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How much do broadband installer jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for broadband installer in the United States is $23.94, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $27.40 per hour, depending on experience, location, and employer.

What are some common challenges faced by Broadband Installers on the job, and how can they be managed?

Broadband Installers often encounter challenges such as troubleshooting connectivity issues in diverse home and business environments, working in tight or elevated spaces, and managing customer expectations during installations or repairs. Effective communication skills and adaptability are crucial for addressing unexpected technical problems and ensuring customers understand how to use their new services. Many installers also face varying weather conditions and must prioritize safety protocols, especially when working outdoors or with electrical equipment. Support from the technical team and ongoing training can help installers stay up-to-date with evolving technology and best practices.

What are broadband installers?

Broadband installers are skilled technicians responsible for setting up and maintaining high-speed internet connections in homes and businesses. They install equipment like modems, routers, and cables, and ensure that connections are secure and functioning properly. Their work may also involve troubleshooting connectivity issues and educating customers on how to use their internet services. Broadband installers often work for telecommunications companies or internet service providers.

What is the difference between Broadband Installer vs Cable Technician?

AspectBroadband InstallerCable Technician
CertificationsFiber optics, networking certificationsCable installation, troubleshooting certifications
Work EnvironmentResidential, commercial sites, outdoor and indoorResidential and commercial cable setups, outdoor and indoor
Industry UsageTelecommunications, internet service providersCable TV, internet providers
Job FocusInstalling broadband internet and fiber opticsInstalling and repairing cable TV and internet wiring

Broadband Installers primarily focus on setting up internet services, including fiber optics, while Cable Technicians handle cable TV and internet wiring repairs. Both roles require similar certifications and work environments, often overlapping in residential and commercial settings within the telecommunications industry.

What are the key skills and qualifications needed to thrive as a Broadband Installer, and why are they important?

To thrive as a Broadband Installer, you need a solid understanding of networking principles, electrical systems, and cabling, usually backed by a high school diploma or technical certification. Familiarity with testing equipment, signal meters, and installation software is typically required, along with any necessary industry certifications such as BICSI or OSHA safety training. Strong problem-solving abilities, customer service skills, and attention to detail help installers deliver effective solutions and positive client experiences. These skills ensure safe, accurate installations and reliable broadband service, which are essential for customer satisfaction and company reputation.
More about Broadband Installer jobs
What cities are hiring for Broadband Installer jobs? Cities with the most Broadband Installer job openings:
Who are the top companies hiring for Broadband Installer jobs? The top employers for Broadband Installer jobs are:
What states have the most Broadband Installer jobs? States with the most job openings for Broadband Installer jobs include:
What job categories do people searching Broadband Installer jobs look for? The top searched job categories for Broadband Installer jobs are:
What are popular job titles related to Broadband Installer jobs? For Broadband Installer jobs, the most frequently searched job titles are:
Broadband Installer jobs near you
Infographic showing various Broadband Installer job openings in the United States as of July 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $49,794 per year, or $23.9 per hour.
BROADBAND INSTALLER APPRENTICE

BROADBAND INSTALLER APPRENTICE

City of Thomasville, GA

Thomasville, GA • On-site

$15.91 - $19.36/hr

Full-time

Posted 18 days ago

City Of Thomasville (Georgia) rating

8.1

Company rating: 8.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

338th of 832 rated public administrative organizations

Job description

JOB SUMMARY
Under general supervision, performs a variety of duties pertaining to the installation and maintenance of video, voice and data services to residential and commercial premises. This position is "certified" in installation and provisioning of CNS data services. Reports to CNS Operations Supervisor.
(examples, not all inclusive)
  • Performs new cable installations from system feeder tap port to the customer's equipment interface. This includes aerial / underground drops and inside wiring to customer video and data equipment.
  • Installation and provisioning of high-speed Internet services to new and existing customers via cable modem to include networking.
  • Provides Level I data support, Troubleshoots cable modem, Ethernet network, OS and CPU equipment.
  • Installs various software and hardware to enable customer Internet access.
  • Troubleshoots and finds drop related problems.
  • Replaces or rewires house drops or any part thereof when it is necessary to correct drop related problems.
  • Educates customers of proper operation and use of interface equipment. Provides customers with information on company services and costs.
  • Coordinates with scheduling, dispatch, or supervisors on job status, problems encountered and rescheduling requirements.
  • Recovers company equipment from customer's premises when performing disconnection
  • Is responsible for the safe care and use of company vehicles, tools and equipment at all times.
  • Performs all duties safely in accordance with Thomasville Utilities' safety policies, training and procedures. Reports all hazardous conditions to immediate supervisor for correction.
  • Performs on-call rotation as assigned by supervisor.

Requirements
QUALIFICATIONS
Education and Experience:
  • Must have a valid driver's license and driving record must meet the requirements outlined in the company's Driver Safety Standards.
  • Must have a high school diploma or GED.

Knowledge, Skills, and Abilities:
  • Must be physically able to climb poles and/or ladders and be able to perform work at heights.
  • Must be able to lift, carry and handle ladders and weights up to 90 pounds.
  • Must meet Thomasville Utilities standards of appearance and demeanor at all times.
  • Must work well with other company employees to provide excellent customer service.
  • Must maintain excellent relationships with customers to create and maintain a high level of customer satisfaction with the company and its services.
  • Must work well with other company employees to provide excellent customer service.
  • Must maintain excellent relationships with customers to create and maintain a high level of customer satisfaction with the company and its services.

PHYSICAL/MENTAL DEMANDS
The primary work environment of this position is in the field. The candidate will be exposed to extreme weather conditions and will be on occasion required to perform manual tasks. These tasks will include but are not limited to the following (lifting, pulling, pushing, climbing and walking over rough terrain).
WORKING CONDITIONS
Daily work will typically be scheduled appointments at specific times to meet with customers. Employees will normally be on their own to perform the work and will need to be self-motivated. At times we will have to go under houses or in attics where it can be excessively hot and dirty.
LIMITATIONS AND DISCLAIMERS
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performance of their duties just as though they were actually written out in this job description.
Requirements are representative of the minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an "at-will" basis.
Salary Description
$15.91 - $19.36 hourly

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