typically less managerial experience
Work EnvironmentOversees operational processes, manages teams, ensures complianceSupports client transactions, processes trades, assists senior staff
Employer & Industry UsageUsed in brokerage firms, financial institutions, investment firmsCommonly employed in brokerage firms, financial services

The Brokerage Operations Manager focuses on overseeing daily operations, compliance, and team management within brokerage firms. In contrast, the Brokerage Associate primarily supports transaction processing and client service. Both roles require relevant licenses, but the manager role involves more leadership and oversight responsibilities.

What are the most commonly searched types of Brokerage Operations jobs in Ohio?

The most popular types of Brokerage Operations jobs in Ohio are:

What job categories do people searching Brokerage Operations Manager jobs in Ohio look for?

The top searched job categories for Brokerage Operations Manager jobs in Ohio are:

What cities in Ohio are hiring for Brokerage Operations Manager jobs?

Cities in Ohio with the most Brokerage Operations Manager job openings:

Infographic showing various Brokerage Operations Manager job openings in Ohio as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $60,328 per year, or $29 per hour.

Customs Brokerage Manager

Expeditors Intl. of Washington

Columbus, OH • On-site

Full-time

Medical, Life, PTO

Posted 14 days ago


Expeditors rating

8.2

Company rating: 8.2 out of 10

Based on 89 frontline employees who took The Breakroom Quiz

36th of 366 rated logistics


Job description

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

To further develop the Customs brokerage product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company's policy and procedures. 

Tasks and Duties 

  • Ensure all classification instructions for all shipments for all customers. 

  • Monitor duty deferment usage and levels. 

  • Monitor license/visa applications. 

  • Ensure all new business is transitioned correctly. 

  • Make 2 F2F calls per week - Retention/Sales 

  • Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings.  

  • Promote productivity tools (e.g., using edoc, process management, customsware usage/Expo customs. 

  • Audit of files in accordance to AEO  

  • Follow up refunds with customs authorities.  

  • Management of customs system 

  • Send client report requests through the available database (expo request, expo reporting) 

  • Provide content for customer reviews - duty/vat, 

  • Be open to implementing new system changes and enhancements into your department.   

  • Review and conduct staff appraisals and one to one meeting timely in line with the 3+1 Initiative  

  • Assist supervisor and key staff with goal setting and monitoring development. 

Qualifications

This section lists desired qualifications for the job and may be edited to the specific job role.  

  • Written and verbal communication skills 

  • Listening skills 

  • Leadership 

  • Emotional intelligence 

  • Leading change 

  • Adaptability 

  • Presentation skills 

  • Analytical thinking 

  • Problem solving  

  • Strategic Planning 

  • English language proficiency 

  • Global logistics industry knowledge 

  • 3-5 years of Customs Broker's specific knowledge 

  • Customs Brokers License

Additional Information

Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus

What Expeditors employees say

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